Right at Home (Enfield)

Mitre House, 66 Abbey Road, Bush Hill Park, Enfield EN1 2QN
Submit a Review
10 48 Reviews
  • Right at Home (Enfield), Enfield
Right at Home (Enfield) is a CQC 'Outstanding' rated home care service (August 2021) that provides trusted and reliable home care, companionship and assistance to people living at home.

The care is tailored to meet the needs and goals of clients and is outcome-oriented, rather than being purely task-based.

The team can also help families negotiate what can be a really challenging time, from helping to understand how to make a start on care choices and decisions through to the creation and delivery of a detailed care plan designed to alleviate pressure on the clients and those closest to them.

There is a real commitment to ensuring all care is person-centred, enabling independence at every opportunity.

All carers are employed on the basis of their ethos and passion for the role, then thoroughly vetted and provided market-leading training.

Right at Home (Enfield) have a no uniform policy, unless requested by clients. Carers are matched and introduced to clients in advance and the team guarantees a rush-free service with a minimum of one-hour visits, and anything up to 24/7 live-in care.

Care Provided by Right at Home (Enfield)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Krish Nair (Managing Director)

Funding & Fees Guide for Right at Home (Enfield)

  • Prices
  • Hourly care - £27.95 per hour onwards.


    Overnight care - £156 onwards (for 8 hours).


    For Live-in Care, prices are available on request.


  • For long visits, i.e. 6 hours or more we can offer discounted rates. For Live-in Care we can provide low, medium and high dependency care options which are a better alternative to residential care in most cases.


Right at Home (Enfield) Reviews (48)

Total of 48, showing 1-20
10

Right at Home (Enfield) has a Review Score of 10 (9.985) out of 10, based on 11 reviews in the last 2 years. Over all time Right at Home (Enfield) has 48 reviews.

Overall Experience

  • 47
  • 1
  • 0
  • 0
  • 0

Date Published

48
3
6
11
37
Overall Experience  Overall Experience 5.0 out of 5

My parents have been cared for by Right at Home since November 2022.
The care my parents receive is exceptional and the company is very professional. The carers have developed wonderful relationships with both, and treat them with dignity, kindness and respect. Most importantly, without the outstanding
care they receive, they would not have been able to remain in the home in which they have lived for in excess of 65 years.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your kind words and lovely review. We love going above and beyond for our clients and are always available to assist. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent, professional service. My Uncle is well looked after by your carers and he really enjoys their visits and their friendliness.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Since starting the care with Right at Home, I have truly experienced the professionalism and exceptional quality of care. Carers are highly competent and genuinely compassionate. Management of the team is outstanding. I wholeheartedly endorse Right at Home and would recommend their services to anyone
in need of reliable and caring support.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I looked into several care companies and had been recommended this one by a former neighbour. We were going from a situation of everyday household help to full-time live-in care, for someone who had no intellectual problems, but physical frailty was the challenge. It was a huge step of faith to move
to a full-time medium care package and at the beginning there was a lot of adjustment to ensure everything was in place to match the standards required for such, safe care. The care meant he had a really good summer with all the support given. We had one main carer for 16 months and she provided much care and companionship in equal measure. My father had wanted to remain at home and he also had an elderly dog, so this too was an aspect that needed consideration. Care at home provided the correct support. We all felt safe with the arrangement and I knew, if we had of needed a higher level of care, that the service could have increased this when required. All round exceptional care.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Right at Home Enfield gave my very elderly mother the most wonderful care in the last two years of her life. She was bedbound and had very serious health problems. As a family, we were so touched by the compassion with which they looked after her and how they went above and beyond what we would have
expected. The carers talked to her and formed a close relationship and did many very thoughtful things such as trying to find foods she might like as her appetite reduced and bringing her magazines and newspapers they thought would interest her. And they were rigorous about her physical care, liaising closely with us and healthcare services. We can't thank them enough and would strongly recommend them.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your lovely review and for your amazing feedback. The team have great memories of your mother and she is dearly missed. All the best!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Prepare to be amazed. First class, genuine, professional and caring. Having worked as a manager for the London Ambulance Service for many years, I know a thing about carers, clinicians and healthcare providers. I chose Right at Home Enfield for my old girl based on their reviews and here I am leaving
my own review. I cant say they are better than the others as I have not tried the others. What I can say is if you use Right at Home Enfield, you wont need to try the others. They really are that good.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your lovely review and for your amazing feedback always.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Right at Home has been a company I respect and happy to recommend to people who have Alzheimer's disease or dementia.
The staff are professionals who treat customers with respect. They take their time in reading with the customers and go through a lot of activities that keep the customer alet and get
them motivated and respond positively.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been friendly and helpful.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for leaving us a review and for the 5 stars!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Fantastic team of professionals and the best home care company we could have hoped for. My mom got on so well with her carers that they almost became like family and nothing ever was too much trouble. The director is very involved with his team and is always reachable. All changes, even at short notice,
were accommodated for - they made a massive difference to all our lives. We wish this company all the success in the world!

