Prices starting from £15.50 - £16.50 per half an hour normal rate
£26.50 - £27/50 per hour normal rate
£57 per hour Bank holiday rate
Please give us a call for more details!
Fuchsia Homecare Norwich has a Review Score of 9.5 (9.502) out of 10, based on 8 reviews in the last 2 years. Over all time Fuchsia Homecare Norwich has 12 reviews.
Review from R J (Daughter of Client) published on 18 September 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Adam Marzec, Registered Manager at Fuchsia Homecare Norwich
Thank you so much, for your incredibly kind words. Your feedback means the world to us, and we're truly touched by your appreciation. It's our privilege to support you and your family, and knowing that we've built a trusting relationship with you all is exactly why we do what we do. Our team is dedicated to providing the best care possible, and your kind recognition motivates us to keep going. We're so grateful to be a part of your lives and to have your trust. Thank you again for your lovely message, it really made our day!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C D (Client) published on 17 January 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich
I wanted to extend a heartfelt thank you for your incredibly kind words and feedback about our team and services.
It is truly heartening to hear that our efforts have positively impacted your experience with us.
Your appreciation means the world to us and serves as a wonderful reminder of why we do what we do.
Our clients are at the heart of our mission, and to know that you felt cared for and valued during your time of need is immensely gratifying.
Please know that your well-being will always be a top priority for us, and we are here to support you in any way we can.
Your acknowledgement of our care and concern is deeply appreciated and will be shared with the entire team, who I know will be equally touched by your words.
Thank you once again for taking the time to share your thoughts.
We are grateful for the opportunity to be of service to you and look forward to continuing to support you in the future.
Warm regards.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Juliet H (Client) assisted by family/friend published on 27 December 2023
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Adam Marzec, Registered Manager at Fuchsia Homecare Norwich
Thank you so much for taking the time to share your positive experience with our care service. We are truly delighted to hear that you are satisfied with the support and care provided by our carers.
Our team is committed to offering not just practical support, but also a watchful eye and a listening ear, to ensure your wellbeing in every aspect.
Please know that your feedback is incredibly valuable to us, as it motivates our team to maintain high standards of care. If you have any further comments, questions, or suggestions, do not hesitate to reach out to our office.
We are here for you, and we are committed to continuously improving our services to meet your needs.
Warm regards.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J D (Client) published on 5 December 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich
Thank you so much for your kind words and the wonderful review. We're absolutely delighted to hear that you are pleased with the care and support our team provides. It's incredibly important to us that our carers are not only efficient and reliable but also bring joy and comfort to your day.
We're especially touched to hear that our carers are cheerful and make you laugh. A warm, positive environment is something we always aim for. Your belief in their genuine concern for your well-being truly means a lot to us, as we deeply value the trust you place in Fuchsia.
Your feedback is invaluable and will be shared with the team as an affirmation of their hard work and dedication. We look forward to continuing to provide you with the highest quality of care. Should you have any more suggestions or needs, please don't hesitate to let us know.
Warm regards, Adam
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C S (Wife of Client) published on 1 November 2023
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Adam Marzec, Registered Manager at Fuchsia Homecare Norwich
Thank you sincerely for taking the time to share your experience with us on homecare.co.uk. We are heartened to hear your positive feedback and are especially grateful for your recognition of our management team's commitment to understanding and addressing your needs.
Your comments are a testament to the dedication of our staff, and we will make sure to pass on your kind words to them.
Please know that we are always here to listen and respond to any concerns or requirements you may have. Your feedback is invaluable in helping us maintain and further improve our services. We are committed to ensuring that our care continues to meet and exceed the expectations of our clients and their loved ones.
Thank you once again for your support and trust in us. If there is anything more we can do for you or any further feedback you would like to share, please do not hesitate to reach out to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G D (Client) published on 11 October 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Adam Marzec, Registered Manager at Fuchsia Homecare Norwich
Thank you so much for taking the time to leave a review for Fuchsia Homecare Norwich. We are delighted to hear that you found our carers kind and helpful. Your feedback means a lot to us and serves as a testament to our commitment to providing the best care possible.
We truly appreciate your support, and if there's anything else you'd like to share or if you have any specific suggestions, please don't hesitate to reach out. We're here to ensure your experience with Fuchsia Homecare Norwich continues to meet and exceed your expectations.
Thank you once again for your kind words.
