Pro Help Ltd

Office 7 Beaumont Business Centre, Boston Road, Leicester LE4 1HB
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1 Review
  • Pro Help Ltd, Leicester
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Care Provided by Pro Help Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Pro Help Limited
  • Person in charge
  • Errison Ngarakana (Manager)
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Pro Help Ltd Reviews (1)

Over all time Pro Help Ltd has 1 review.

Overall Experience

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Date Published

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Review from Marilyn J (Client) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having broken my shoulder in two places I was very limited in what I could do for myself - especially regarding personal care. Carers from Pro-Help have looked after me each morning for showers and dressing and breakfasting from mid-May to early August. I had seven-day care at first then five days,
then three days and am now about to look after myself now. I have no hesitation in recommending Pro-Help carers from my experience with them. They came at the time I had asked for and mostly it was the same few ladies that came so we got to know each other well. I found them all without exception to be polite, caring, friendly and hard-working. I am only stopping the service as my shoulder is almost fully healed but would not hesitate to use them again should the need arise.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jun 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Pro Help Ltd

What Type of Services does Pro Help Ltd offer?

Pro Help Ltd offers Home Care.

How many Carers does Pro Help Ltd employ?

Pro Help Ltd employs 10 carers.

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