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review and for your kind words. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I had short term care from this excellent company and the attention to detail and the care was outstanding. This is the second time I have used them and they are as good and I would recommend them to anyone.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review and for your kind words. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This amazing care company came into our lives in November 2021 right in the middle of Covid to look after my elderly mother who had previously disliked having carers. However, as soon as they started providing care, my mother's life and health improved considerably. She loves all the carers and gets
on really well with all of the team, especially the lead carer. The staff and management are extremely caring, professional, friendly and trustworthy. They have built up a lovely friendship with Mum and she now looks forward to the visits leaving me worry-free, knowing she is happy and well cared for and after being with around seven care companies, hand on heart this is the best homecare agency in Enfield we have come across.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review. I am so pleased that you have found our service to be so reassuring. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Right at Home (Enfield) was recommended to me by a friend. Care was very new to us as a family and for my mum especially. The team didn't just give my mum amazing care they also gave me the support that I needed. Nothing was too much trouble and they have very efficient management which many businesses
lack these days. I had heard lots of worrying stories of care but Right at Home has changed my perception to a great degree. Highly recommended.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review and for your kind words. I will share your feedback with the team. All the best!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Outstanding team, excellent carers we can not thank them enough, professional staff who really care about the wellbeing of your loved one. Staff always kept us informed of any problems we will always be so grateful to them all.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your positive feedback. I will share this with the team. All the best!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

An extremely kind and considerate team of care professional, great care agency management who listen and act to your needs. Always at hand to help. Very pleased with everything. Thank you Right At Home Enfield.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Amazing team of care professionals! No task is ever too much, and the team are very accommodating. Five-star service. Highly recommended!

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your kind words. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We engaged the services of Right at Home Enfield to provide support to grandad with maintaining his independence. We moved from another care provider and instantly could tell the massive difference the Right at Home team made to his overall wellbeing. We have been extremely grateful for the care, kindness
and consideration shown by the team. Thank you.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your kind words. I am so pleased that you have found our service to be so reassuring. I will share your feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The team at the office were absolutely wonderful in setting up an emergency service for my father following a sudden discharge from hospital. They paired Dad up with a small team of lovely carers. We are so grateful for everything they have done. I have no hesitation in recommending them. Thank you
very much.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for your review and for your kind words. I will share your feedback with the team. All the best!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This company and the team are truly wonderful to deal with. They absolutely love what they do which reflects in their approach, right from the first call to putting everything in place through to the ongoing care. They are extremely responsive and always available to help with the constant changes we
needed to request due to Mum's worsening condition. The carers went beyond their duties on several occasions to ensure Mum was always safe. They have been an essential lifeline for all of us and I would recommend them without any hesitation.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for this lovely review. I am pleased that you have found our services to be excellent and I will share your feedback with the team. All the best!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t have managed to care for my Mum in my own home in the three months up to her death without the support of the care team at Right At Home (Enfield). Their care of my Mum was impeccable. They were kind, gentle and respectful of her wishes. Always positive they often brightened Mum’s day with
their friendly and loving approach. They also brightened my day! Always supportive, they were punctual and also flexible. They taught me techniques that I could use when they weren’t there. They flagged any changes in Mum’s condition, mood or tissue viability and signposted appropriate agencies to deal with these.
The management staff of the agency were also involved, making visits themselves and also providing a clear rota each week to provide reassurance that staff were allocated. Any changes requested were quickly implemented.
Right At Home (Enfield) took the pressure of the practical aspects of care away, allowing me to be the daughter my Mum needed. Couldn’t ask for more!

