Wyville Home Care Services Ltd

3 Oswin Road, Unit 1, Leicester LE3 1HR
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Top 20 award
9.7 30 Reviews
  • Wyville Home Care Services Ltd, Leicester
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Care Provided by Wyville Home Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Wyville Home Care Services Ltd
  • Person in charge
  • Jaineel Patel (Registered Manager)

Funding & Fees Guide for Wyville Home Care Services Ltd

  • Prices

  • £26.00 per hour Monday to Friday

  • Enhanced rates for less than hour and weekend
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Wyville Home Care Services Ltd Reviews (30)

Total of 30, showing 1-20
9.7

Wyville Home Care Services Ltd has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time Wyville Home Care Services Ltd has 30 reviews.

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Review from S D (Son of Client) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad received care from this agency, they are excellent.

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Review from Nicola D (Daughter of Client) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has had carers from Wyville going in since May this year and the girls are absolutely brilliant with her. Myself and my brother have no worries knowing that she's being looked after so well by Wyville Home Care. And we're kept in the loop every day. Can't thank you all enough.

Reply from Kaushal Patel, Supervisor at Wyville Home Care Services Ltd

Thank you for placing trust in us. We're glad you had a positive experience. Thanks for the great review! Your feedback means a lot to us. We'll continue to strive for excellence.


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Review from Cynthiya O (Daughter of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was receiving care from Wyville Home Care. They got an excellent team in place. The communication between the team and with the service user's family is superb. I can strongly recommend Wyville to my friends and family.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

We're delighted to know that your mom has found comfort with her caregivers. Our goal is always to provide support and we're committed to arranging extra visits whenever we can.


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Review from J G (Daughter of Client) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Wyville Home Care have enabled my mother to remain in her own home after a prolonged stay in hospital. They are very professional and caring and my mother is happy and settled. They are very accommodating when extra visits are required over holiday periods and I feel confident of leaving
my mother in safe hands. Thank you to Wyville Care for all your care.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

We are happy to hear that mum has settled with her caregivers, we always aim to assist with extra visits where possible.


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Review from Jacqui W (Daughter of Client) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's like having an extended family looking after my mum. They're so lovely and caring, and they give mum great support. They flag up any concerns and keep me in the loop. I know my mum is safe and happy with the Wyville Team. Thank you for being so amazing.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you so much for your kind words, our caregivers enjoy caring for your mum. We are pleased to hear that you feel supported too.


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Review from Maria L (Client) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely second-to-none care given to my mum over the past 18 months. In the last 2 weeks of her life, the ladies couldn’t have shown more compassion, they treated her as if she were their own, and they enabled us to keep her at home where she wished to be.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you so much for your lovely review, your mum was such a kind lady who always made us smile, it was our pleasure to provide care for her.


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Review from V F (Daughter of Client) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been really pleased with the quality of care my mum has received during the year. We started in August 2022. We have found the company to be flexible re timings and dates. We have found the carers to be kind compassionate and caring. My mum is very happy and much more secure.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you for your lovely review, we are pleased to hear that you and your mum are very happy.


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Review from Sue B (Daughter of Client) published on 25 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that was provided for my dad was excellent. It changed both my parent's life. When we had an emergency with mum going into hospital, the care team came over and stayed with dad overnight without hesitation. We will forever be grateful for the care that they provided in making dad's last few
weeks comfortable.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you for these lovely comments, we are so proud of our caregivers they go and beyond. We are pleased that we could assist with dads changing needs.


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Review from Katie B (Daughter of Client) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been incredibly impressed with the high standard of care my mum receives. Right from the start, I have felt relieved that there is someone popping in to make sure things are ok, providing personal care and sitting service. The manager and her team are on hand to answer any queries, and they listen
carefully to any concerns and worries with great understanding. This I have found very reassuring. My mum says that the staff are always kind, polite, friendly, caring and happy. My dad enjoys their visits too, and they always have time for a friendly chat. My dad feels able to go out, leaving mum in good hands that he can trust. Thank you for the care and support you are providing; you are an amazing team!

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you for your kind review, we are so pleased both mum and dad are enjoying their care visits and dad is having a little time for himself.


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Review from Michelle T (Daughter of Client) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent. They always listen and act upon any requirements. Wyville is supportive both physically with my mum and also with practical and emotional support for the family. We have had them for two years and wouldn't use anyone else.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you for your lovely review, we will pass your kind comments to our team of caregivers


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Review from Christine F (Daughter of Client) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wyville Home Care Services has been looking after Mum for a year now. It is such a comfort to know that not only is the care given of an extremely high standard but the carers are kind, friendly and nothing is too much trouble. They treat Mum with great respect and inform us immediately if they have
any concerns about her.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Many thanks for your lovely review, we will pass this onto our wonderful caregivers and office team.


