Demidav Ltd

7 Westleigh, Scirocco Close, Northampton NN3 6BW
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9.1 43 Reviews
  • Demidav Ltd, Northampton
Demidav is a registered domiciliary care company. Their activities are regulated by the Care Quality Commission (CQC).

They provide effective and exceptional home care for adults and elderly with physical and mental needs, such as dementia, Alzheimer's, depression etc.

They have trained, caring and committed carers with lots of experience to assist in managing your daily routine. Demidav provides a full range of services such as bathing, washing, showering, cooking, medication administration, shopping, cleaning, companionship, 24 hours care, Live in care and end of life.

Demidav is available 24 hours, seven days a week. Whatever your needs are, you can trust Demidav with your care.

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Care Provided by Demidav Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Demidav Ltd
  • Person in charge
  • Oluwatoyin Ibitomisin (Manager)

Funding & Fees Guide for Demidav Ltd

  • Prices

  • We charge £23 per hour Monday-Sunday

  • Please note that we charge extra for Bank holidays and Christmas

Demidav Ltd Reviews (43)

Total of 43, showing 1-20
9.1

Demidav Ltd has a Review Score of 9.1 (9.126) out of 10, based on 9 reviews in the last 2 years. Over all time Demidav Ltd has 43 reviews.

Overall Experience

  • 37
  • 4
  • 1
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Date Published

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34

Review from J O (Client) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

16th February 2025 at 15:17, I caught my carer from Demidav asleep in my lounge chair with a blanket over her. When we informed the office the manager just said "oh is she ok? Is she having problems at home?". After informing the manager it's gross misconduct she still didn't not apologise she just
said she'd speak to the carer. After explain I did not want said carer in my house again, the carer came back to right an instant report in my house! My husband was obviously very upset at this point as my anxiety was very bad he raised his voice and asked her to leave. After contacting my social worker we found out the carer had accused my husband of being racist. We had the same carer for 15 months and we have done nothing to imply this as we aren't a racist household or family. The annoying part about this is we have no apology and now no care team to help me with my many health requirements. (I do have a photo as proof if needed). Wouldn't recommend to look after a pet rock.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Again, I apologise for the incident that happened on 16th Feb. Just to clarify that at no point did I ask if the carer was OK and I never asked if the carer was having problems at home. This is an inappropriate question to ask a customer about my employee. I rang you but you did not pick my calls, I texted and you replied your anxiety is over the roof, that I should speak to your mum. I rang your mum again, apologised but she insisted she does not want to see any carer from the company. She said she will take some time off work to support you, I was told to stop the care. The carer went back to get the folder, she was told they don't want to see any more black faces in the house. The carer worked with you for over 13 months, working 6-8 hours daily, six days a week and we've never received any complaint. It is against our code of conduct for staff to sleep on duty. The carer reported she was unwell, still not an excuse, we're dealing with the issue. Again, I apologise for any inconvenience caused.


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Review from Ian F (Son of Client) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service father receives from his carers every day is second to none. He looks forward to them coming every morning. He enjoys their little chats and laughs he has with them. But at the same time gets their full care and attention. A first class service.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to leave us your feedback, we truly appreciate it.


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Review from G G (Client) assisted by family/friend published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Demidav take care of me very well. I have a good strong relationships with my cares. They are efficient and respectful.

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Review from Sarah E (Daughter of Client) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently started having support from the team at Demidav in his home. The support we had from the manager in the beginning was so helpful and the process has been easy to navigate. The daily visits from the carers has been life changing. It has allowed my dad to remain safely and independently
in his home and has provided me with some much needed piece of mind. With their support he gets a good start to the day and this is crucial to the rest of the day. The male carers that visit dad are all excellent and dad looks forward to seeing them.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your positive feedback. We're glad to know that you are pleased with the carers attending your dad's visits. We truly appreciate your time


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Review from S N (Daughter of Client) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Some of the carers are so lovely and helpful. I do wish some of them would listen and take their shoes off or cover them. Apart from that they are very good. My father looks forward to a few of them as they spend the time to talk to him and treat him with dignity. You can tell those that truly care
and only a small few will see it as a job which they want to do the minimum basics and leave. Today, the carer gave my dad a bowl wash and checked his medication, he is very lovely and kind.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you for taking the time to leave us your feedback. I'll speak to the carers about wearing shoe covers during the visit. Could you please give me a call so I have the details of your father? Looking forward to your call.


