Radfield Home Care Stamford, Peterborough & Rutland

Main Street, Great Casterton, Stamford PE9 4AA
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9.9 42 Reviews
  • Radfield Home Care Stamford, Peterborough & Rutland, Stamford
Radfield Home Care Stamford, Peterborough & Rutland provides a wide variety of services aimed at enhancing the quality of life for their clients. Services provided span personal hygiene, social interaction, cognitive support, medication administration, culinary services, and household chores. This comprehensive range ensures that every individual’s unique needs are fully met.

Every client benefits from a bespoke care plan tailored to their specific requirements, and the professional Care Professionals at Radfield treat everyone with the utmost respect and dignity. Their dedication to providing compassionate, personalised care stands out as a hallmark of their service.

Recognised as a Top 20 Home Care group in 2024 by homecare.co.uk and awarded “Outstanding Home Care Group of the Year” at the 2023 Home Care Awards, Radfield Home Care is celebrated for its exceptional team. Known for their warmth, integrity, and commitment to community involvement, these Care Professionals are the backbone of the organisation.

Care Provided by Radfield Home Care Stamford, Peterborough & Rutland

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Sona Bharkhada (Director)

Funding & Fees Guide for Radfield Home Care Stamford, Peterborough & Rutland

  • Prices
  • £34.00 per hour on weekdays, £36.00 per hour on weekends.


  • Charge prices are tailored to customers, following a care consultation.


Radfield Home Care Stamford, Peterborough & Rutland Reviews (42)

Total of 42, showing 21-40
9.9

Radfield Home Care Stamford, Peterborough & Rutland has a Review Score of 9.9 (9.872) out of 10, based on 13 reviews in the last 2 years. Over all time Radfield Home Care Stamford, Peterborough & Rutland has 42 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Radfield Care looked after my mother at home over the past few months before her death aged 100. Without exception the care was excellent. The carers were all kind, thoughtful and prepared to help in any way they could. Communication between Radfield's office and ourselves were very good and we have
no hesitation in recommending them.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your very kind recommendation. We all hold very fond memories of your mother and it was a real privilege to be there to witness the wonderful celebrations for her 100th birthday.


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Overall Experience  Overall Experience 5.0 out of 5

This company requires six stars really nothing is too much trouble. I felt safer with professional carers coming in. Each one trained to a high standard. My father and mother were very grateful to get the care when they needed it with a care plan tailored to them. Thanks once again to the Manager and
the team for an excellent support network for as long as we needed it.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your 6* review! It was a great pleasure to work alongside you and other family members in support your parents. I'm pleased that we were able to provide the right level of help when it was needed.


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Overall Experience  Overall Experience 5.0 out of 5

Both my parents like so many other older people were reluctant to accept that they needed care. Fearing that help would mean their lives would be taken over and organised around a company schedule rather than making their own choices. Radfield home care have been the opposite knowing when to step back
and when to assist they are all lovely people. They have helped me to look after my father die at home from a terminal illness when I too needed a bit of help. It is a stark reminder that aging is not easy but life can be so much better with the right care and support.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your kind words, we were pleased that we could be there to help at a difficult time for your parents. We very much enjoyed our time supporting them and send our sympathy and best wishes to you and your mother at this sad time.


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Overall Experience  Overall Experience 5.0 out of 5

All Radfield's carers have been punctual, efficient, caring and kind. They have helped me through a difficult postoperative stage and made my husband's life easier, as principal carer in the home. Nothing has been too much trouble for them, and I thoroughly recommend them to friends and neighbours.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind words. It's great that we were able to assist during your rehabilitation. I know that the team have all had fun supporting you!


