Caring Folk Ltd

Kingswood House, Richardshaw Lane, Leeds LS28 6BN
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Top 20 award
9.9 97 Reviews
  • Caring Folk Ltd, Leeds
Areas covered: LS12, LS13, LS16, LS18, LS28

At Caring Folk the Service User is at the heart of everything the Company does.

Service Users and their representatives are fully engaged throughout the setting up of the bespoke care package to make sure any needs and wishes are fully taken on board when developing an initial care plan.

Only by doing this is it possible to deliver truly person-centred care.

The extra work put in to find the right carer for the Service User is what sets Caring Folk apart in this respect, and sets the starting point for a long term beneficial partnership going forward.

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Care Provided by Caring Folk Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Caring Folk Ltd
  • Person in charge
  • Kirsty Unila (Registered Manager)

Funding & Fees Guide for Caring Folk Ltd

  • Prices

  • £27.00 per hour

  • No additional charges made for travel etc

Caring Folk Ltd Reviews (97)

Total of 97, showing 1-20
9.9

Caring Folk Ltd has a Review Score of 9.9 (9.939) out of 10, based on 33 reviews in the last 2 years. Over all time Caring Folk Ltd has 97 reviews.

Overall Experience

  • 86
  • 9
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Date Published

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11
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Review from Karen W (Daughter of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Caring Folk has been amazing. We engaged their services in August 24 as part of a care package to get my Dad home from a long stay in hospital. They were waiting to meet the ambulance when Dad was brought home and assessed his needs straight away. The caring started immediately. The
package was for them to come in four times a day. It sounds dramatic but the first morning they came in it was like a host of angels had descended on the house. They chatted and made him feel at ease as they washed and dressed him. This continued for the following months until Dad went into a care home. They always treated him with dignity and respect and although they were there for Dad, they also checked that Mum was okay. Communication was fabulous so if something unusual was noticed during a visit, the next carer would know about it and follow it up. All the carers who came were excellent and did everything they could to support and guide us.

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Review from Helen U (Niece of Client) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot recommend Caring Folk (CF) enough. They have been amazing. The Team at CF worked hard to build trust with our uncle who has dementia and was initially reluctant to accept any care. They kept us fully informed and went over and above to make the situation easier for all concerned. They were
flexible in their approach and took into account our uncles needs and wishes. In the event of any issues CF were quick to respond and ensured positive outcomes.

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Review from Tina B (Daughter of Client) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring Folk were the rock of our family we had to ask for help with my mum having dementia at first she was all there but went down hill fast if it hadn't been for caring folk holding us up we too would have gone down, the care compassion understanding and individual care and kindness shown to my mum
was way above anything I could have expected each and every carer had something special something giving to offer her, sadly mum passed away and they they were still at her side right until the end saying thank you to theses girls will never be enough we owe them so much we I'll be forever grateful.

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Review from J M (Niece of Client) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent company and I would highly recommend them to anyone who needs home care. Staff are amazing and really care about there customers, they will go above and beyond to help.
My auntie looked forward to seeing them every day. I knew my auntie was in good hands which in turn made myself less worried.
Thankyou for all your help and care.your all amazing!!

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Review from Julie K (Niece of Client) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company is excellent. The care they gave my Auntie for 6 months before she had to go into a care home was second to none. Nothing was ever too much trouble and my Auntie was treated with respect and looked forward to the visits. Well done the manager and the team.

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Review from K T (Daughter of Client) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father was looked after very well by the staff at Caring Folk. They treated my Father with dignity and respect at all times. I would recommend the company to anyone looking for a truly caring company.

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Review from I R (Cousin of Client) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have appreciated the care for my cousin over the last four years and it is doubtful she would have managed in her own home until the ripe old age of 99 years 11 months without Caring Folk Ltd.

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Review from Paul W (Son of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had vascular dementia and so was not an easy person to care for. Caring Folk looked after her with care and compassion at all times for over a year, always taking into account her problems. The office staff and management were always available and easy to work with, sometimes under quite trying
circumstances. Their communication was always excellent, and the staff quite often went above and beyond to ensure that mum was comfortable and well looked after.

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Review from Heather Y (Daughter-in-law of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had vascular dementia and was in hospital for 5 months. I engaged with Caring Folk who were extremely supportive and helpful in helping with the process of bringing her home.
What a fabulous service throughout, the level of care was amazing, so thoughtful and caring towards my mother-in-law
also her husband, they supported them both. With dignity and respect, their service went beyond care, they became part of our extended family. Caring Folk enabled her to live the remainder of her life to the best of her ability, knowing she was loved and cared for with every visit which was 4 times a day. The girls brought happiness to the home with their warm outlook on life. Sadly we lost my mother-in-law Caring Folk cared right to the end very noticeable when 3 attended the funeral, such a lovely touch.
I would certainly recommend Caring Folk to anyone seeking care for a loved one, so much so that my mum has recently been diagnosed with Alzheimer's so am using Caring Folk myself.

