Hearts at Home Homecare Ltd

L1 South Fens Business Centre, Fenton Way, Chatteris PE16 6TT
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9 Reviews
  • Hearts at Home Homecare Ltd, Chatteris
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Care Provided by Hearts at Home Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Hearts At Home HomeCare Ltd
  • Person in charge
  • Evidence Wasarirevu (Registered Manager)

Funding & Fees Guide for Hearts at Home Homecare Ltd

  • Prices

  • £26.50 per hour
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Hearts at Home Homecare Ltd Reviews (9)

Over all time Hearts at Home Homecare Ltd has 9 reviews.

Overall Experience

  • 9
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Date Published

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9

Review from L P (Daughter of Client) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overwhelmed with gratitude towards the staff and Hearts at Home. Their care for Mum is outstanding. They totally 'get' Mum and really put her needs first. Awesome. Mum has had her first bath in months. The previous care company didn't care.

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Review from Melinda S (Daughter of Client) published on 9 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care company and the carers are lovely.
Nothing seems to be too much trouble and I feel totally happy to ask them anything.
Dad is at ease with all the carers, who are always happy and willing to have a chat and make sure he is comfortable and happy before they leave. They will do extra
bits around the house if asked.
Dad has to have timed medications and everything is written down, with the times, making sure nothing is left to chance.
They arrive on time and should there be a delay, they will ring to say what is happening.
I feel confident with Dad being cared by them and am so happy we found this company.

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Review from ian G (Nephew of Client) published on 9 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Hearts at Home Homecare Ltd to anyone who is looking for a company whose members are without doubt the most caring, respectful, kind and committed people it has ever been my privilege to be associated with.
They have been looking after my Aunt for the past 18 months and she could
not be happier with the team. They always go the extra mile. From calling in to see her between other visits just to check on her, to identifying, sourcing and purchasing equipment that she needs from their own funds, just to make her life easier.
I cannot speak highly enough of them and would recommend them to anyone.

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Review from Gillie C (Wife of Client) published on 18 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Hearts at Home has been positive.
We felt confident after meeting with the manager and her colleague that they had our best interests at heart.
The carer who has spent time with my husband on two occasions is confident, efficient and caring.
I have felt completely confident to
go out and leave my husband with her.

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Review from Charles R (Son of Client) published on 18 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers Mum had had over the past several months from Hearts at Home have been excellent. Their treatment and caring for Mum has been compassionate and professional. Can't see how the manager and her team could be or do any better.

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Review from Sheila B (Client) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hearts at Home Homecare Ltd is an excellent company and all of the carers are very kind and I would recommend the company to anyone.

Reply from Kerry Skinner, Director/Registered Manager at Hearts at Home Homecare Ltd

Thank you so much for a lovely review it is a pleasure to be supporting you.


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Review from G B (Wife of Client) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers very professional but always have time for a little chat and a laugh. They talk to you like a friend and make you feel relaxed.

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Review from C A (Wife of Client) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Hearts at Home Homecare Ltd continues to be of a very high standard, carried out in a caring and professional manner.

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Review from Rosemary S (Wife of Client) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provider is very good. Husband is happy with the service.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 30 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Hearts at Home Homecare Ltd

What Type of Services does Hearts at Home Homecare Ltd offer?

Hearts at Home Homecare Ltd offers Home Care.

How many Carers does Hearts at Home Homecare Ltd employ?

Hearts at Home Homecare Ltd employs 6 carers.

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