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Review from Alison F (Daughter of Client) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father required assistance with washing, dressing and showers following a fall. Wyville Homecare was appointed to provide a 45-minute morning visit by the council and we could not have been happier. From the first contact regarding arrangements to the process of winding things up when the visits
were no longer needed, everyone has been entirely friendly and helpful. The carers themselves have been lovely and always respectful. One of the things we particularly appreciated was the attitude of encouraging Dad to do as much for himself as he could. This encouragement, with support when needed, enabled him to safely regain his confidence and independence. We are very grateful to all and will certainly put Wyville Home Care at the top of our list should we require similar services in the future.

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Review from Ken P (Son of Client) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was helped to stay in her own house by the amazing team from Wyville Home Care. They are so caring and showed genuine affection, regard and respect to my 100-year-old mother. I couldn’t have wished for better, more caring and professional help.
I would recommend Wyville Home Care unreservedly.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you for your lovely comments, it was a pleasure to care for your mum. We will pass on your comments to our caregivers.


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Review from Linda G (Niece of Client) published on 11 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wyville Home Care has been involved in our aunt's care for about five weeks and we have been very impressed so far. The manager and staff are all extremely caring and friendly and have quickly familiarised themselves with our aunt's needs. They are very reliable and the manager has been particularly
proactive in alerting us to any issues concerning our relative. Communication is always excellent, including via the app used to provide detailed visit notes. Most importantly, all staff make time for a chat as well as attending to her care needs, with the result that our aunt now really looks forward to each visit and her daily chats. We particularly appreciate the personal touch and the fact that our aunt is visited by a very small group of caregivers, who have quickly got to know and understand her. We would definitely recommend Wyville Home to other families looking for care in the home.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Many thanks for your lovely words, our care team also looks forward to visiting your Aunt and building relationships.


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Review from Sue D (Daughter of Client) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team provided care for my mum for approximately 18 months. During this time they were efficient, reliable, great communicators but most importantly, so caring and kind. My Mum looked forward to them coming and always spoke so highly of all the carers. Thank you for the wonderful
care you all provided.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you for this lovely review, we all looked forward to going to see your mum, your mum was an amazing lady, always smiling.


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Review from Stephanie H (Daughter of Client) published on 20 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care manager very supportive, always ready to advise. Very reassuring to know the care is there for my Dad. Very friendly carers and supportive. My dad was against having carers at all, but now he loves it.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you Stephanie for your kind words, we are so pleased your dad looks forward to our caregivers going to see him.


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Review from Peter F (Husband of Client) published on 9 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I both found your staff to be extremely professional and courteous and friendly at all times. We would not hesitate to use your company if we needed care services in the future. Your staff was more than happy to help with any little jobs and always asked if there was anything else they could
do for her, they would always make time to have a chat with my wife which helped lift my wife's spirits up if she was feeling a little down. We would 100% recommend your company to anyone who needs care service. Would you please pass on our sincere thanks to your staff on our behalf, we wish your company and staff all the best for the future. Many thanks to you all.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you, Peter, for your kind words, our caregivers looked forward to visiting your wife, we are so pleased she has gained her independence. Of course, we will pass on your thanks to all of the team.
Take care both.


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Review from Sheila W (Sister of Client) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown by Wyville Home Care Services Ltd to my sister have been wonderful. The manager is very knowledgeable and hands-on in her approach to caring for my sister, and nothing has been too much trouble. Great manager and a great team of people.
Would certainly recommend them.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Many thanks for your kind words. We will share this with our team of caregivers.


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Review from Val B (Client) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were all nice and friendly, they did a very good job. They are very nice people. They were always on time and were very helpful with feeding, washing and cleaning. I would go back as they treated me very well.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you for taking the time to write such a kind review. It was a pleasure to provide support to you. We will pass on your kind words to our caregivers.


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Review from Anthony J (Friend of Client) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with this care company. Professional service from both the carers and the management, for our elderly friend. The manager is always up to date with the current situation with regards to her carers and our friend's needs and is always available to discuss matters with us. Never an issue.
I would highly recommend this company to anyone looking for a professional, caring and reliable care company for an elderly relative, friend or even themselves. We have been using this company for over three months now and cannot fault the service. Highly recommended.

Reply from Maxine Elton, Director at Wyville Home Care Services Ltd

Thank you for taking the time to write such a kind review. It is a pleasure to provide support to your friend, he is such a lovely man. We will pass on your kind words to our caregivers.


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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Wyville Home Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Wyville Home Care Services Ltd is calculated as follows: ( (42 Excellents x 5) ) ÷ 42 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Wyville Home Care Services Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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Frequently Asked Questions about Wyville Home Care Services Ltd

What Type of Services does Wyville Home Care Services Ltd offer?

Wyville Home Care Services Ltd offers Home Care.

How many Carers does Wyville Home Care Services Ltd employ?

Wyville Home Care Services Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Wyville Home Care Services Ltd to verify any information. View our terms and conditions. Wyville Home Care Services Ltd has a Basic Service – more info.