Demidav Ltd

7 Westleigh, Scirocco Close, Northampton NN3 6BW
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9.1 43 Reviews
  • Demidav Ltd, Northampton
Demidav is a registered domiciliary care company. Their activities are regulated by the Care Quality Commission (CQC).

They provide effective and exceptional home care for adults and elderly with physical and mental needs, such as dementia, Alzheimer's, depression etc.

They have trained, caring and committed carers with lots of experience to assist in managing your daily routine. Demidav provides a full range of services such as bathing, washing, showering, cooking, medication administration, shopping, cleaning, companionship, 24 hours care, Live in care and end of life.

Demidav is available 24 hours, seven days a week. Whatever your needs are, you can trust Demidav with your care.

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Care Provided by Demidav Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Demidav Ltd
  • Person in charge
  • Oluwatoyin Ibitomisin (Manager)

Funding & Fees Guide for Demidav Ltd

  • Prices

  • We charge £23 per hour Monday-Sunday

  • Please note that we charge extra for Bank holidays and Christmas

Demidav Ltd Reviews (43)

Total of 43, showing 21-40
9.1

Demidav Ltd has a Review Score of 9.1 (9.126) out of 10, based on 9 reviews in the last 2 years. Over all time Demidav Ltd has 43 reviews.

Overall Experience

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  • 1

Date Published

43
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34

Review from A C (Client) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff we have had contact with from Demidav have been extremely kind, caring and helpful not only to myself but to my wife also.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your kind words. We sincerely appreciate your feedback.


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Review from Doreen H (Wife of Client) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care given to my husband by visiting carers, who come regularly and are very helpful and kind to both me and my husband. They do a very good job. Well done.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

We are grateful for your feedback. Thanks again for your support.


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Review from George M (Client) assisted by family/friend published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The company has been looking after me for five months. The carers and all the staff are excellent. It would be very difficult without them looking after me.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to share your experience on this platform. Your kind words mean alot to us.


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Review from Joanne L (Daughter of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and professional, understanding that sometimes the person they are caring for can be a bit awkward or unapproachable depending on how they are feeling on the day, nothing is too much trouble.
I genuinely don’t know how we would cope without the care and the support they give.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to review our service! We love to know that our clients and their family are happy with the care and support that we provide.


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Review from Kevin C (Son of Client) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I'm out or not available I know the carers will do whatever needs to be done and leave my mum comfortable until I get back. They also talk with my mum even if they are not getting much in response.

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Review from Maria K (Daughter of Client) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Demidav carers looked after my mum for her last four weeks before she passed away. The staff always treated her with respect, maintained her dignity and kept her comfortable. They had a very good understanding of palliative care needs. They were extremely considerate of our needs as a family as well
and showed concern and compassion to us.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your kind words. We really appreciate you taking the time to leave us such a wonderful review. Your feedback means a lot to us. Thanks again, and all the best for the future.


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Review from Maisie B (Client) assisted by family/friend published on 8 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are kind, I have no problems with them.

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Review from Joan W (Client) published on 8 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with all.

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Review from Rebecca P (Client) published on 13 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to say how wonderful this care agency is, all carers are kind, professional and hardworking. Having these carers has made a massive difference to my life. They all treat me with respect and go above and beyond.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for leaving us such a great review. We are glad our carers are meeting your expectations. Thank you so much for choosing Demidav.


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Review from Cheryl B (Daughter of Client) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Demidav provided care for my father only for a short time until his death. They always treated my father with respect and compassion. I cannot fault the service they provided, with the team working hard to ensure he was comfortable and had everything he needed, encouraging him to eat and drink, which
cannot be said of other care agencies initially involved in my fathers care.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your feedback. We're glad that you were happy with the support we provided for your dad. Wishing you all the best for the future.


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Review from W W (Wife of Client) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband looked forward to having a bath and being creamed by this company and they always cheered him up.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to leave your feedback about our services. It means a lot to us.


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Review from Diana S (Wife of Client) published on 20 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly recommend Demidav Ltd to anyone requiring first-class care for a member of their family. The Demidav Ltd representatives cared for my husband for four months until he sadly died. Their care was professional, knowledgeable and so caring and cheerful ensuring he had the best possible treatment.
During his last few months, my husband was treated with the utmost care and consideration as well as offering support to myself. If you are looking for care and support for a loved one this is definitely the company I recommend you use.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to share this great review of our services. It was a pleasure meeting you and your wonderful family and we sincerely appreciate your support. Wishing you all the best for the future.


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Review from Peta F (Client) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Demidav has provided my father the care that has allowed me to relax, knowing my father is safe and well looked after. I enlisted the help of Demidav when my father required care before he could return home after an extended time in the hospital. Demidav was fantastic from the beginning, contacting
me to offer help with numbers and contacts for the different things I had to arrange. The manager is warm and caring while most importantly being proactive, sensible, and pragmatic. They arranged consistent care for my father that has been a godsend, especially since I do not live locally. My father's health improved significantly from having the consistent care from his primary carer, and they have adapted to any new health care needs as they have arisen and have treated my father with care and respect. I am kept up to date with how he is doing and any concerns/needs are raised to me, often with help to deal with it. I am truly grateful for all their care and dedication.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for taking the time to leave us such a wonderful review. We appreciate your kind words and positive feedback, it means a lot to us.