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Overall Experience  Overall Experience 5.0 out of 5

We are using Radfield carers to support my dad who is terminally ill. The care and communication over the last 9 days since my dad was discharged from hospital and in the run-up to his discharge have been excellent. The director has been very helpful in accommodating my dad’s needs and the registered
care manager has introduced each carer personally to my dad and has been proactive in ensuring that all my dad’s needs are met effectively. The carers themselves are a range of ages and all that I have met have quickly established a lovely rapport with my dad and are very client-centred in their approach. They administer my dad’s medicines, assist him with self-care, washing, dressing and toileting, heat up the meals we have made/bought, wash up, supervise him mobilising and do additional tasks as time allows. All his needs have been assessed by the care manager working in partnership with my dad/us. We have use of the app so we can get an update on all that each carer has done at each visit.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your kind comments. We were pleased to be able to support your dad's return from Hospital and have enjoyed working closely with family members to enable him to manage safely in his own home. He's a real delight to look after.


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Overall Experience  Overall Experience 5.0 out of 5

We chose Radfield Home Care for their professional and caring approach at our first meeting with them. They were able to offer us the care plan we required and joined us into an app that allowed us to read about mum's visits and highlight any concerns. We found this very helpful. At first, Mum was not
impressed at having carers, but she warmed to them and when the visits were drawing to an end she actually told them she was going to miss them. The team of carers provided were professional, well trained and very caring, nothing was too much for them. To have peace of mind that you can trust your loved ones are getting the best possible care is something that we can say we experienced with Radfield. We would highly recommend them and should we require care again, we wouldn't hesitate to contact them.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your lovely feedback, we all really enjoyed supporting your mum and will miss her. I'm really pleased that you found the app of benefit. It's great that we were able to use this with you to share information about your mum's care. It really prompted some excellent communication between us so that we could help her in the best possible way.


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Overall Experience  Overall Experience 5.0 out of 5

Everything in my experience was amazing, caring and in no way embarrassing. I would definitely use this company again. Thanks to your amazing and caring staff, nothing was too much trouble.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your very kind feedback. We all thoroughly enjoyed supporting you and are really pleased to hear that you were happy with everything. We look forward to bumping into you in the local coffee shop when current restrictions are lifted!


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Overall Experience  Overall Experience 5.0 out of 5

Radfield Homecare staff looked after my father really well, we could not fault them. They put our minds to rest with their excellent attention to detail regarding dad's care. His personal washing, dressing, medication and preparing meals were very good. Any problems with his health and safety were dealt
with and reported to us straight away. They were all very friendly and courteous at all times. Dad thought very highly of them all. We are very grateful to everyone for making him comfortable.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your very kind comments. Working with your dad was a real delight; we really enjoyed supporting him and being part of a real team effort between you, other family members and the Radfield Carers. Thank you for your valued support.


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Overall Experience  Overall Experience 5.0 out of 5

We returned to using Radfield Home Care, Stamford in October after having a very good experience with them on several occasions in the last year. On this occasion, their standards were equally high and communication and the service were both excellent.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Many thanks for your kind words. We were really touched that your father-in-law returned to us and that you remained pleased with the support that our team provided for him. There were some new care staff involved and it's great to know that they have maintained the very high standards that we expect. Thank you for supporting us again.


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Overall Experience  Overall Experience 5.0 out of 5

Initially, like most older people, my father was resistant to having someone come in and care for him.
As time went on he started to look forward to their visits. The director and his team have provided us with consistency and peace of mind in what is a difficult time. They have flagged up issues
and concerns and have been able to accommodate all of our requests for his care, from general visits, doctors and hospital appointments.
If it wasn’t for my father moving away from the Stamford area, we would happily have continued.
Thank you.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind review. We have thoroughly enjoyed supporting your father and will miss our visits to him. We wish him well with his relocation to the West Country!


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Overall Experience  Overall Experience 5.0 out of 5

With my elderly parents' increasing care needs, having Radfield Home Care on board has given me great peace of mind. The whole team are friendly, caring, understanding and professional. You always feel they really care about giving the best possible service. My parents are both very happy with their
care and think of the carers as their friends. I would highly recommend them.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your very kind review. We have really enjoyed getting to know your parents and are pleased to have been of help.


