Home Instead has been brilliant with my mother in law. They have been an absolute Godsend!
Gill E (Daughter-in-law of Client)
Home Instead we're amazing. Very professional, informative and caring
Amarjit K (Daughter-in-law of Client)
Home Instead has made the transition smooth, and most of all, friendly.
Lorraine N (Daughter of Client)
£33 - £35 per hour
Pricing will vary depending on the individuals needs and is based on a minimum of one hours service. Please call for any pricing enquiries.
Home Instead (Walsall & Great Barr) has a Review Score of 9.4 (9.378) out of 10, based on 6 reviews in the last 2 years. Over all time Home Instead (Walsall & Great Barr) has 42 reviews.
Review from Joyce B (Client) published on 12 June 2019
Submitted via Postal Card •
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Reply from Sukhdeep Dehal at Home Instead (Walsall & Great Barr)
Thank you for your kind words, it's been a delight to get to know you over the past few months and I look forward to continuing to support moving forwards
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gill E (Daughter-in-law of Client) published on 21 May 2019
Submitted via Website •
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Reply from Sonia Dehal at Home Instead (Walsall & Great Barr)
Thank you ever so much for the kind words, it has been a delight to spend time with your mother-in-law and I am thrilled with her progress. As always we would be delighted to support however we can to help you and your family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.4 (9.378) out of 10 for Home Instead (Walsall & Great Barr) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.778 for Home Instead (Walsall & Great Barr) is calculated as follows: ( (28 Excellents x 5) + (8 Goods x 4) ) ÷ 36 Ratings = 4.778
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Walsall & Great Barr) is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Mar 2020
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Job Title: Co-Owner
Joined: 2018
My name is Sonia and I am a Co-Owner of Home Instead Senior Care, Walsall.
I graduated in 2012 with BA Hons Degree in Health Studies. I was able to explore a collection of health-related issues to understand contemporary health and social care which first alerted me to this industry. After spending 5 years in banking I realised my desire to pursue my career in Health and Social was reignited and wanting to make a difference.
I hold a great passion for health and social care in my local community and the positive changes that can be implemented to elderly citizens. In addition to this, my personal experiences when growing up have guided me to ensure the delivery of exceptional quality and relationship led based care in Walsall for our clients through our compassionate and affectionate CAREGivers, acknowledging the importance of staying at home and enjoying home life.
Job Title: Co-Owner
Joined: 2018
Hi, my name is Suki, I’m the Co-Owner here at Home Instead Senior Care Walsall along with my wife Sonia. Prior to setting up the business, I have enjoyed a successful career in Business Banking for the last 10 years with a major UK Financial Institution.
It was here where I first discovered Home Instead and the difference that relationship led care makes to the lives of elderly people. Seeing the fabulous work of franchisees and CAREGivers over the years has given my wife and I the confidence to launch our business in our hometown of Walsall. We recognised the need for truly relationship led care in our area to support our elderly residents and to allow our CAREGivers to flourish under the guidance of an energetic and supportive team. Our mission is simple, to provide the finest quality care to our clients, which will allow them to stay at home happier, for longer.
Job Title: Care Manager
Joined: 2022
Lisa is responsible for Client Experience. She started with us as a Care Professional and now works in our office, ensuring every Client and Care Professional is happy and progressing well with us. Lisa strives to provide the best, most person-centred care possible.
Job Title: Compliance and Community Manager
Joined: 2022
Kelly is our Compliance and Community Manager here at Home Instead. Starting as a Care Professional, Kelly has enjoyed providing the best quality care to those living at home. She is really excited to take that extra step to keep you happy and content at home.
Job Title: Business Administrator
Joined: 2024
Lacie is our Business Administrator, ensuring that operations are running smoothly by managing administrative tasks. She plays a crucial role in maintaining efficiency and organisation. Lacie loves lending a hand and keeping things in order.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Walsall & Great Barr) to verify any information. View our terms and conditions. Home Instead (Walsall & Great Barr) has a Platinum Service – more info.