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Review from Trevor H (Son of Client) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather was a frail 95-year-old who came out of the hospital in early summer and required help with his washing and house cleaning. Demidav Ltd provided these services and he soon struck up a bond with his carer who was very attentive and likeable. Unfortunately, after a few weeks, his health
began to deteriorate again and it was a concern of the carer that led to him being readmitted into the hospital and sadly after 11 days he passed away at the end of July. During his time in the hospital, Demidav Ltd enquired after his health every day. I cannot praise the care he received at home highly enough, the friendship he received. Each morning when I telephoned him he would tell me he was waiting for his mate to arrive.
I found Demidav Ltd. a delight to deal with and I would without hesitation recommend their services to those in need of care.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much for your kind words. We really appreciate you taking the time to leave us such a great review. One of the core ethoses of our organisation is excellent customer satisfaction, and it was a privilege to have known your stepfather, he was such a wonderful person. On behalf of Demidav Ltd, please accept our heartfelt condolence


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Review from D R (Daughter of Client) published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really pleased with the carers from Demidav. They are caring and supportive and professional. They are punctual and communication is good. They always go above and beyond what is required and look after my mum in a respectful way. Any concerns they have about her health they follow up with us
and other professionals. Fantastic service, lovely carers.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you so much, for taking the time to leave a review for us. I'm glad that you are happy with our service. We really appreciate your support and many thanks again for the feedback.


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Review from Ann (Daughter of Client) published on 10 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service with thoughtful and sensitive care. Carer is very responsive to Mum’s needs, really good at communicating with family as and when needed and has been particularly supportive and flexible during the coronavirus lockdown. Would warmly recommend them.

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Review from Nigel F (Son of Client) published on 25 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had terminal cancer and the care provided by Demidav was absolutely first class. They were very professional and commenced care very quickly which eventually became 24/7. They were 100% reliable and punctual and kept my sister and I fully updated about everything. We and our mother were so
appreciative and I cannot recommend this company highly enough. The compassion they showed went above and beyond and the care my mother received was second to none.

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Review from Linda L (Daughter of Client) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Demidav provided excellent care when our dearly beloved Mum needed 24hr palliative care at home.
Mum soon struck a bond with all the carers. When coming into the house they showed respect (Mum was very house proud), they were friendly, professional, caring and gave that personal touch
to Mum's needs. As a family, we felt comforted that Mums care was being met to a high standard. They kept in constant touch, giving us daily updates via text /telephone on Mum's health and well being.
Sadly Mum passed away a week ago peacefully at home. On behalf of the family, we would like to thank the team for their above and beyond devoted care to Mum and look forward to continuing services with Demidav for my disabled stepfather.

Reply from Folashade Ibitomisin, Registered Manager at Demidav Ltd

Thank you, Linda, for sharing your experience. I'm so blown away by your feedback. Thank you so much for the opportunity you gave us to care for your mum and I'm so happy the team exceeded your expectations. We truly appreciate your support and promise to continue to provide your stepfather with excellent care.


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Review from Jacqueline C (Daughter of Client) published on 9 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Demidav Ltd have been caring for Mum three times a day for two-and-a-half months now and I can’t speak highly enough of them. The team that look after Mum are respectful of being in someone else’s house (they have access to a key safe and let themselves in but still always knock first and then call
out to let my mum know it’s them), cheerful and friendly, and demonstrate genuine caring in all aspects of their interactions with Mum, myself and other family members. Reliable and punctual, the team’s care extends to Mum’s physical environment which they always leave clean and tidy. The team are concerned to make Mum’s life as good as possible – they’re made various recommendations that have improved Mum’s daily life - and she is visibly blossoming under their care. I’ve had experience of a number of care agencies over the past 8 years, with both Dad and now Mum needing support and Demidav Ltd stand head and shoulders above all the others. I have no hesitation in recommending them.

Reply from Folashade Ibitomisin at Demidav Ltd

Thank you so much for taking the time to leave us such an amazing review. We are incredibly grateful for your kind words and recommendations. Our goal is to 100% client's satisfaction, and we're happy to hear that so far you are satisfied with the care that is being provided for Mum. Thank you again for the feedback.


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Review from Richard V (Son of Client) published on 6 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Demidav looked after my frail 92-year-old dementia-suffering father for just a month. I needed help getting him washed, dressed and breakfasted one morning a week. They were very professional, commenced the care very quickly and were reliable and punctual. My father and I had no complaints at all. I
had to end the contract abruptly after about a month simply because my father deteriorated after a bout of pneumonia in hospital and he needed to go into a care home as I could not meet his care needs anymore.

Reply from Folashade Ibitomisin at Demidav Ltd

Thank you so much for your kind words. We truly appreciate you taking the time to leave a review and we wish your father the very best in his new environment. Thanks again for visiting this morning to drop the PPE box, that was so kind of you.


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Current Review Score: 9.1 (9.126)

Overview of Review Score

The Review Score of 9.1 (9.126) out of 10 for Demidav Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.326 for Demidav Ltd is calculated as follows: ( (34 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 46 Ratings = 4.326

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Demidav Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (1)

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Jones Ibitomisin

Job Title: Operations Manager

Joined: 2019

Jones is one of our managers with loads of experience in care. He works hand in hand with other managers to ensure the smooth running of the service. Jones is registered with the Care Quality Commission as Demidav Nominated Individual


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Demidav Ltd to verify any information. View our terms and conditions. Demidav Ltd has an Enhanced Service – more info.