Helping Hands Home Care (Birmingham)

170 High Street, Harborne, Birmingham B17 9PP
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1 Review
  • Helping Hands Home Care (Birmingham), Birmingham
With over 30 years' experience, Helping Hands Birmingham is well equipped to care for all your needs, whether you need visiting care to help with meals, overnight care or live-in care.

Helping Hands' carers undergo thorough training, ensuring they have the knowledge necessary to provide clients with all the support they need.

They recognise individuals have unique requirements and offer temporary, respite, domiciliary, elderly, live-in and specialist care.

Helping Hands prides itself on being one of the UK's leading dementia care specialists.

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Care Provided by Helping Hands Home Care (Birmingham)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Anna Thorn (Branch Care Manager)

Funding & Fees Guide for Helping Hands Home Care (Birmingham)

  • Prices

  • Domiciliary Care From £33.05 per hour.

  • We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

Helping Hands Home Care (Birmingham) Reviews (1)

Over all time Helping Hands Home Care (Birmingham) has 1 review.

Overall Experience

  • 1
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Date Published

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Review from John A (Son of Client) published on 1 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very sceptical about having a carer for my parents, but after a very helpful and friendly meeting with the branch manager, all of mine and my parents' concerns were addressed - it's like we've known the carers for years! I can safely say, this was the best decision and my mom and dad are in great
hands. I'd thoroughly recommend Helping Hands.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Anna

Anna Thorn

Job Title: Branch Care Manager

About me


Hello, I’m Anna and I’m the Branch Manager for Birmingham. My responsibilities and values are to ensure that we deliver person-centred care for all individuals, identifying any client-specific needs they may require support within their day-to-day living. Our aim is to deliver high-quality care with the right level of support, dignity and respect needed to remain comfortable in their own homes.


I enjoy my role as I love to meet new people, build good relationships with the families we support, and I can ensure they are receiving the quality care and service which everyone deserves.


Experience and expertise


In 1993, I was involved in a road traffic collision that left me wheelchair dependent and learning to walk again. As a result, I received care to help me regain my independence, which gave me a great understanding of what many of our customers experience every day. This inspired me to start my own domiciliary care company with my mother in 1995, and in the last 20+ years, I have worked in various different sectors of the care industry. This has given me the knowledge and experience that I have today, which I hope to share with you to support you in the community.


Over the years, I have obtained several different qualifications which are mandatory for the care sector, but I have also obtained my NVQ Level 4 in 2003, as well as my Registered Managers Award (RMA) in 2006 which has enabled me to register with the Care Quality Commission (CQC) as a Registered Manager.


Why I chose Helping Hands


I chose to work with Helping Hands because it is such a unique and inspiring company that has achieved so much within the care industry. Helping Hands have a great framework, structure and support teams that enable us to provide high-quality care services. I’m so glad I joined the team, I’ve been welcomed and supported since the start of my employment, knowing that both our customers and staff are supported throughout the business.


Frequently Asked Questions about Helping Hands Home Care (Birmingham)

What Type of Services does Helping Hands Home Care (Birmingham) offer?

Helping Hands Home Care (Birmingham) offers Home Care.

How many Carers does Helping Hands Home Care (Birmingham) employ?

Helping Hands Home Care (Birmingham) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Birmingham) to verify any information. View our terms and conditions. Helping Hands Home Care (Birmingham) has a Platinum Service – more info.