Savannah Home Care - London

29 Orchard Road, Belvedere DA17 5BP
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9.4 6 Reviews
  • Savannah Home Care - London, Belvedere
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Care Provided by Savannah Home Care - London

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Domestic Services / Home Help
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Savannah Home Care Services Ltd
  • Person in charge
  • Chipameso Muvirimi (Registered Manager)

Funding & Fees Guide for Savannah Home Care - London

  • Prices

  • Personal Care    30min £14.30
    45mins £16.25
    1 hr £22.80
       
    Overnight Care      Sleep in from £100
    Working night from £180
    Complex care packages
       1hr £18.65 - £23.80   (day)
    £19 -£24 (night)
    Live in single    £1100.00 per week   
    Live in couple   £1450.00 per week   
    Cleaning    £17 per hour
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Savannah Home Care - London Reviews (6)

9.4

Savannah Home Care - London has a Review Score of 9.4 (9.385) out of 10, based on 5 reviews in the last 2 years. Over all time Savannah Home Care - London has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
0
3
5
1

Review from M B (Brother of Client) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

10/10 for everything they do.
Very pleased with the care received.
Staff are always very kind and considerate.
Staff care goes above and beyond.
The staff are trustworthy and we are extremely pleased with the service provided.

Reply from Chipameso Muvirimi, manager at Savannah Home Care - London

Thank you so much for your kindness and review.


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Value for Money

Review from Jon C (Husband of Client) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was dying of lung cancer and had stopped chemotherapy and wanted to stay at home to pass in her own home.
The carers came in each morning to look after my wife, to shower her, help her wash and also to make her bed together with some other chores.
Both carers were kind and patient with my
wife, looking after her gently as she became more difficult.
She finally passed away and is at peace.
The carer came that morning of her death and changed our bed enabling me to sleep in a freshly made bed. They were so very kind.

Reply from Chipameso Muvirimi, manager at Savannah Home Care - London

Thank you for your kind words. You were ever so kind to our staff.


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Management

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Value for Money

Review from M P (Client) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend these carers they all are so kind and cheerful and very helpful they always did an excellent job the management are all very helpful and always there to help you with anything you need.

Reply from Chipameso Muvirimi, manager at Savannah Home Care - London

Thank you so much for your fantastic review. We are happy to hear that you had an amazing experience and found our staff cheerful and helpful. Your kind words mean a lot to us.


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Review from P W (Nephew of Client) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well done to the team of caregivers; they show good tolerance, always trying to improve my uncle's mobility issues with exercise. They are very trustworthy and always try their best to turn up at the same time, four times a day, seven days a week.

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Review from S W (Niece of Client) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the next of kind to my uncle, who wished to return home after three months in the hospital for end-of-life care.
We are fortunate as the care team supplied by Savannah is both extremely caring and very supportive not only to my uncle but o us as a family.

Reply from Chipameso Muvirimi, Manager at Savannah Home Care - London

Thank you for your feedback; we strive to continue providing the highest quality care to all our clients at any stage in their lives.


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Treated with Dignity

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Review from Elizabeth W (Aunt of Client) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A very good company with professional staff who looked after my nephew very well.
I would recommend anyone who needs care to use this organisation.
My nephew was well looked after and cared for.
All staff were compassionate.
My nephew was looked after in his comfort zone.

Reply from Chipameso Muvirimi, Manager at Savannah Home Care - London

Thank you, Elizabeth. We appreciate your feedback and strive to keep our standards higher than most competitors in the industry.


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Current Review Score: 9.4 (9.385)

Overview of Review Score

The Review Score of 9.4 (9.385) out of 10 for Savannah Home Care - London is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Savannah Home Care - London is calculated as follows: ( (23 Excellents x 5) + (3 Goods x 4) ) ÷ 26 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Savannah Home Care - London is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Savannah Home Care - London

What Type of Services does Savannah Home Care - London offer?

Savannah Home Care - London offers Home Care.

How many Carers does Savannah Home Care - London employ?

Savannah Home Care - London employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Savannah Home Care - London to verify any information. View our terms and conditions. Savannah Home Care - London has a Basic Service – more info.