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Review from C N (Partner of Client) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have received amazing support from the carers assigned to support my partner. They have adapted well to his routine and have gone above and beyond to ensure his needs are met 100% of the time. The cares have been very proactive and receive feedback well.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your feedback. We are pleased to know that you're happy with the service provided by our care team. We truly appreciate your ongoing support.


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Review from S D (Wife of Client) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers were very gentle, kind and really caring, not just to my husband, but to all the family. When then came in the house, they were friendly and kept us informed on what they were doing and also they respected us.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to leave us your review. We're pleased to know that you're happy with the services provided to your husband. We truly appreciate your feedback.


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Review from P B (Niece of Client) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my uncle in his last months was great. All the staff are very kind and caring, and they treated him with the utmost dignity at each visit. His last weeks were extremely challenging for him and us, and we had to have overnight care until the last days. The carers were so good with him,
and we felt confident to leave him in their care through the night.
Thank you all of you!

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to leave us your review. We truly appreciate your feedback. Wishing you all the best


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Review from Justin H (Son of Client) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After starting three days later than we expected, two staff members quickly became a trusted and welcomed pair of carers visiting a number of times each day. They were gentle and professional with my dad through his last few weeks, making sure he was not only clean but also monitored for bed sores or
any other medical issues. They engaged well with everyone in our family, keeping the mood as upbeat as possible. It was important to us that the carers attended more than 90% of the visits. This meant we were comfortable trusting them to care for Dad the way he and we liked and during his most vulnerable time. I would recommend them highly.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to leave us your feedback. We are happy to hear that you were pleased with the services provided by our carers. Wishing you and your family the best.


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Review from C W (Husband of Client) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found your care service to be very professional. The carers have shown compassion and given my wife a lot of comfort.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to leave us your feedback about our services. I'm happy to hear we meet your expectation. Wishing you all the best.


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Review from Z W (Client) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a young mum with young children, I didn't want carers in and out of my home. But I needed them, I was worried about how my children would act with strangers coming into their home. Wow, I couldn't believe their reaction towards the carers was and still is amazing. All the staff are absolutely over
amazing words can not tell you in words until you have them yourself. They have been amazing with me so caring, gentle and kind, they go over and beyond the care to provide us with the best care possible. They all treat me and my kids as a family they come in, notice my kids and other visitors who come into my home, and all polite caring excellent manners and consider everyone. I will never change my care providers. The owner well she is absolutely the most caring and understanding and goes above and beyond her level of caring. I can't thank you all enough for what you have done and still doing for me. My children and I love the relationship you all have with them and make them feel safe and welcome.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Wow, thank you so much for taking the time to leave us such a wonderful feedback. You're such an amazing women and it is a privilege to come into you house. Thanks for believing in us. We hope that you will continue to enjoy our services. Thanks again for the review, it means alot to us.


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Review from A R (Son of Client) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The care my mum and dad received was acceptable. The carers followed a prescribed regime of care for my dad and mum. The agency staff were flexible with the timings of attendance. The manager was very helpful with organising the total care for my dad and mum.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you for taking your time to leave your feedback. We would like to know if there was anything we could have done better. One of our team we contact you to discuss this. Thanks again for your time


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Review from Joy M (Wife of Client) published on 9 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are looking after my husband who has terminal cancer, they are the most caring and friendly people I can’t praise them enough. My husband really enjoys the banter and looks forward to their visits, they brighten his day.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your kind words, it truly means a lot to us. The carers are always looking forward to his visit. We wish you all the best.


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Review from Sandra W (Sister of Client) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As the sister of the client, I have observed the way that the staff has shown care and attention towards my sister and the way they are able to identify what her needs are. The staff are gentle and kind and exercise the utmost patience when they are dealing with her. The manager has always accommodated
my sister by helping her with any questions she may have. My sister always appears to be happy with the service and will like to continue with Demidav home care in future.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you for taking the time to leave us a review, we truly appreciate your feedback.


