Ronti Care Solutions Ltd

Unit 28 The Old Courthouse, Orsett Road, Grays RM17 5DD
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9.5 11 Reviews
  • Ronti Care Solutions Ltd, Grays
Ronti Care Solutions provide person-centred care services to individuals living at home in the East London, Thurrock and Essex area.

Ronti treat all clients with the utmost dignity and respect.

All staff go through a rigorous process before selected to ensure safety and that they are compassionate and motivated for the role.

Staff are fully trained to meet up individual client needs.

Staff are only selected once they have passed all of the relevant DBS and reference checks.

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Care Provided by Ronti Care Solutions Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ronti Care Solutions Ltd
  • Person in charge
  • Regina Obayanju (Manager)

Funding & Fees Guide for Ronti Care Solutions Ltd

  • Prices

  • £23 - £28


    Live-in £990

  • Fee is negotiable

Ronti Care Solutions Ltd Reviews (11)

9.5

Ronti Care Solutions Ltd has a Review Score of 9.5 (9.489) out of 10, based on 10 reviews in the last 2 years. Over all time Ronti Care Solutions Ltd has 11 reviews.

Overall Experience

  • 7
  • 3
  • 1
  • 0
  • 0

Date Published

11
2
10
10
1

Review from O O (Client) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care I receive is satisfactory. However, I want to make a suggestion which will be helpful to both us as clients and also the carers.
Please can you organise your rota in such a way that carers will be going to clients who live closest to them? This will avoid lateness and frustration on the part
of both clients and carers. For example, if a carer lives in London, let him/her attend to London clients (on a permanent basis) and let the carers who live in another area attend to clients in that area.
I hope you will consider this advice for the good of all concerned.
Thank you.

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Review from Wilson A (Client) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Provision at the onset was excellent but lack of proper communication is definitely affecting the quality of provision. Quick and timely response to communication or enquiries definitely leaves much to be desired.

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Review from M I (Mother of Client) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and comfortable dealing with the tantrums of my daughter. My daughter hurts and hits them but they are very resilient. They are also taking her out for entertainment and have managed to restrain her from hurting herself as well in a safe way.

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Review from Sumera A (Client) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Ronti Care managed to cater to the times and days I needed for my daughter over the summer holidays. She was able to get lots of swimming done over the summer. I am thankful to two particular members of staff and the office staff who were always able to fit things around her schedule for swimming.
Even if I was giving them short notice timings. They made the holidays much more bearable for my daughter.

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Review from H A (Daughter-in-law of Client) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our carer was extremely polite and was very amenable to our needs. He was employed to help our 100th birthday celebrations just in case he was needed but he went further than we expected and was very kind to the small children as well as fulfilling his caring role. We are very happy with Ronti Care.

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Review from Gabrielle N (Granddaughter of Client) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful, friendly and personable. Thanks for your help.

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Review from J B (Granddaughter of Client) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He has been amazing. Can't fault how well he attended to my grandfather. He is the best carer I've ever met, even going above and beyond to interact with my children - thank you!

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Review from E O (Mother of Client) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We always have the best experience with our care with our carer. She is very professional yet kind, caring and nurturing. She took great care and extra time to understand my daughter and her needs. I am very confident in the level of care she provides to my daughter and my daughter responds very well.
They are able to engage in fun activities together whilst the carer ensures that she is comfortable, safe and well cared for.

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Review from Tracey J (Daughter of Client) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who visit my dad treat him with care and respect. Always friendly and helpful, as much as they can they arrive on the time agreed and contact me if they can't get there. The only thing I could ask is if they have time to do a few extra things for Dad, maybe cut his fingernails or help him
shave. Thank you for all your help.

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Review from Jan K (Mother of Client) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, the staff who helped with supporting my daughter for over a year, and especially more recently since she underwent major surgery, were all extremely friendly, compassionate and caring. They had a very good understanding of her needs and levels of ability and quickly formed a good and trusting
relationship with her. Well done.

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Review from M H (Client) assisted by family/friend published on 7 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It would be nice if visits were evenly spaced throughout the day. Some carers are excellent, other carers need further training. Some carers have difficulty with the positioning in the bed and the wheelchair. Ronti Care provides a higher standard of care when comparing to the care provided by another
care agency.

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Current Review Score: 9.5 (9.489)

Overview of Review Score

The Review Score of 9.5 (9.489) out of 10 for Ronti Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.589 for Ronti Care Solutions Ltd is calculated as follows: ( (38 Excellents x 5) + (13 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 56 Ratings = 4.589

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ronti Care Solutions Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Ronti Care Solutions Ltd

What Type of Services does Ronti Care Solutions Ltd offer?

Ronti Care Solutions Ltd offers Home Care.

How many Carers does Ronti Care Solutions Ltd employ?

Ronti Care Solutions Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ronti Care Solutions Ltd to verify any information. View our terms and conditions. Ronti Care Solutions Ltd has a Platinum Service – more info.