Pathways Care - Dorset Office

G8, 10 Whittle Road, Ferndown Industrial Estate, Wimborne Minster BH21 7RU
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8.0 1 Review
  • Pathways Care - Dorset Office, Wimborne Minster
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Care Provided by Pathways Care - Dorset Office

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Person in charge
  • Thelma Fossung (Manager)
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Pathways Care - Dorset Office Reviews (1)

8.0

Pathways Care - Dorset Office has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Pathways Care - Dorset Office has 1 review.

Overall Experience

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Date Published

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Review from Caroline D (Daughter of Client) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pathways Care took over my Mum's care towards the end of last year.
So pleased they did. I worried constantly about my Mum's with the 'out of hospital' agency but that worry has now gone.
It is very clear their staff care about their patients and you can see that from the little things like adjusting
the duvet in bed etc.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Pathways Care - Dorset Office is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Pathways Care - Dorset Office is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Pathways Care - Dorset Office is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Pathways Care - Dorset Office

What Type of Services does Pathways Care - Dorset Office offer?

Pathways Care - Dorset Office offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pathways Care - Dorset Office to verify any information. View our terms and conditions. Pathways Care - Dorset Office has a Basic Service – more info.