Families Care

Unit 3, Paragon House, Barnfield Road Industrial Estate, Leek ST13 5QG
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1 Review
  • Families Care, Leek
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Care Provided by Families Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Families Care
  • Person in charge
  • Paula Shepherd (Manager)

Funding & Fees Guide for Families Care

  • Prices

  • £32 per hour

  • No extra costs involved
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Families Care Reviews (1)

Over all time Families Care has 1 review.

Overall Experience

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Date Published

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Review from Janet B (Daughter of Client) published on 30 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have employed Families Care for the last 12-months to provide care for my dad who is 93 and has Alzheimer’s.
They have been excellent, both Dad and I have appreciated their kindness, thoughtfulness and reliability. High standards and professionalism were evident at all times.
Dad looked forward
to their visits, the friendly conversation and attention to his needs made both him and me feel safe.
He was always treated with kindness and dignity.
The manager is very flexible in meeting your needs which is so important as situations can change rapidly.
I highly recommend both the manager and her staff.

Reply from Paula Shepherd, Manager at Families Care

Janet - thank you so much for taking the time to write a review. I know all the staff who cared for and supported your dad always looked forward to their time with him. He is a true gentleman, and his stories were easy to listen to. We all miss him and sincerely hope he is settled and happy. Wishing you, your dad and your family very best wishes.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Families Care

What Type of Services does Families Care offer?

Families Care offers Home Care.

How many Carers does Families Care employ?

Families Care employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Families Care to verify any information. View our terms and conditions. Families Care has a Basic Service – more info.