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you very much for this lovely review and for your kind words - they really mean a lot to us. It was an absolute pleasure to support you and your mum and the team have some of the best memories, this job could bring, of spending time with her. All the best!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Right at Home (Enfield) proved invaluable to our family in the care of our Mum. The care package was set up really quickly and although minimal care and assistance were needed, it worked very well. Mum felt very comfortable having the same carers in her home each time and enjoyed having someone else
to talk to and sharing the news of their families. The management was very good at keeping us informed of any changes, with regular updates. Our experience was more challenging than some as it occurred during the pandemic when life was far from normal. Sadly Mum has passed away but we would have no hesitation in recommending Right at Home (Enfield) to friends and family.

Reply from Krish Nair, Director at Right at Home (Enfield)

Thank you for taking the time to leave us a review. We're really glad we could assist your mother - the team miss seeing her. Wishing you and the rest of the family well!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.985)

Overview of Review Score

The Review Score of 10 (9.985) out of 10 for Right at Home (Enfield) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.985 for Right at Home (Enfield) is calculated as follows: ( (64 Excellents x 5) + (1 Goods x 4) ) ÷ 65 Ratings = 4.985

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Enfield) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Aug 2021

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (13)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (5)

No image found

Krish

Job Title: Director

Krish moved to London over 18 years ago and has since found a meaningful way to give back to the city he now calls home by caring for its elderly residents and people living with disabilities. Though his career began in IT and consulting for several Fortune 500 companies in the UK and abroad, Krish always felt something was missing and longed to be an entrepreneur. His time working for a door-to-door transport service for the elderly and disabled was transformative, sparking the realization that he could make a significant impact in social care. This led him to pursue a more meaningful career by founding Right at Home in North London.


Caring for the vulnerable resonates deeply with Krish’s core values, and motivated him to make a pivotal career change. His personal experience with family members affected by conditions like MS and cancer has given him a unique insight into the importance of high-quality care. Determined to raise standards in the home care sector, Krish strives to provide an unparalleled level of service. He is particularly proud of his team’s achievement in earning an ‘Outstanding ‘rating on their first inspection by the care regulators, the CQC - a distinction held by only 3% of care providers in the UK.


Krish’s approach to care is guided by a simple yet powerful question: "Would this level of care be good enough for my own loved ones?" This principle drives him to consistently exceed expectations. He believes that the well-being of his team directly influences the well-being of his clients, and he is dedicated to fostering a positive work environment where his staff feel valued and motivated. Outside of work, Krish is passionate about travel and enjoys spending quality time with his wife and two sons. He also remains committed to supporting care work and charities in India, where he grew up.


No image found

Maria

Job Title: Registered Manager

Maria is a dedicated healthcare professional with over a decade of experience in care management. Originally from the Philippines, she moved to the UK nearly 20 years ago to advance her career in healthcare and business. She has held key roles, including Operations Director at a leading healthcare firm, where she managed critical departments like immigration, recruitment, and training, improving efficiency and enhancing client care.


Currently, Maria serves as the Registered Care Manager at Right at Home Enfield, overseeing compliance and daily operations while supporting other business functions. She is deeply involved in conducting client assessments to create personalised care plans, ensuring her team and clients receive the highest level of care and support.


Outside of work, Maria leads an active and fulfilling life with a passion for travel and exploring new cultures. She enjoys hiking, running, and taking in the UK’s scenic landscapes, finding relaxation in reading. A skilled cook and baker, she delights her loved ones with homemade meals and treats and is often found accompanied by her loyal Cavapoochon. Maria’s warm and caring nature extends beyond her profession, as she continually strives to positively impact those around her, embodying a balanced and inspiring lifestyle.


No image found

Vinod

Job Title: Head of Operations

As the Head of Operations at Right at Home Enfield, Vinod finds deep fulfilment in a role that aligns perfectly with his passion for improving the quality of life for others. With over 17 years of experience in operations and business development, Vinod has refined the ability to optimise processes and drive strategic growth, enabling the effective management of the complexities inherent in in-home care services.


