TrinityX Care Services Ltd

Howbury Lane, Erith DA8 2DR
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9.0 3 Reviews
  • TrinityX Care Services Ltd, Erith
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Care Provided by TrinityX Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • TrinityX Care Services Ltd
  • Person in charge
  • Kofoworola Balogun (Manager)

Funding & Fees Guide for TrinityX Care Services Ltd

  • Prices

  • From £24 per hour

  • TrinityX gives you value for money, they also provide 45 and 30 mins calls. Local authority and private funding are welcome.
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TrinityX Care Services Ltd Reviews (3)

9.0

TrinityX Care Services Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time TrinityX Care Services Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
3
0

Review from Brenda M (Wife of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care and support Trinity Care gave to my husband and also myself when I needed it most was excellent. Always cheerful and very helpful while giving my husband the support and dignity he needed. And I appreciate the ongoing consideration and sympathy after he died. Would definitely recommend
it. Thank you.

Reply from Kofoworola Balogun, Manager at TrinityX Care Services Ltd

Thank you for your review, we appreciate your feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D M (Son of Client) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not only efficient, but also very friendly and patient. Will always go that extra mile when needed and I can't thank them enough for the high quality of care provided to my parents. I would definitely recommend using this company above many others.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David A (Son of Client) published on 26 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

TrinityX Care have provided care for my elderly mother for the last 12 months and without exception it has been of the highest quality. Unlike other providers, TrinityX have actually cared for my mother with a personal touch going beyond basic attendance. They have been generous with their time and
have offered genuine companionship alongside flexibility as her needs have evolved. Always smiling and laughing they have lifted the quality of her life, looking after both practical and emotional needs. I manage my mother’s finances and they have been incredibly easy to engage with and always available to respond to specific logistical needs. TrinityX carers have been the closest one can get to having an additional family member. TrinityX have made a real difference for my mother and contributed strongly to her longevity. Am very grateful.

Reply from Kofoworola Balogun, Manager at TrinityX Care Services Ltd

Thank you, we appreciate the opportunity to provide care and support for your mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for TrinityX Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for TrinityX Care Services Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for TrinityX Care Services Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about TrinityX Care Services Ltd

What Type of Services does TrinityX Care Services Ltd offer?

TrinityX Care Services Ltd offers Home Care.

How many Carers does TrinityX Care Services Ltd employ?

TrinityX Care Services Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact TrinityX Care Services Ltd to verify any information. View our terms and conditions. TrinityX Care Services Ltd has a Basic Service – more info.