Best regards,
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sarah J (Daughter of Client) published on 29 September 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich
Dear Sarah,
Thank you so much for your heartfelt review of Fuchsia Homecare Norwich. It's truly heart-warming to hear about your positive experience with our care team.
We take immense pride in providing exceptional care and support to our clients, and your kind words reaffirm that we're on the right path. Knowing that your mother is not only well cared for but also adores our team is the greatest compliment we could receive.
We understand the importance of clear communication and safety, and our dedicated carers always prioritize these aspects.
Your well-being is equally important to us, and we're glad to know that you've felt supported.
Wishing you and your mother all the best, and we look forward to continuing to serve you both with care and dedication.
Warmest regards
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J B (Mother of Client) published on 6 May 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Adam Marzec, Registered Manager at Fuchsia Homecare Norwich
We are truly grateful for your heartfelt review of our care team. It is an honour to hear that our high standard of care, kindness, and empathy have made a positive impact on your daughter and your family. We understand that trust is essential in the care we provide, and we are grateful for the trust you have placed in us.
Our team takes great pride in creating a joyful and supportive environment, and we are thrilled to know that your experience with us has been filled with fun, laughter, and kindness. The respect and consideration we show for our clients and their families are fundamental values that guide our work, and we are humbled by your acknowledgement of these qualities in our team.
Thank you for taking the time to share your thoughts and experiences with us. We are committed to providing compassionate and personalized care that meets your daughter's unique needs, and we look forward to continuing to work with you and your family.
With heartfelt gratitude.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from V L (Client) published on 1 April 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J A (Client) assisted by family/friend published on 30 March 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Daughter-in-law of Client) published on 19 June 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C B (Husband of Client) published on 14 May 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.5 (9.502) out of 10 for Fuchsia Homecare Norwich is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.702 for Fuchsia Homecare Norwich is calculated as follows: ( (35 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 47 Ratings = 4.702
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Fuchsia Homecare Norwich is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Jan 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Director
Joined: 2019
Hello,
I'm Angela, and I've been with Fuchsia Homecare Norwich since its very beginning.
With years of experience in the field, I'm responsible for the overall running of the company. This includes managing the financial side of the business, overseeing payroll, and ensuring that our services meet the highest standards.
In my private life, I love spending time with my friends and family.
At Fuchsia Homecare Norwich, we are committed to respecting, communicating effectively, and delivering top-notch care to all our clients. Our team works tirelessly to ensure that your loved ones receive the care and support they deserve.
Director of Fuchsia Homecare Norwich.
Job Title: Registered Manager
Joined: 2022
Hi, I'm Adam, the Registered Manager at Fuchsia Homecare Norwich.
I'm not just someone with a medical background and over 16 years of experience in health and social care; I'm a genuinely caring and compassionate person. I believe that spending time with our clients is an essential part of what we do, and I always make time to speak with our care workers.
My dedication extends beyond the professional realm. I'm a strong advocate against discrimination of any kind. At Fuchsia Homecare, we embrace diversity and ensure that every client and care worker is treated with the utmost respect and dignity.
In my personal life, I'm a proud cat owner and a huge tennis fan, and I have a passion for cooking and baking.
Our team is dedicated to providing the best possible care, with a strong focus on good communication, respect, and promoting a culture of inclusivity for all.
Registered Manager for Fuchsia Homecare Norwich.
Job Title: Care Coordinator
Joined: 2020
Hello, I'm Andreea, and I've been with Fuchsia Homecare Norwich for many years.
I love my job, especially meeting with customers for assessments.
As the Care Coordinator, I'm responsible for creating schedules for our care workers and maintaining effective communication with our clients. In our team, we highly value respecting and meeting the unique needs of each client.
Privately, I enjoy spending time with my family and friends.
Care Coordinator for Fuchsia Homecare Norwich.
Job Title: Administrator
Joined: 2020
Hi, I'm Daniel, and I have several years of experience as both a care worker and an administrator.
In my role at Fuchsia Homecare Norwich, I manage the administrative side of the business, including recruitment and training for new staff.
Personally, I enjoy spending time with my family and friends and have a passion for staying active, whether it's at the gym or playing console games.
We're dedicated to respecting and providing the best care possible to our clients, and I'm proud to be a part of this team.
Administrator for Fuchsia Homecare Norwich.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fuchsia Homecare Norwich to verify any information. View our terms and conditions. Fuchsia Homecare Norwich has a Platinum Service – more info.
