Rainbow Care Solutions (Liverpool)

19 Tapton Way, Wavertree Business Village, Liverpool L13 1DA
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4.0 1 Review
  • Rainbow Care Solutions (Liverpool), Liverpool
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Care Provided by Rainbow Care Solutions (Liverpool)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Florence Britton (Manager)
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Rainbow Care Solutions (Liverpool) Reviews (1)

4.0

Rainbow Care Solutions (Liverpool) has a Review Score of 4.0 (4.000) out of 10, based on 1 reviews in the last 2 years. Over all time Rainbow Care Solutions (Liverpool) has 1 review.

Overall Experience

  • 0
  • 0
  • 1
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Date Published

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1
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Review from M M (Client) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I was a client of this company who I feel has let me down which has left me feeling stressed, anxious and depressed. They said that the carers were refusing to come out to me which I disagreed with as I have always been kind to them and always thanking them for their care they have given me and always
offered them a drink as I know how much they do, but the manager came out and said that he couldn't review the decision and I only found out when two social workers turned up and told me that they were removing the care, which came as such a shock to me and it upset me so much as the reason that they had given were untrue. So that has all happened in the last few weeks. I was with them for over one year and can't believe that this has happened to me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 4.0 (4.000)

Overview of Review Score

The Review Score of 4.0 (4.000) out of 10 for Rainbow Care Solutions (Liverpool) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.000 for Rainbow Care Solutions (Liverpool) is calculated as follows: ( (4 Excellents x 5) + (1 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 6 Ratings = 4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rainbow Care Solutions (Liverpool) is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Rainbow Care Solutions (Liverpool)

What Type of Services does Rainbow Care Solutions (Liverpool) offer?

Rainbow Care Solutions (Liverpool) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rainbow Care Solutions (Liverpool) to verify any information. View our terms and conditions. Rainbow Care Solutions (Liverpool) has a Basic Service – more info.