Verity Healthcare - Milton Keynes

Gloucester House, 399 Silbury Boulevard, Milton Keynes MK9 2AH
Submit a Review
9.1 7 Reviews
  • Verity Healthcare - Milton Keynes, Milton Keynes
Verity Healthcare - Milton Keynes is a provider of high-quality home care services in the Milton Keynes area.

Person-centred care is designed around the unique care needs of the individual.

Staff are selected that are kind and compassionate and that come from a strong care background.

Candidates are carefully vetted before they are selected and are subject to CRB and full reference checks.

Care Provided by Verity Healthcare - Milton Keynes

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Barbara Ofori-Kyereh (Director)

Funding & Fees Guide for Verity Healthcare - Milton Keynes

  • Prices
  • Fees start from £16.94. Please call for personalised fees.


  • Fees can be tailored to needs.


Verity Healthcare - Milton Keynes Reviews (7)

9.1

Verity Healthcare - Milton Keynes has a Review Score of 9.1 (9.129) out of 10, based on 6 reviews in the last 2 years. Over all time Verity Healthcare - Milton Keynes has 7 reviews.

Overall Experience

  • 4
  • 3
  • 0
  • 0
  • 0

Date Published

7
4
4
6
1
Overall Experience  Overall Experience 4.0 out of 5

Carers communicate if there are delays or issues when my child is in their care
He is happy in their company
Routine is key, they keep to schedule
The agency tries to stick to the same carer, which makes managing the child's requirements

Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Milton Keynes

Thank you for your feedback! We're glad to hear that the carers keep you informed and maintain a consistent routine, which is so important for your child's well-being. It's wonderful to know that your child is happy in their care and that the agency's efforts to maintain continuity with the same carer have been helpful in managing his needs. Your trust and satisfaction are very important to us, and we're here to continue supporting you and your family!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The care provider is punctual, calm, on task, friendly and hard working lady.
She understands the mood changes of my son who has autism,she understands his needs and she keeps an eye on him responsibly.

Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Milton Keynes

Thank you for your kind words! We're so glad to hear that the care provider is meeting your son's needs with such care and attention. It's great to know she's making a positive difference. We truly appreciate your trust in us! Thank you for choosing Verity Healthcare!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I'm so happy with the service of Verity health carers Agency. Carers are amazing & they are doing there job very well. Im very satisfied ( five stars *****)
Area managers are also give us great service. Excellent service

Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Milton Keynes

Thank you so much for your wonderful feedback! Were thrilled to hear that youre so happy with the service provided by Verity Health Care. Our carers work hard to ensure the best care and support, and its great to know that youre satisfied with their efforts. We're also glad to hear that the area managers have been providing excellent service. Your five-star review truly means a lot to us! Thank you for trusting us with the care of your loved one, and were always here if you need anything.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Hi I am really happy with your service which helped me a lot with most of the things like I can go out alone and leave my son with carer at my home and I fully trust her because she is behaving really good with me and my son the carer is really good person and helpful with my son You all have been really
friendly with me thanks.

Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Milton Keynes

Thank you so much for your kind words! We're incredibly happy to hear that our services have made such a positive impact in your life. It's wonderful to know that you feel confident and comfortable leaving your son with the carer, and that they have been such a great help. At Verity Health Care, we strive to create a trusting and supportive environment for both you and your loved ones, and we're thrilled that we've been able to meet your needs. Your satisfaction means the world to us, and we're always here to help whenever you need us. Thank you for choosing Verity Health Care!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Verity Healthcare carers are outstanding. They are passionate and truly caring. They had time for my mum. Their reassurances helped my mum to engage with the care and truly put my mind at rest. Although, I find it difficult to trust new people but on the first visit, I knew the carer was genuinely caring.
She genuinely wanted to know my mum and how she wanted her care delivered. She always went the extra to support my mum and me and to signpost us to other services. On my mum's birthday, we brought in beautiful flowers and lots of gifts to cheer my mum. To the carer, you're a star! Verity management hold on to this lady because she is an invaluable asset to your company and to the care industry.

Reply from Dr Barbara Ofori-Kyereh, Director at Verity Healthcare - Milton Keynes

Thank you, Angela. It's pleasing and heartwarming to know that Verity Healthcare carers were outstanding and met your parent's needs. Staff indicates they enjoyed working with you too and say that "Angela is a blessed soul". Thank you for being such a wonderful person.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The carer that looked after my dad was very helpful, kind, professional and always wore a smile.
Really knew what my dad needed and wanted. Always made very good use of her time and nothing was a problem.

Reply from Barbara Esther, Director at Verity Healthcare - Milton Keynes

Elaine, thank you for your feedback. We're pleased to know that your dad was highly complimentary of Verity Healthcare and its staff.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The carer supports my mum very well. She is an outstanding lady who truly cares. She has become part of our family and provides insightful advice to support my mum's condition. She has received support from Verity Healthcare management, to train in massaging and so she is able to massage my mum perfectly.
The massages help to alleviate my mum's pain and so she is able to sleep. The carer supports my mum to take measured risks to walk into her garden and enjoy her hobby and at the same time to exercise herself, especially her legs. Verity Healthcare Management is brilliant, especially one member of staff in particular. I can call her anytime and she would be there to listen and act on my requests for further help. This is a company that truly cares. I will happily recommend Verity Healthcare to many people and will continue to do so. A big thank you and well done to two staff members in particular.

Reply from Dr Barbara Ofori-Kyereh, Registered Manager/Director at Verity Healthcare - Milton Keynes

Thanks for such a positive review. Staff will be greatly encouraged. It is our goal and expectation that as a company we go far and beyond to provide outstanding services to all people who receive support from us. Your continuous feedback is valued and this enables us to improve continually. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.1 (9.129)

Overview of Review Score

The Review Score of 9.1 (9.129) out of 10 for Verity Healthcare - Milton Keynes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.529 for Verity Healthcare - Milton Keynes is calculated as follows: ( (21 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 34 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Verity Healthcare - Milton Keynes is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (1)

Barbara

Barbara Ofori-Kyereh

Job Title: Registered Manager

Joined: 2012

Dr. Barbara worked on several USAID-sponsored projects supporting vulnerable women and young people and later worked in many SEND and mainstream schools in inner London. She has always been passionate about the health and well-being of people including young people and children. She is very passionate about enhancing and extending the livelihood of people by offering therapeutic and lifestyle services that improve the medical, emotional, psychological, spiritual, and physical well-being of people. That’s why in 2015, she left my position as a Deputy Headteacher of a Girl’s Secondary School in London, to help Verity Healthcare to provide exceptional services that meet the needs of people. Championing the course of the vulnerable has been her passion, hence pursuing the goal of Verity Healthcare.


Frequently Asked Questions about Verity Healthcare - Milton Keynes

What Type of Services does Verity Healthcare - Milton Keynes offer?

Verity Healthcare - Milton Keynes offers Home Care.

How many Carers does Verity Healthcare - Milton Keynes employ?

Verity Healthcare - Milton Keynes employs 29 carers.