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Review from Julie W (Daughter of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Caring Folk. They looked after my mum for 4 years. The care she received was excellent. The whole team is so caring. They went the extra mile. I can't praise them enough.

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Review from J S (Daughter-in-law of Client) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the service provided, all the staff were pleasant and helpful, and the managers and admin staff went out of their way to accommodate our needs! Overall we would certainly recommend the company.

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Review from Caroline W (Daughter of Client) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In February 2023 my mother after a long spell in hospital was ready for discharge and we wanted to get her back home, we engaged Caring Folk through a social worker and the team from the off exceeded expectations. The level of care that was provided was outstanding with the carers being very engaging
and taking the time to get to know and have conversations with my mum about the local area, any issues we were informed and the all-round team were so easy to get on with. After a few months, Mum decided she wanted to go into care as she was becoming lonely in her own home, I actually think having people coming in made her want more company. A big thanks to the team for being there in this important stage of my mum's life and the whole care and office team are a credit to themselves and the industry, I would recommend them to anyone.

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Review from Sally H (Daughter of Client) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, this company provide outstanding care with kindness, expertise and personal service. I cannot praise them enough. They looked after my dad (and me) so very well. Thanks to them I had peace of mind knowing that he was being cared for. The company were able to adapt to Dad's changing
needs as his dementia progressed and this allowed him to die at home with dignity.

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Review from Ian B (Son of Client) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I found ourselves unexpectedly becoming primary carers for our mum several years ago, following the unexpected passing of our dad. Caring Folk was there to support us massively at the beginning and throughout our mum's journey living with dementia to the end, which we wouldn't have been
able to do without them. Always with dignity and respect, their service went beyond care, and they became part of our extended family. A company with great integrity, professionalism, care, and love. Everyone at Caring Folk enabled our mum to live the remainder of her life to the best of her ability, knowing that she was loved and cared for with every visit.

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Review from Abigail W (Wife of Client) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't speak highly enough of the carers. My husband looked forward to and really appreciated their visits.
They were always professional, kind and caring. I am very grateful for the care given and they never rushed their visits.

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Review from Emma C (Daughter of Client) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was living on his own in a house that he was 'rattling around' in and suffered from loneliness since my mum died three years ago. Also with dementia, mobility problems and not being able to drive any more, it just became worse. He was fine with the day-to-day things but we needed more for him
in terms of company whilst we were working, and also being able to choose to go to places in a car, without him feeling guilty for asking us. This is where Caring Folk helped us. What an amazing bunch of people they are. We initially met the carer, and my Dad really did take to her, so that was a good sign. We agreed that someone would visit three times a week for a few hours at a time and he built a particular bond with her and would look forward to her visits. My Dad recently decided to move to a retirement/extra care apartment but we are so grateful for the help of Caring Folk when we needed them. They'd be top of the list if we need this kind of service in the future. Thank you.

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Review from Paul H (Son of Client) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for and supported by Caring Folk for the past two years. They have always been courteous, friendly and mindful of Mum's needs. Sometimes she needed a little stronger encouragement to go about her daily life with limited mobility, but Caring Folk always gave her that encouragement
with a smile and good humour. Their professionalism and kindness was always to the fore and we will be forever indebted for the care they have given my mother for the the past two years.

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Review from E M (Daughter of Client) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care at all times. Staff were very professional and friendly and above all caring. They looked after my mum with dignity and care. Always did their visits, and all were noted in the care plan book. Well done, Caring Folk.

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Review from Samantha K (Daughter of Client) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful, caring, devoted team of carers, my dad (and myself) would have really struggled without the support of the team, they were fantastic. As a care company, communication and reliability are excellent, and they (all) went above and beyond for us. Thank you.

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Review from A K (Son of Client) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided was over and above my expectations. The family was so grateful as the care provision allowed us to visit and spend precious time improving our mum's quality of life, relieving the necessary physical care she needed over the last 18 months.
We found that Caring Folk were extremely
accommodating to changes required and additional care needs which naturally occur. Can’t thank them enough.

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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Caring Folk Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for Caring Folk Ltd is calculated as follows: ( (184 Excellents x 5) + (12 Goods x 4) ) ÷ 196 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Folk Ltd is based on 33 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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Frequently Asked Questions about Caring Folk Ltd

What Type of Services does Caring Folk Ltd offer?

Caring Folk Ltd offers Home Care.

How many Carers does Caring Folk Ltd employ?

Caring Folk Ltd employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Folk Ltd to verify any information. View our terms and conditions. Caring Folk Ltd has an Enhanced Service – more info.