Stellar Healthcare Solutions Ltd
Office 6 Rockware Business Centre, 5 Rockware Avenue,
Greenford
UB6 0AA
£25.00 per hour
Please call for more information
Stellar Healthcare Solutions Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Stellar Healthcare Solutions Ltd has 3 reviews.
Review from David A (Son of Client) published on 12 June 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Thandiwe Manda, Manager at Stellar Healthcare Solutions Ltd
Thank you David for the lovely review. It is a pleasure to support your mum. We both look forward to the visits.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T P (Client) published on 9 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Thandiwe Manda, Manager at Stellar Healthcare Solutions Ltd
Thank you. At Stellar Healthcare we provide excellent care to all our clients. We appreciate your positive review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michelle W (Daughter of Client) published on 16 March 2021
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Thandiwe Manda, Manager at Stellar Healthcare Solutions Ltd
Thank you for the feedback. We are always happy to be of assistance.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for Stellar Healthcare Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Stellar Healthcare Solutions Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Stellar Healthcare Solutions Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Apr 2023
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Job Title: Registered Care Manager
Joined: 2018
Our Registered Manager is a highly motivated and professional registered nurse. Her background in management for 6 years and working in the Health and Social Care sector as a qualified nurse for 15 years provides a valuable foundation in her role as the founder and Registered nurse of Stellar Health Care Services.
Thandie is a highly motivated, hard-working registered nurse and has taken many roles from being a Clinical sister in the Haematology and Infectious disease ward to supervising junior staff and students. She understands complex care needs and has a broad knowledge in supporting individuals living with dementia, Mental health conditions, Physical disabilities, Epilepsy, autism, Parkinson, people needing palliative care, we have expertise in all areas including Catheter care, Peg Feeding, Stoma Care.
She prioritises time management, delivery of quality care, good communication skills, and effective problem-solving skills. This makes her reputable in being able to manage difficult and complex situations.
Thandie’s passion for people makes her a positive influence on staff and she leads them to give the best possible care and support. Her mission is to provide quality care and make sure that Stellar Healthcare Services is outstanding in everything they do.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Stellar Healthcare Solutions Ltd to verify any information. View our terms and conditions. Stellar Healthcare Solutions Ltd has an Enhanced Service – more info.
