Luma Homecare

4a Hollybank Road, Kings Heath, Birmingham B13 0RJ
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1 Review
  • Luma Homecare, Birmingham
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Care Provided by Luma Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Learning Disability
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Owner
  • Luma Homecare Ltd
  • Person in charge
  • Angela Kolala (Manager)
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Luma Homecare Reviews (1)

Over all time Luma Homecare has 1 review.

Overall Experience

  • 1
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Date Published

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Review from Haleema H (Granddaughter of Client) published on 5 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is receiving care from this care service and the care standards are exemplary. The carers go out of their way to meet her needs, they go above and beyond to ensure that my grandmother is satisfied. My grandmother was unsure about receiving care from a stranger but the staff have made
her feel safe, secure and happy. With most care companies they do their job and that's all, but with Luma Homecare, they are friendly and make it their goal to go that extra mile to meet satisfaction.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Luma Homecare

What Type of Services does Luma Homecare offer?

Luma Homecare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luma Homecare to verify any information. View our terms and conditions. Luma Homecare has a Basic Service – more info.