Wise Home Care Services

516 Holloway Road, London N7 6JD
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9.5 5 Reviews
  • Wise Home Care Services, London
Wise Home Care Services offers personalised care and support to people living in London. Prioritising dignity and respect, the team ensures that each person feels safe and comfortable with the care they receive.

With the ability to offer care in clients' homes as well as care within temporary residences, the team creates bespoke care plans that are personalised to each person’s unique needs and preferences.

Each team member is carefully selected for their skill as well as their compassion and empathy for others. They undergo regular training to ensure that they’re up to date with the best care practices, giving you peace of mind that you’re in the best hands.

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Care Provided by Wise Home Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Wise Home Care Services Ltd
  • Person in charge
  • Hazan Warsame (Manager)

Funding & Fees Guide for Wise Home Care Services

  • Prices

  • Depending on the service required, our prices vary, currently it start from £20.99 per hour and will be reviewed in April.

  • At Wise Home Care Services, we offer uniquely tailored care packages that enable you or your loved ones to live independently in the comfort of your own home.

Wise Home Care Services Reviews (5)

9.5

Wise Home Care Services has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Wise Home Care Services has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
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Date Published

5
2
5
5
0

Review from Fouzia S (Daughter of Client) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wise Home Care has been providing care for my father who is very particular about the way his care is delivered and they always surpassed his expectations in care delivery. The staff are very respectful, punctual and always have a reassuring manner. They really helped us as a family and feel supported
and therefore would highly recommend this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Fadumo A (Sister of Client) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent services from this agency. Reliable and also on time with their schedule. Always have carer available on short notice. When I call them, email them or text them, and they will respond immediately.

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Management

Treated with Dignity

Value for Money

Review from T B (Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Used Wise Home Care Services for 2 years in which time day/night care was provided. Wise carers were very caring, compassionate and understanding and I would highly recommend or consider using Wise Care in the future. Thank you!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jeremy K (Son of Client) published on 28 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service from Wise Home Care Service.
They were very flexible with timings, even at very short notice.
The staff were kind, caring and punctual.
Would definitely recommend and use them again.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H H (Brother of Client) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care service was provided by this care agency to my sister and they always have someone on standby in case a regular carer calls off sick on short notice. I will recommend it to everyone, to use their services.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Wise Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Wise Home Care Services is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Wise Home Care Services is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Hazan

Hazan Warsame

Job Title: Registered Manager

Joined: 2019

I am Hazan, the Registered Manager for Wise Home Care Services.


I am caring and compassionate towards people in our care and support. I am responsible for the delivery of a tailored service that is in line with CQC regulations. I have a wealth of experience across many aspects of the care sector I lead my team by example.


I enjoy the opportunity to develop an understanding of the individual needs and preferences of each of my clients, and I strive to meet them with the utmost respect and discretion.


Outside of work, I play pool and have won first prize in a pool tournament.


Frequently Asked Questions about Wise Home Care Services

What Type of Services does Wise Home Care Services offer?

Wise Home Care Services offers Home Care.

How many Carers does Wise Home Care Services employ?

Wise Home Care Services employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Wise Home Care Services to verify any information. View our terms and conditions. Wise Home Care Services has a Platinum Service – more info.