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Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with all the care I receive. Couldn't ask for more.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind review and comments. We are very pleased to hear that you are happy with the care that we are providing. Our carers really enjoy the time that they spend with you.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Would highly recommend them.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for providing such a positive review of our services, we all really appreciate your kind comments. As you know, our carers love coming to see you and thoroughly enjoy their chats and little excursions!


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Overall Experience  Overall Experience 5.0 out of 5

Really happy with the carers. My dad is so happy with the care he is getting. Really professional care. Lovely to see him so happy. Thank You.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind comments, we're delighted that your dad is so happy with the care that we're providing. It's been a joy to support him.


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Overall Experience  Overall Experience 5.0 out of 5

Following a fall I needed assistance to stay at home. I cannot fault the speed and efficiency of setting up my requirements. Also, the very pleasant carers who visited me.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind feedback. We do pride ourselves on our ability to respond quickly in situations such as yours, so it's very pleasing to know that we were able to provide the urgent assistance that you needed. We were delighted to see your rapid recovery to fitness and send you our very best wishes for the future.


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Overall Experience  Overall Experience 5.0 out of 5

I am caring for my Aunt diagnosed with dementia who lives on her own an hour and a half away. Radfield Home Care is helping me support my Aunt in her own home for as long as possible. The owner, care manager and their team have been extremely helpful, supportive, professional and experienced. They are
available at the end of a phone 24/7 to talk through any issues arising, enabling me to make decisions to ensure my Aunt is safe and supported effectively. She has a small team of carers who are all local, very kind and treat her with dignity and respect. I get daily updates via the app and am in regular contact by phone and email with the owner and the care manager. I do feel as if I'm part of the team working together to care for my Aunt. Their support and assistance are taking away much of the worry and pressure of caring for someone with dementia.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your very thoughtful review. We do feel that we're part of a broader family team supporting your Aunt and we're delighted that it's making a real difference to you all. We look forward to continuing our very positive and constructive relationship.


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Overall Experience  Overall Experience 5.0 out of 5

From the first visit, we have been so impressed by the personal care and attention given to Mum. We all as a family have total confidence in Radfield Stamford. Mum is treated with respect and looked after as if she is a member of the family. When care was halted for a while because of hospital admission
we were phoned regularly to ask after Mum's health. The care was then adapted to suit changing needs. Nothing is to much trouble. We are so very grateful and so thankful to have found this wonderful facility.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your kind words; we were really pleased to have been of service to your family. All of our carers have shared real pleasure in supporting your mother's determination to return to fitness. She has made it very easy for us to help her and it has been wonderful to see her asserting her independence in her own home.


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Overall Experience  Overall Experience 4.0 out of 5

Carers all very caring, helpful and friendly.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Many thanks for your review and for trusting Radfield Home Care to support you. We are pleased that you are happy with the service you are receiving and that you have found our carers to be caring, helpful and friendly.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding organisation and responsive service when required. Carers were consistently outstanding across all required skills, and unflinchingly kind and personable.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your very kind review. We are very proud of our great care professionals and it's pleasing to hear that you found them to be competent, kind and personable. The team thoroughly enjoyed supporting you and sharing some of your very amusing stories! I'm also pleased that we were able to adapt our service to meet your needs over time. We send you our best wishes for the future.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment we phoned Radfield they were by far the most professional, caring company we’d spoken to. They arranged an initial meeting with my mother and myself to get to know every detail about my mother before coming up with a care plan that matched my mother’s needs perfectly. Each member of
staff that cared for my mother was introduced to her by the management and knew her every need before starting. The whole team are extremely efficient and genuinely care. In an emergency situation, they were very professional and actually saved my mother’s life. While my mother was in hospital I had regular phone calls from the Director to find out how she was. Before she came out of hospital a new care plan was put together to ensure all her needs were met. My mother loves every member of the care team. She is an independent woman despite her disabilities and feels extremely happy with the care they all give her. We thoroughly recommend this wonderful, caring home care service.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your lovely feedback. The whole team have thoroughly enjoyed spending time with your mother and are so pleased that our support has helped her to continue to live independently at home. It has been a great pleasure to have been of service to you all.


