Please enquire for up to date fees. There is no additional charge for travelling, mileage or admin.
Their carers have a minimum of 2 years experience & usually also an NVQ in Adult health & Social Care.
Liberty Private Care Ltd has a Review Score of 9.4 (9.429) out of 10, based on 6 reviews in the last 2 years. Over all time Liberty Private Care Ltd has 25 reviews.
Review from John C (Client) published on 3 February 2022
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Reply from Andrew Key, Managing Director at Liberty Private Care Ltd
Thank you very much for your kind comments which I will pass on to the care team. I know they will appreciate it. It was a pleasure to provide your care and I am very pleased you are doing well. Take care and best wishes from us all.
Staff
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Management
Treated with Dignity
Value for Money
Review from S M (Daughter of Client) published on 16 March 2020
Submitted via Postal Card •
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Reply from Andrew Key, Managing Director at Liberty Private Care Ltd
Thank you for your review. I will ensure that the carers attending your Father see your comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P B (Client) published on 27 February 2020
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Reply from Andrew Key at Liberty Private Care Ltd
Thank you for your review. Its always great to receive positive feedback and I will pass on your valued comments to our night team.
Staff
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Treated with Dignity
Value for Money
Review from R H (Client) published on 14 October 2019
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Reply from Andrew Key at Liberty Private Care Ltd
Our carers are highly trained and supported by an experienced management team and so will not rush around but will always do things at your pace to meet your needs. Thank you for taking the time to submit a review.
Staff
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Management
Treated with Dignity
Value for Money
Review from J S (Client) published on 14 October 2019
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Reply from Andrew Key at Liberty Private Care Ltd
Thank you for your review. We are pleased that you received an excellent level of service. Our aim is to always exceed expectations.
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The Review Score of 9.4 (9.429) out of 10 for Liberty Private Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.829 for Liberty Private Care Ltd is calculated as follows: ( (30 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.829
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Liberty Private Care Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Oct 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2019
Andrew is the Registered Manager and has 30 years of direct experince in health and social care. Over the last 24 years he has pushed back barriers to advance the administration of medication in people's homes, was the first homecare provider in the North West to achieve the Six Steps End of Life Accreditation, represented the sector at national and regional events and developed the training of our carers to bridge the gap between care and nursing.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Liberty Private Care Ltd to verify any information. View our terms and conditions. Liberty Private Care Ltd has a Platinum Service – more info.