Serenity Care Solent Ltd

With over 30 years of experience in adult social care, Beverley founded Serenity Care Solent with a vision to provide compassionate, person-centred home care to adult individuals and couples in their own homes. She is passionate about providing high-quality home care that makes a real difference in the lives of our customers and their families. Beverley leads the team with an unwavering commitment to ensuring our clients receive the highest standards of care for their individual needs.

Chantelle is one of our Field Care Supervisors and has a wealth of experience in care, joining Serenity Care in 2021 and moving to an office position in 2023, Chantelle plays a vital role in ensuring the delivery of high-quality, person-centred care to clients in their own homes. She serves as a key link between the office team, care staff, and clients, regularly visiting service users to assess their needs, monitor care plans, and ensure that care is delivered safely and effectively. As one of our Field Care Supervisors, Chantelle supports and mentors carers in the field, offering guidance, conducting spot checks, and delivering training to uphold high standards. She is also responsible for carrying out risk assessments, updating care plans, collaborating with other care professionals, and responding promptly to any changes in a client’s condition or feedback from families. Her proactive approach helps maintain consistency, quality, and trust throughout the care service.

Stephen works behind the scenes on compliance, marketing and the operational side of the company, he has come from a business development background where compliance was high on the agenda.

Stephen has been working with the company since its start in 2019 and joined full-time at the end of 2021.

Jeanette has a huge amount of experience in care both in and out of the office, her current role is essential to the smooth running of the office and of our recruitment. Daily communication with potential new carers as well as general administration duties.

Marshie has been with Serenity Care since 2023, joining us from a life time career in care, she initially started as one of our care coordinators and has progressed onto become our Care & Training Supervisor, as the job title suggestions this involves training our new carers, in addition Marshie supports customer meetings and assessments and is fully involved with care plans and compliance.

Charlotte has recently joined us at Serenity Care, Charlotte has a background in child and adult care with her last position being a care coordinator, she brings a lot of care and coordinating experience and a caring, supportive and understanding of the job role that helps her play a vital role in ensuring the smooth delivery of high-quality, person-centred care to clients. They are responsible for supporting carers, scheduling care visits, and maintaining regular communication with both clients and care staff. By liaising closely with families, healthcare professionals, and other departments within Serenity Care, the Care Coordinator ensures that each client receives consistent, compassionate support. They also monitor service quality, handle any issues that arise, and help foster a culture of respect, reliability, and dignity across all aspects of care.

Jess has been with Serenity Care since 2023 as a carer and has progress into the office and become one of our Field Care Supervisors in 2024, Jess plays a vital role in ensuring the delivery of high-quality, person-centred care to clients in their own homes. They act as a key link between the office team, care staff, and clients, regularly visiting service users to assess their needs, monitor care plans, and ensure that care is being delivered safely and effectively. As Field Care Supervisor she supports and mentors carers in the field, providing guidance, spot checks, and training to maintain high standards. She is also responsible for conducting risk assessments, updating care plans, working with other care professionals and responding promptly to any changes in a client’s condition or feedback from families. Their proactive approach helps maintain consistency, quality, and trust across the care service.

Holly joined Serenity Care earlier this year (2025) with a strong back ground in care and care coordinating, Holly has brought a caring and support way of working to role and is already popular with the customers and carers.
As the one of our Care Coordinators Holly plays a key role in delivering seamless, high-quality, person-centred care to clients. They manage care visit schedules, provide essential support to carers, and maintain ongoing communication with both clients and care staff. By working closely with families, healthcare professionals, and various teams within Serenity Care, they help ensure each client receives consistent and compassionate care. In addition, they oversee service quality, address any concerns that may arise, and contribute to building a culture rooted in respect, reliability, and dignity throughout the care process.