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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Radfield Home Care Stamford, Peterborough & Rutland is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Radfield Home Care Stamford, Peterborough & Rutland is calculated as follows: ( (70 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 78 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Stamford, Peterborough & Rutland is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2021

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (13)

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Meet the Team (3)

Sona

Sona Bharkhada

Job Title: Owner & Director

Joined: 2024

The Stamford, Peterborough & Rutland office was established in 2019 by James and Stefania Beech, bringing quality home care built on a forty-year legacy to the Stamford area. In 2024, James passed the torch to fellow Radfield Home Care partner, Sona Bharkhada, who also runs the Leicester East, Groby & Oadby office.


Sona says: “It is especially rewarding knowing that my home care service is making a difference in the community and helping people live the best lives they can.”


Today, Radfield Home Care Stamford, Peterborough & Rutland, provides expert care services that can support individuals affected by medical conditions such as dementia, Parkinson’s disease, stroke, cancer, and respiratory failure. Our team can also help people get out and about with companionship care and trips into the community.


Rose

Rose Kreswell

Job Title: Field Care Supervisor

Joined: 2019

Rose is our Field Care Supervisor and a hugely important part of our care 'family'. She acts as a mentor to the care team and upholds the highest possible standards.


Rose is a model Care Professional who loves her job. She is motivated by helping others and gains huge personal satisfaction from supporting the wellbeing of her clients and her colleagues. She has recently reached retirement age but continues to set an example to all around her with her enormous energy and enthusiasm.


Rose was recognised for her outstanding work by winning 'Employee of the Year' in the 2021 Mercury Business Awards. As Councillor Kelham Cooke, award sponsor and leader of South Kesteven District Council handed over the trophy, he commented that Rose had stood out for her many acts of kindness and the way in which she constantly went the extra mile for both her clients and her colleagues.


Rose says:
"I had always felt strongly about how important the care profession is, having personal experience of caring for members of my family. My Mum said ‘promise me you will follow your heart and work in care because you will make a great carer for somebody’. I knew this career path would make us both happy, and it has!"


We are immensely proud to have Rose as a key member of the team.


Yvonne

Yvonne Murphy

Job Title: Registered Care Manager

Joined: 2022

We want to introduce you to Yvonne, registered care manager for Radfield Home Care Stamford, Peterborough & Rutland. Yvonne is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. Yvonne is the key point of contact for carers, clients and their families and promotes individual wellbeing at all times.


Yvonne has an extensive background in care, spanning over 25 years. She has worked in a variety of roles in the sector, ranging from a field-based Care Professional to a registered care manager. This variety of experience really makes Yvonne ideal for the role, she has a deep understanding of the challenges facing the industry for both clients and staff.


“I have worked in Adult Social Care in a management role since April 2001 but have previously worked as a Care Professional for 5 years in a residential home. I really love being able to make a difference in people’s lives and being able to share my knowledge and experience with other Care Professionals too.”


Yvonne is a naturally caring person and strives to make a real positive difference in the lives of vulnerable people. She understands that to provide the best possible service to clients, everyone must work as a team, being supportive of all those around you to create a healthy working environment.


“Giving something back and making a difference in what can be a sad and lonely day for an individual is so important, our elder generation has given so much and helped shape the world we live in today, making them feel worthwhile and valued is so important.


The basic principles of caring for someone should be the same wherever you work. To have empathy, show dignity and respect, treat them as an individual and work together with excellent communication.”


Yvonne will be sharing her wealth of experience and knowledge with those around her to deliver a high standard of care, giving clients the support and reassurance that an experienced individual is looking after their needs.