Comfort Call Stockton

Tower House, Thornaby Place, Thornaby, Stockton-on-Tees TS17 6SF
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1 Review
  • Comfort Call Stockton, Stockton-on-Tees
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Care Provided by Comfort Call Stockton

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Claire Darby (Manager)
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Comfort Call Stockton Reviews (1)

Over all time Comfort Call Stockton has 1 review.

Overall Experience

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Date Published

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Review from Jim F (Husband of Client) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This company provided care for my wife who has Alzheimer's. In my opinion, the carers provided did not have adequate training in the needs of Alzheimer's sufferers. They eventually said, in January 21, after visiting and providing basic care on a morning 9am and evening 6pm since March 2020, that they
felt uncomfortable providing care for my wife. Strange how nothing had changed, I was always at home, never seen any discomfort. Personally, I think they did not have the training or experience to relate to the client.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Comfort Call Stockton

What Type of Services does Comfort Call Stockton offer?

Comfort Call Stockton offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Comfort Call Stockton to verify any information. View our terms and conditions. Comfort Call Stockton has a Basic Service – more info.