Premium Homecare Ltd

17 Gordon Road, Carshalton, SM5 3RG
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9.7 22 Reviews
  • Premium Homecare Ltd, Carshalton
Care can be an extremely rewarding field to work in. Unlike many other jobs, as a support worker, you are providing a valuable service not just to the people you are caring for, but also to their friends, families and society as a whole.

A support worker can make a difference to a person's quality of life, their mood and their overall health and well-being by being on the front-line of care delivery, helping individuals to overcome the everyday difficulties they face.

Premium Homecare will offer a very competitive pay package, flexible working hours and paid holidays.
Premium Homecare will give their staff all the support needed so that they can do their job can be to the fullest.
Premium Homecare will not only provide up to date training but also allow and encourage further progression.

Premium Homecare staff are very approachable, friendly and willing to lend an ear and hand with any issues.

Be the best you can be, become a support worker for Premium Homecare.

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Care Provided by Premium Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Premium Homecare Ltd
  • Person in charge
  • Zoe Hughes (Area Manager)

Funding & Fees Guide for Premium Homecare Ltd

  • Prices

  • From £22.00 per hour

Premium Homecare Ltd Reviews (22)

Total of 22, showing 21-22
9.7

Premium Homecare Ltd has a Review Score of 9.7 (9.697) out of 10, based on 11 reviews in the last 2 years. Over all time Premium Homecare Ltd has 22 reviews.

Overall Experience

  • 18
  • 4
  • 0
  • 0
  • 0

Date Published

22
0
2
11
11

Review from A P (Son of Client) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Premium Homecare to look after my father ad he is needing more help lately. Premium Homecare are always polite and helpful and take good care of my father. Also, any questions management are always very helpful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J W (Nephew of Client) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been given the support he needs by Premium Homecare Ltd which will help him gain independent lively hood. They had kept the fundamental home and health care standard which really tailored to meet my uncle's needs, they have kept him away from harm, neglect and abuse. He has been treated
with dignity and respect at all times. We as a family do appreciate the service my uncle is getting from Premium Homecare Ltd.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Premium Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.697 for Premium Homecare Ltd is calculated as follows: ( (49 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 66 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Premium Homecare Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Hawa Mustapha

Job Title: Registered Manager

Joined: 2019

I have been in health and social care sector for the past 15yrs
Started from Carer to field care supervision, coordinator, Payroll assistant, deputy care manager, manager and registered manager.
Qualifications:
Diploma in Business Studies, Level 3 & 5 in Health and social carer and degree in Business and healthcare management.


Registered manager for Premium Homecare Ltd.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premium Homecare Ltd to verify any information. View our terms and conditions. Premium Homecare Ltd has an Enhanced Service – more info.