This expertise ensures that Right at Home Enfield delivers exceptional, person-centred care that meets the highest standards.


At Right at Home Enfield, the mission is to uphold the independence, dignity, and well-being of every client. The team’s commitment to high-quality care is reflected in their CQC 'Outstanding' rating, an achievement that Vinod takes great pride in. Leading a team that shares this vision, Vinod focuses on building strong, trusting relationships with clients, offering a comprehensive range of services from companionship and personal care to specialised dementia support.


Vinod’s dedication extends beyond his professional role, as he is equally passionate about his personal interests and family life. Outside of work, Vinod enjoys photography, capturing the beauty of everyday moments and the landscapes around him. He is also an avid cook, delighting in honing his culinary skills and preparing meals for his loved ones. Vinod cherishes time spent with his young family and their Rottweiler dog, often exploring the outdoors together. Balancing these passions with his commitment to Right at Home Enfield, Vinod finds fulfilment in both his professional achievements and his personal life.


No image found

Clare

Job Title: Care Coordinator

Clare began her journey at Right at Home Enfield as an apprentice and has grown within the organisation since 2020. Now serving as a Care Coordinator, Clare's passion for elderly care is evident in every aspect of her role. She finds immense joy in meeting new clients and takes great pride in ensuring they receive the support they need to feel valued and respected in their own homes. For Clare, caring for the elderly is more than just a job; it’s a calling that allows her to make a meaningful difference in their lives. Her dedication to delivering compassionate, personalised care is reinforced through the strong relationships she builds with each client.


Clare's commitment to her role is deeply influenced by her personal experiences. She actively cares for her younger brother and sister, as well as supporting her grandparents at home, which has instilled in her a profound understanding of the unique needs of older adults. These experiences have honed Clare's empathy, patience, and understanding – qualities she brings to her professional responsibilities every day. She firmly believes that everyone deserves to feel loved and cared for, especially in their later years, and this belief drives her commitment to enhancing the quality of life for her clients.


Outside of work, Clare balances her caregiving responsibilities with a busy family life, which includes looking after her younger siblings and their beloved Blue Staffordshire. She also has a unique skill in sign language, enabling her to communicate effectively with clients who have hearing impairments. This ability not only enhances communication but also enriches her capacity to provide inclusive and empathetic care. Clare is deeply grateful for the opportunity to make a positive impact in the lives of those she cares for and looks forward to continuing her journey of compassion and connection at Right at Home Enfield.


No image found

Tina

Job Title: Recruitment Coordinator

Tina has a deep passion for caring for the elderly, a commitment that was inspired by her experience of caring for her parents during their time of need. This personal journey fuelled her desire to support others facing similar challenges. Before her marriage, Tina worked as a nursery teacher, where she found immense joy in nurturing and bringing happiness to the children in her care. Holding a Level 3 Diploma in Child Care, she later returned to the workforce as a domiciliary carer after taking time to focus on her family, continuing her dedication to providing compassionate and personalised care.


Eager to further her expertise in elder care, Tina is planning to pursue a Level 3 qualification in this field. She finds great fulfilment in offering companionship, support, and assistance to those in their later years, and she approaches each day as an opportunity to make a meaningful difference in their lives. Tina’s role as a carer allows her to bring comfort and dignity to those she serves, and she embraces this responsibility with deep purpose and compassion.


Outside of her professional role, Tina also manages various administrative tasks in the office and enjoys building strong connections with her colleagues. As a trainer, she takes pride in welcoming new team members and sharing her knowledge to help fellow carers grow and succeed. Tina balances her professional responsibilities with her personal life, where she cherishes time with her family. She believes that every interaction is an opportunity to bring comfort and joy to those in need, and she remains dedicated to making a positive impact every day.


Frequently Asked Questions about Right at Home (Enfield)

What Type of Services does Right at Home (Enfield) offer?

Right at Home (Enfield) offers Home Care.

How many Carers does Right at Home (Enfield) employ?

Right at Home (Enfield) employs 34 carers.