Mirage Care Ltd

10 Argyll Avenue, Luton LU3 1EG
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9.0 3 Reviews
  • Mirage Care Ltd, Luton
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9.8
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Care Provided by Mirage Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Mirage Care Ltd
  • Person in charge
  • Sheereen Khan (Manager)
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Mirage Care Ltd Reviews (3)

9.0

Mirage Care Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Mirage Care Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
2
3
0

Review from D J (Father of Client) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Feel like family, professional care, valuable feedback on every instance of care, my son is severe special needs and they provide service accordingly. Severe mental global delays, autism and epilepsy seizures and care at home and out and about... recommend anyone needed a friendly caring support for
your loved ones.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E K (Mother of Client) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best care agency I could ever wish for! They have changed my son’s life with meeting all his needs and more. Always on time and never hesitate to go above and beyond with not only my son but his extended family too.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from h s (Daughter of Client) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault them in any way. Clean efficient and dependable. The people assigned to my loved one were perfect. They came in, did the job properly without fuss. They cleaned up after themselves and made sure that everything was as they found it before they left. They stayed their full time and
even if they had finished their practical work before that time they used the rest of the time to sit and talk to my loved one and even myself. Unfortunately, my loved one had to go to hospital and thereafter needed two carers that this small agency could not provide. I still miss the carers and chatting with them when they had time. We have experienced several agencies due to changes after hospital admissions and these are the only ones I can say did their job properly. Heads above the other agencies that actually stressed me out to breaking point. Thank you Mirage.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Mirage Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Mirage Care Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Mirage Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Mirage Care Ltd

What Type of Services does Mirage Care Ltd offer?

Mirage Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mirage Care Ltd to verify any information. View our terms and conditions. Mirage Care Ltd has a Basic Service – more info.