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Review from Becky A (Wife of Client) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say the biggest thank you for the care that your team showered on both my hubby and I in those short weeks before he sadly died. I'm heartbroken and so lost. The team you have working for you is one in a million. The most amazing, caring, loving, supportive, unconditional special people.
I and our boys are eternally grateful and appreciative of the outstanding care they provided in his last weeks with so much dignity, grace, love and support. We couldn't have been in better hands. Such wonderful, wonderful people that I will always be indebted to. Thank you.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for such wonderful feedback. We are pleased to hear that our care team exceeded your expectation, we truly appreciate your feedback. Wishing you and the boys the very best for the future.


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Review from Stephen S (Son of Client) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Demidav have been caring for my Mum since October 2022 and the whole family have been incredibly impressed with the service that Demidav have provided. All of the care staff are polite, professional and very methodical. The staff place Mum at the very top of their priority and target Mum's specific
needs, explaining every step and process to her as they carry out their tasks. The care staff are very dedicated and work exceptionally well as a team, they cheer Mum up when she's down and reassure the family that all is well. On behalf of Mum and all her family we thank Demidav for looking after her, we couldn't have wished for a better service and we would recommend Demidav to other families in need. Thank you.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to leave your feedback about our service. Your kind words mean a lot and we truly appreciate it.


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Review from Gordon S (Client) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had to have carers since around the start of the year and the service I have received from all of my carers is excellent. Every carer I have seen is so pleasant and will do anything for me. Always so polite, kind and caring. Very appreciative of the work they do.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your positive feedback, it means a lot to us. Our commitment is to ensure you are happy with our service and the care provided.


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Review from Thelma W (Wife of Client) published on 1 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate the care my husband received from each and every carer highly enough. He was treated with the utmost dignity and respect by every carer that came into our home to carry out personal care and make him comfortable in the last weeks of his life, I couldn’t have coped without them. I will
be forever grateful to them for their kindness, help and support.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your kind words. It was a privilege to have met you and your lovely family. Thanks for making our job easier, and we wish you all the best for the future.


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Review from Laura H (Daughter of Client) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad received care from Demidav for almost 2 years before moving into a care home in April. I am forever grateful for the brilliant care they provided that allowed him to go about his day happier and safer, and for the support I felt from them that made my role of carer that bit less lonely and daunting.
The app to view care notes was so useful to keep up daily with his care and if there were ever any questions I could always speak to the team directly to resolve them. The initial move to having care at home was tricky, but the staff navigated it with ease and really made my dad feel comfortable with people suddenly interfering in his routine and life. It was clear from day one that they really care about the individuals and how best to support them and I could see the difference they made to my dad’s well-being and happiness in his own home. Thank you for making the last two years that bit easier and for doing what you do so brilliantly - you are stars!

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your kind feedback, it means a lot to us. We sincerely appreciate your support and we wish your dad the best in his new home.


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Review from Erica C (Daughter of Client) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all the caring staff who are currently looking after my mum in palliative care. You really are a wonderful dedicated team and very attentive to Mum’s needs, treating her with respect and the dignity she deserves. We really couldn’t manage without you and making things easier for our
family to cope with a difficult time.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your feedback. We're so pleased to hear your mum is receiving good and person-centred care from our team. We'll continue to provide all the necessary support to your mum and family at this difficult time. Thanks again for the positive feedback.


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Current Review Score: 9.1 (9.126)

Overview of Review Score

The Review Score of 9.1 (9.126) out of 10 for Demidav Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.326 for Demidav Ltd is calculated as follows: ( (34 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 46 Ratings = 4.326

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Demidav Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (1)

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Jones Ibitomisin

Job Title: Operations Manager

Joined: 2019

Jones is one of our managers with loads of experience in care. He works hand in hand with other managers to ensure the smooth running of the service. Jones is registered with the Care Quality Commission as Demidav Nominated Individual


Frequently Asked Questions about Demidav Ltd

What Type of Services does Demidav Ltd offer?

Demidav Ltd offers Home Care.

How many Carers does Demidav Ltd employ?

Demidav Ltd employs 28 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Demidav Ltd to verify any information. View our terms and conditions. Demidav Ltd has an Enhanced Service – more info.