Home's Best Ltd

Unit B2 Pittman Court, Pittman Way, Fulwood, Preston PR2 9ZG
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9.6 21 Reviews
  • Home's Best Ltd, Preston
Home's Best is a trusted home care provider offering high-quality services in Preston and Chorley, Lancashire. Their clients are at the heart of everything they do, ensuring that everyone in their care is treated with respect, dignity, and compassion.

The name Home's Best reflects their core belief—wherever possible, home is best. Being in familiar surroundings provides comfort, independence, and the ability to stay close to family, friends, and the local community.

In addition to home care services, Home’s Best operates The Home’s Best Hub, a daycare centre in Penwortham designed to support older adults, help reduce isolation, and provide families with much-needed respite. The Hub offers transport and meals, along with a welcoming environment for social activities, companionship, and personalized support.

With extensive experience in domiciliary and community care, the dedicated team at Home’s Best provides reliable, compassionate, and professional support, ensuring that individuals receive the highest standard of care.

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Care Provided by Home's Best Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Home's Best Ltd
  • Person in charge
  • Geraldine Brewis (Registered Manager )

Funding & Fees Guide for Home's Best Ltd

  • Prices

  • Home Care Fees-


    One half hour visit - £21.00


    One half hour visit double up (two carers) - £42.00


    One hour visit - £30.00


    One hour visit double up (two carers) - £60.00


    Waking Night - 9 hours - 22:00 - 07:00 -£270.00


    Bank Holidays are charged at a rate of time and a half


    Christmas Day, Boxing Day & New Years Day are charged at double time.


    Home's Best Hub (Adult Day Centre)-


    £40 – Half Day


    £70 – Full Day


    Get half a day at The Hub for the same price as an hours home help.

Home's Best Ltd Reviews (21)

Total of 21, showing 1-20
9.6

Home's Best Ltd has a Review Score of 9.6 (9.630) out of 10, based on 9 reviews in the last 2 years. Over all time Home's Best Ltd has 21 reviews.

Overall Experience

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Date Published

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Review from J L (Wife of Client) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Home's Best Ltd came into our home on 19/11/24. We have had very good care and help and lots of support to my husband, who has terminal cancer. Also, lots of support to myself for them being there. All are doing a wonderful job. Thank you all very much.

Reply from Geraldine Brewis, Registered Manager at Home's Best Ltd

Thank you so much for your kind words. It was truly a joy to care for your husband and to work alongside your wonderful family. We are grateful to have been able to provide support during this time, and we deeply appreciate your trust in us.


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Review from Paul M (Husband of Client) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A company which puts the word 'personal' into 'personal care'. Not only those who come out a number of times a day to look after my wife, but everyone else who works for the company; and that goes for the owner herself. Every promise made in our initial meeting with the owner has been kept and I know
that my wife feels she has landed on her feet with Home's Best. And if she is happy, I certainly am too, as I know she is receiving the very best level of care around. Relatively small gestures such as presents at Easter and Christmas, plus a birthday card, makes service users feel part of the family. Long may Home's Best continue to prosper. I can't recommend them enough.

Reply from Beverley Stewart, Office Manager at Home's Best Ltd

Thank you very much for such a glowing review Paul! A fantastic start to 2024. We are over the moon that you are more than satisfied with the care your wife receives from Home's Best Ltd.


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Review from Marian W (Client) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find my carers very good, very supportive and friendly. I look forward to each visit from them.

Reply from Beverley Stewart, Office Administrator at Home's Best Ltd

Thank you for your lovely review. We are so pleased to hear that you are happy with the level of service you receive from Home's Best.


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Review from M P (Daughter of Client) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with all aspects of care provided by Home's Best. My mother is looked after so well and all the carers are fantastic with her. I would recommend them to anyone without hesitation.

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Review from L M (Daughter of Client) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of Home's Best deserve high praise indeed. They first visited our home in April 2023 when I was caring alone for my disabled mother whose health was deteriorating. She is now in a nursing home but the help from Home's Best has given to us over the last few months has been invaluable.
All
the staff are professional, efficient and extremely kind. The standard of care Mum received was exemplary and we cannot thank them enough. We have no hesitation in recommending Home's Best for your care.

Reply from Beverley Stewart, Office Manager at Home's Best Ltd

Thank you for your wonderful feedback, it has been a pleasure caring for your mum. She is already very missed here by all of us but we are glad she is now settled in her new nursing home.


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Review from Gail M (Daughter of Client) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is new to Home's Best and has daily carers each evening. She has built up a fantastic relationship with all the staff and loves her visits. they are a very caring, enthusiastic, reliable and trusting team. When they have finished their tasks they spend their allotted time chatting to my Mum,
this has alleviated my Mum's symptoms and mood. She also has started to attend the hub two days a week which she loves. The staff go above and beyond my expectations. It takes the pressure off as I know she is in a happy and safe environment with a nutritious lunch, stimulating activities and transport.

Reply from Beverley Stewart, Office Administrator at Home's Best Ltd

Thank you so much for your wonderful feedback - it means so much to us that your lovely Mum is happy with all aspects of our service.


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Review from J T (Daughter of Client) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care I have received for my mother has always been good, always on time and very pleasant staff.

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Review from Paula W (Client) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been having mainly elder carers until this month when a younger lady was introduced into my team. Initially, I was worried that things might not be the same, but I was wrong! I love my team, all of them. They treat me with respect, whilst at the same time having a laugh! I have young men in my
house walking around, but the ladies always maintain my dignity! They genuinely are so caring and thoughtful. I also needed to cancel one of my calls, as I had a family event, and it was really easy to ring in to let Home's Best office know.

