Bluebird Care Fareham

Unit 1, Grange Farm Business Park, Sandy Lane, Shedfield, Southampton SO32 2HD
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9.4 10 Reviews
  • Bluebird Care Fareham, Southampton
Bluebird Care Fareham offers a whole range of care to people living in their own home, including dementia care as well as care for people with learning disabilities, physical disabilities and those with mental health conditions.

Care workers are highly experienced and offer compassionate care that is tailored to the individual.

Care visits can start from as little as 30 minutes, up to 24 hours live-in care.

Staff are given ongoing high levels of supervision, ensuring customers are always given quality care and treated with the utmost dignity and respect.

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Care Provided by Bluebird Care Fareham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Gabi Sprechert (Manager)

Funding & Fees Guide for Bluebird Care Fareham

  • Prices

  • Fees are subject to individual care and package requirements. Preferential rates for live-in care. Please enquire for further information.

Bluebird Care Fareham Reviews (10)

9.4

Bluebird Care Fareham has a Review Score of 9.4 (9.397) out of 10, based on 5 reviews in the last 2 years. Over all time Bluebird Care Fareham has 10 reviews.

Overall Experience

  • 8
  • 2
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Date Published

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5

Review from Hayley K (Niece of Client) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt who has Alzheimer's has had care and support from Bluebird Care Fareham since November 2024.
We are so pleased that she is now reliably getting her medication (including one for Alzheimer's), meals, the house is clean and tidy and she is able to get into a made bed each night, which all just
gives her back her dignity.
The care team are all very kind and caring, and have a genuine interest in her wellbeing. The office team are professional, understanding, kind and nothing is too much trouble.
We feel so reassured that she is seeing people every day which not only really helps her mood, but also means we know she is safe.
She and I get a weekly schedule of all her visits so I can coordinate a food shop delivery when one of the team are with her to help put it all away.
Her support needs have already increased and will again as time goes on, but we as a family are confident that will be well cared for.

Reply from Jas Kang, Marketing Manager at Bluebird Care Fareham

Thank you for taking the time to leave such a lovely review. Your kind words mean so much to our team, and it is wonderful to see the positive impact that receiving the right care is having for not only your aunt, but also the the family too. We feel honoured to be able to support your aunt with her care needs, the team always enjoy visiting her.


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Review from M H (Daughter of Client) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care has been looking after my mum for a few months now. Mum was reluctant to have carers come to her home but she has taken to all the carers that visit her, saying how helpful and caring they are and now looks forward to their visits. The Fareham team are very accommodating and will arrange
extra visits at short notice. I feel much happier knowing that Mum is getting company and a good start to her day, I would happily recommend their services to anyone looking for care for their loved ones.

Reply from Jas Kang, Marketing Manager at Bluebird Care Fareham

Thank you so much for your lovely feedback. Our team have been working hard to ensure Mum felt safe, happy and supported with them and it's wonderful to hear the hard work has paid off.


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Review from Susie S (Daughter of Client) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is the sixth carer for our Mother due to Mum having quite a determined personality. She is amazing as mum sees her as part of the family even saying love you before she goes to bed. Sit-in carers, the manager and staff have all listened to the family and as a result, Mum is content and happy
in her own home. Thank you.

Reply from Jas Kang, Marketing Manager at Bluebird Care Fareham

Thank you so much for your heartfelt review. It means so much to hear first-hand how our team have helped to make a real difference to your mum and your family's lives. We truly feel Mum is part of our Bluebird family now, and we're so happy to see her thrive in her own home.


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Review from R H (Friend of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care has been looking after my close friend for three years now with increasing extra attention required. They always show thought and comfort for the client. The staff are considerate, efficient and reliable. Nothing is ever too much trouble.
The Fareham branch is well-managed and responds
to any requests for extra help on short notice.
I have no hesitation in recommending their services.

Reply from J Kang, Bluebird Care Fareham at Bluebird Care Fareham

Thank you so much for taking the time to write this review, your feedback is important to us and we appreciate it very much.


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Review from Anthony D (Client) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always treated cheerfully by the carers. They treat me with dignity. I am very happy with all of them and the service I receive.

Reply from Jas Kang, Marketing Manager at Bluebird Care Fareham

Thank you so much for taking the time to leave a review, we really appreciate your feedback.


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Review from J F (Daughter of Client) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall service is very good. Your care workers are caring, respectful, cheerful and reliable.
I would have given a 5-star rating if it wasn’t for the fact that yesterday I was informed that your notice of cancellation of a visit is changing from 48 hours to 28 days in October, even if the client
has been admitted to hospital.
One of the main reasons we use Bluebird is the flexibility we have with the 48-hour cancellation period. I am very disappointed with the change in your terms and conditions.

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Review from J B (Daughter of Client) published on 28 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care Fareham offer a great domiciliary care service. It's reassuring to know that Mum can stay in her own home and be kept well, safe and happy with regular visits from carers, giving the family peace of mind. The management team are easy to contact and more than helpful when issues arise
and sort problems quickly. The visiting care staff are a very special group of people who all work really hard and often long hours. I have found them to be kind, patient and friendly with Mum and also pretty punctual, thorough and efficient. Staff turnover does seem to be an issue but apparently quite usual in this line of work and recently under very difficult circumstances. None of this has affected the quality of Care Mum has received throughout and to date. I would highly recommend using Bluebird Care Fareham.

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Review from Joan F (Wife of Client) published on 28 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with all the care that my husband has received. They are all cheerful and friendly and willing. When I have had to change the timing this has been done efficiently. My husband has enjoyed all the activities that have been provided. I am very grateful for all their support.

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Review from B B (Daughter of Client) published on 28 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thanks to all the carers that support mum each day and all the work they do which is above and beyond which really helps take some of the pressure off of me. The communication with Blue Bird is good however I was slightly surprised not to be formally notified that there was a new care supervisor.

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Review from J W (Daughter of Client) published on 28 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that is provided is exemplary, always carried out with a smile and a cheery word. The visits are carried out with care, consideration and professionalism, nothing is ever too much. The visits have become something to look forward to.

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Current Review Score: 9.4 (9.397)

Overview of Review Score

The Review Score of 9.4 (9.397) out of 10 for Bluebird Care Fareham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Bluebird Care Fareham is calculated as follows: ( (27 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 29 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Fareham is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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Frequently Asked Questions about Bluebird Care Fareham

What Type of Services does Bluebird Care Fareham offer?

Bluebird Care Fareham offers Home Care.

How many Carers does Bluebird Care Fareham employ?

Bluebird Care Fareham employs 21 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Fareham to verify any information. View our terms and conditions. Bluebird Care Fareham has a Platinum Service – more info.