Seasoned Hands Care

78 Walter Scott Avenue, Edinburgh EH16 5RL
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8.7 22 Reviews
  • Seasoned Hands Care, Edinburgh
Seasoned Hands Care supports those who find it challenging to manage everyday life and enable them to remain in the comfort of their own homes.

Whatever care needs a person has, Seasoned Hands Care can match and exceed your expectations, offering around the clock care from 1 hour through to full-time care 24 hours a day, seven days a week.

The wide range of personalised care services includes home care, live-in care, end of life care, complex care as well as dementia care.

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Care Provided by Seasoned Hands Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Graceguard Services Ltd [t/a] Seasoned Hands Care
  • Person in charge
  • Meme O Osaretin Ehis (Manager)

Funding & Fees Guide for Seasoned Hands Care

  • Prices

  • £20.00 per hour

Seasoned Hands Care Reviews (22)

Total of 22, showing 21-22
8.7

Seasoned Hands Care has a Review Score of 8.7 (8.739) out of 10, based on 9 reviews in the last 2 years. Over all time Seasoned Hands Care has 22 reviews.

Overall Experience

  • 13
  • 7
  • 1
  • 0
  • 1

Date Published

22
0
0
9
13

Review from Norma C (Daughter of Client) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is ninety-nine years young and is reliant on her two carers, four times daily. The carers are all very nice, very caring and they treat mum with the greatest respect and comply with all requests from both mum and myself, nothing is too much trouble. I would recommend them highly to anyone
who needs care. The management is also extremely caring and helpful. I can't praise them all enough.

Reply from Festus Ojez, MANAGER at Seasoned Hands Care

Many thanks, Norma, for your kind words; we cannot thank you enough for all your support for our team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Norma B (Daughter of Client) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother required in-home care for some time before her circumstances changed. Seasoned Hands provided that care three times per week, allowing mum to safely stay at home. She was very happy with her carers and looked forward to their company, as well as the care they gave her. I cannot fault their
attention to care and duty.

Reply from Festus Ojez, Manager at Seasoned Hands Care

Many thanks, Norma, we wish mum all the best in her new home.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.7 (8.739)

Overview of Review Score

The Review Score of 8.7 (8.739) out of 10 for Seasoned Hands Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.039 for Seasoned Hands Care is calculated as follows: ( (25 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 51 Ratings = 4.039

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Seasoned Hands Care is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Meet the Team (1)

No image found

Lorriane Parton

Job Title: CARE WORKER

Joined: 2018

Lorraine is a seasoned Care with more than 25 years of experience in Care both in the residential setting and domiciliary care. Lorraine joined Seasoned Hands Care since its inception in 2018. Lorraine is married with children and grandchildren, a Christian with exceptional love for people.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Seasoned Hands Care to verify any information. View our terms and conditions. Seasoned Hands Care has an Enhanced Service – more info.