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Review from Debby B (Daughter of Client) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful friendly, kind staff. Efficient, experienced and compassionate.
Carers have spent time getting to know and understand Mum's needs.
The staff in the office are friendly and efficient.

Reply from Beverley Stewart, Office Administrator at Home's Best Ltd

Thank you for your kind feedback, it's very much appreciated.


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Review from M S (Friend of Client) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the level of care my friend has received from Home's Best. I have spoken with the excellent carers on many occasions relating to my friends care plan and they have always been knowledgeable, helpful and gone above and beyond. I wouldn't hesitate to recommend Home's Best to anyone
who needs a friend, family member or loved one to be cared for in their own homes.

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Review from Barbara H (Daughter of Client) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Homes Best care for my mother, I work near London and it is such a comfort to know my mother is in good hands. Any problems I am contacted straight away, excellent firm.

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Review from J W (Daughter of Client) published on 15 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The support staff have built good trusting relationships with both my Mum and Dad. Sadly my Mum passed last year, but it was a comfort to know at the time she had the best care from her carers who often when above and beyond to meet her daily needs. The same carers have continued to support my Dad not
just physically but emotionally and they have taken time to get to know the family. The support from the Home’s Best carers is invaluable they are central to keeping my Dad safe and comfortable in his own home.
My only concern is that not all the visits are being undertaken within the full allocated time slots. However when it has been necessary they have stayed longer to manage situations and emergencies.
I have and will continue to recommend Home’s Best for excellent services, the care team supporting my Dad provide him with all the care he needs.

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Review from Lynda P (Client) published on 15 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service I am getting is first class. The carers are professional, prompt and very caring people. They go the extra mile to make sure mum is well looked after. They have become friends. An excellent service.

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Review from David S (Son of Client) published on 15 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care provided to my mother. The carers go the extra mile in all that they do, are totally trustworthy and are now regarded as friends as well as carers. All the ladies have great personalities, provide excellent care and treat Mum with a high degree of dignity and compassion.
A first class service with first class staff.

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Review from M L (Client) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homes Best is aptly named they provide care, support and assist in our daily lives. The staff are caring, professional, patient, efficient and dedicated to their job. Nothing is too much trouble in the allotted given time.

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Review from Peter D (Husband of Client) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came out of hospital for palliative care with family and Homes Best providing the same people where possible.
This enabled my wife to make some form of recovery which was very unusual according to the hospice. Homes Best are continuing to keep her as healthy as possible within her limitations.
Thank you Homes Best for keeping her alive.

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Review from Anne M (Wife of Client) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very dedicated and I have peace of mind that he is being cared for in my absence, always know that staff are on time and stay for their given time. They help with feeding and converse well with my husband.

Reply from Caroline Larkin, Registered Manager at Home's Best Ltd

Thank you for the lovely comments, we are glad you are happy with the service.


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Review from I P (Client) assisted by family/friend published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When one gets to old age, friends and family are lost. Home's Best has given me care, friendship and family. Care in more than bodily needs but connection to the outside world in conversation. The carers care and help in any way they can empathetically and without judgement.
Home's Best has been set
up by the manager to be the best and it is the best.

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Review from P C (Wife of Client) published on 19 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class care in every way. Plenty of patience, never rushing to leave the house.

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Review from D L (Client) assisted by family/friend published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ever since using your service, approximately 18 months/two years, I have been very happy and pleased with the service, especially over lockdown periods. I have felt very safe and cared for.

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Current Review Score: 9.6 (9.630)

Overview of Review Score

The Review Score of 9.6 (9.630) out of 10 for Home's Best Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.830 for Home's Best Ltd is calculated as follows: ( (46 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 53 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home's Best Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

Geraldine

Geraldine Brewis

Job Title: Registered Manager

Joined: 2019

At Home's Best, we are proud to have Geraldine as our Registered Manager. With a wealth of experience and a passion for care, Geraldine has been with us since the very beginning, bringing invaluable expertise to the team. She has a strong background in learning difficulties and has worked as both a Registered Nurse and Social Worker.


Geraldine is dedicated to providing exceptional care to both our clients and staff, ensuring the highest standards of service and support. Her leadership and knowledge make her a fantastic resource.


Tahnee

Tahnee Larkin

Job Title: Care Manager

Joined: 2019

Tahnee has been integral to Home’s Best since the beginning. Starting as a Care Worker, she has shown incredible dedication and passion for the sector. While working with us, she completed her Social Work degree through an apprenticeship, and she is now a Registered Social Worker, taking on the role of Care Manager.


With a diverse background, Tahnee has worked across various care settings, including supporting children in care, individuals with learning difficulties, older adults, end-of-life care, and dementia support. She has also worked directly as a Personal Assistant for people with long-term disabilities, giving her a deep understanding of person-centred care.


Tahnee’s knowledge, experience, and commitment to high-quality care make her an invaluable member of our team. She is passionate about making a difference in people’s lives and ensuring they receive the best possible support.


Jean

Jean Hogarth

Job Title: Senior Team Domiciliary Care Supervisor

Joined: 2019

Jean is a retired Registered Nurse, she has a lot of care experience and her vast knowledge basis is an asset to her role. Jean works closely with clients, their families and our Care Manager to ensure the effective set-up of tailored care packages. Jean works as part of our senior team to line manage and supervise our teams of domiciliary care assistants, as well as being a key point of contact for our clients and their families, ensuring the delivery of high-quality home care.


Frequently Asked Questions about Home's Best Ltd

What Type of Services does Home's Best Ltd offer?

Home's Best Ltd offers Home Care.

How many Carers does Home's Best Ltd employ?

Home's Best Ltd employs 27 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home's Best Ltd to verify any information. View our terms and conditions. Home's Best Ltd has a Platinum Service – more info.