Home Instead (Dartford)

I am the proud father of twin boys and husband to my life and business partner, Christina. With my NVQ Level 5 in Leadership & Management (awarded with Distinction), I provide experienced leadership to our wonderful team. These days, I am focusing on my personal health and finding balance through a regular routine of running and jogging.

A Legacy of World-Class Service

My journey began in Nepal and continued through Northern India as the son of an Army officer. This upbringing instilled in me a deep sense of discipline and adaptability. Before founding Home Instead Dartford, I spent 17 years in the luxury hospitality sector. Working alongside legendary chefs like Gordon Ramsay and Chris Galvin, and managing service for prestigious brands like Taj Hotels, I mastered the art of high-standard, person-centred service.

Why We Built Home Instead Dartford

In 2019, Christina and I felt a calling to serve our local community. Following personal experiences with family and friends, we wanted to create a service that made a tangible difference. Most importantly, we wanted to lead by example for our sons. Our philosophy is the ‘Mom/Dad Test’: we only welcome team members into our family whom we would trust to look after our own parents.

Leading a 5-Star Culture

I am incredibly proud of the culture we have built. For six consecutive years, Home Instead Dartford has been recognised as a WorkBuzz 5-Star Employer. While we maintain a ‘Good’ CQC rating, our internal benchmark is always ‘Outstanding.’ We are honoured that so many families across Bexley, Dartford, and West Gravesend trust us with their care.

Professional Training & Community Safety

I am a certified trainer in several critical areas, including Medication, Baseline Observation, Basic Life Support, Manual Handling, Dementia, and End-of-Life care. I find great fulfilment in leading these sessions in our office to ensure our Care Professionals are the best-equipped in the region.

My commitment to the community also extends beyond our office doors. I regularly host free local sessions on:

Dementia Awareness: Volunteering as a Dementia Friends Ambassador.

Hands-Only CPR: Providing life-saving skills to residents.

Scam Awareness: Helping seniors stay safe from financial fraud.

Personal Life

When I’m not in the office or training the team, I’m usually enjoying time with my family, listening to music, or out on a run. It is a privilege to lead such a diverse and dedicated team that contributes so much to the lives of our clients.

Hi, I am Christina, mom of amazing twin boys, Ram’s wife and one of the owners of Home Instead Dartford.

I have been passionate about looking after others since a fairly young age, from spending a school summer holiday in Guatemala to help build a school, working in an SOS Children’s Village in Africa for three months after I finished school and then spending the next 20+ years looking after guests in hotels all over the world.

It was, however, the experience with my grandmother, a friend of ours and a family member, that was the main contributor for us to start Home Instead Dartford.

Having the option to remain in your own home, with great care and by giving you as much independence as possible, should be the norm for anyone needing support, rather than being moved into residential care straight away.

Our slogan ‘To us, it’s personal’ is very much summarising what Ram and I want to achieve with the support our team provides. From in-depth consultations to get to know the client, to the creation of a bespoke care plan and then regular service reviews and quality assurance checks once a client receives our support – everything we do is person-centred and created for that individual.

At the same time, we support our team in any way possible and ensure they have the right training, tools and supervision to do what they do best: look after our clients with passion and empathy.

Home Instead Dartford is not just a business for us – we want to enhance the lives of everyone we encounter and help ageing adults to enjoy longer, happy times in their own homes.

"My name is Daniel.

I’ve worked in the care sector for over 15 years and gained a lot of experience and knowledge.

I’ve worked my way up in different positions within the industry. I started as a carer; I’ve been a Supervisor, Care Coordinator, Compliance & Quality Coordinator and worked up to the position I’m in now, which is Deputy Care Manager.

I previously worked for Home Instead for over 1.5 years and left to follow a different pathway within the care industry which I didn’t enjoy and wasn’t for me. I also missed everyone at Home Instead and the fulfilment I got from working here. I spoke to Ram and Christina after 3 months of leaving about returning, they welcomed me back with open arms along with the office team and Care Pros.

My goals are to succeed in my new role as Deputy Care Manager and to move the business forward to ensure our clients are receiving the best possible care they deserve and to support/mentor the office team, so they work to a good standard and are confident within their roles. Also, the Care Pros are working to a high standard and they gain confidence and knowledge in their professional role and receive a lot of job satisfaction from supporting their clients. Also, for me to gain even more knowledge within my new role and complete any training within it.

Home Instead is a great company to work for, they have high values on how people should be looked after and ethos. Ram and Christina have supported me in every way they can through thick and thin within my professional career and anything else.

I’m hoping to remain with Home Instead for many years to come."