Domiciliary Care From £34.60 per hour.
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Helping Hands Home Care (Bath) has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Helping Hands Home Care (Bath) has 12 reviews.
Review from J S (Client) published on 17 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
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Treated with Dignity
Value for Money
Review from Ann A (Daughter of Client) published on 20 February 2025
Submitted via Website •
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5.0 out of 5
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Treated with Dignity
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Review from John P (Son of Client) published on 13 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
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Treated with Dignity
Value for Money
Review from D C (Daughter of Client) published on 9 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Bath)
Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.
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Review from G B (Daughter of Client) published on 19 November 2020
Submitted via Postal Card •
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5.0 out of 5
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Treated with Dignity
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Review from G G (Client) published on 18 November 2020
Submitted via Postal Card •
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4.0 out of 5
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Treated with Dignity
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Review from Mark F (Son of Client) published on 7 September 2020
Submitted via Website •
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5.0 out of 5
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Treated with Dignity
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Review from Jennifer D (Friend of Client) published on 3 August 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
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Treated with Dignity
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Review from A F (Daughter of Client) published on 29 May 2020
Submitted via Postal Card •
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5.0 out of 5
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Treated with Dignity
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Review from P S (Son of Client) published on 15 May 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Management
Treated with Dignity
Value for Money
Review from Felicity M (Wife of Client) published on 15 May 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Treated with Dignity
Value for Money
Review from N L (Daughter of Client) published on 15 May 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.3 (9.250) out of 10 for Helping Hands Home Care (Bath) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Helping Hands Home Care (Bath) is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Bath) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Apr 2022
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Job Title: Branch Care Manager
About me
At Helping Hands Bath & Keynsham, my main role is to ensure that we provide high-quality of care and a safe service. I make sure that the branches run smoothly day-to-day ensuring that both customers and carers are happy and have the best positive outcomes.
Providing person-centred care and support.
I joined helping hands in Oct 2021 but have worked in care for over fifteen years, starting as a carer for a domiciliary provider in Bristol. I then joined a children's charity in Bristol that provided short breaks for disabled children ages 8-18 within a residential setting, after ten
years I was ready for my next challenge. I joined Helping Hands as a Care & Training Practitioner, then Care Coordinator and now Branch Manager. I have always wanted to work in care since I was in school. I am very proud of my team who are hard-working, caring, diverse and inspirational.
A bit about me - I enjoy spending my free time with family and friends, enjoying pub quizzes, movies and eating out. I have two children who I am very proud of and two cats. My perfect day would be sitting beside an open fire with my family and friends.
My experience and expertise
I have had various roles throughout my career, starting at Somerfield Store I worked within the Voice Department at the head office based in Bristol as a Voice Analyst and later as a Security Services Analyst for BT. I have worked as a receptionist and PA for a software
development company. I worked as a carer for a few years while my children were young and then joined a charity that provided short breaks for disabled children. There I was a Senior Administrator - running the home day-to-day alongside the Registered Manager. I
joined Helping Hands in Oct 2021 as a Care & Training Practitioner and moved up to Care Coordinator and now Branch Manager.
I have 2 Level 3 Diplomas’ in Business Administration and Residential Childcare. I am currently studying for a Level 5 Diploma in Leadership & Management.
Why I chose Helping Hands
I was looking for my next challenge, now that my children are older I was able to dedicate my time to my career. I wanted to stay working in care and I had always enjoyed the training aspect of my old role, so I went for the Care & Training Practitioner role at Helping Hands. I
had heard good things about the company from a friend who had also started working for Helping Hands.
I am very happy to be promoted to Branch Manager and feel proud. I am really looking forward to supporting as many customers as we can to stay at home, to have the care and support needed to achieve this.
I am passionate about providing the best care we can, and about growing the branches to be able to support more people to stay at home. I enjoy meeting people and learning about our customers' lives, their stories and life history.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Bath) to verify any information. View our terms and conditions. Helping Hands Home Care (Bath) has a Platinum Service – more info.
