Alpha Health & Social Care Services Corby

Corby Business Centre, Eismann Way, Corby NN17 5ZB
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10 11 Reviews
  • Alpha Health & Social Care Services Corby, Corby
Alpha Health & Social Care Services has the experience and passion to provide high-quality, tailored care catering for a wide range of needs, including personal care, live-in care, complex care, learning disabilities and mental health care.

The independent healthcare provider's team is carefully vetted and receive ongoing training. The friendly and caring team is committed to enhancing the quality of life and independence of service users, respecting their wishes and dignity at all times.

To ensure the best service possible for the individual, Alpha Health & Social Care Services works closely with service users, their families and health professionals.

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Care Provided by Alpha Health & Social Care Services Corby

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Billy Kamambo (Service Manager)

Funding & Fees Guide for Alpha Health & Social Care Services Corby

  • Prices

  • From £13.50 for 30 minutes, £18.50 for 45 minutes and £23.50 for 1 hour

Alpha Health & Social Care Services Corby Reviews (11)

10

Alpha Health & Social Care Services Corby has a Review Score of 10 (9.966) out of 10, based on 10 reviews in the last 2 years. Over all time Alpha Health & Social Care Services Corby has 11 reviews.

Overall Experience

  • 10
  • 1
  • 0
  • 0
  • 0

Date Published

11
4
10
10
1

Review from D B (Daughter of Client) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall we have been very pleased with the care given to our dad. All the carers have treated Dad with kindness and dignity. If any problems arise they contact us immediately. They all go above and beyond and nothing is too much trouble. Communication between the carers and the management team with
ourselves is excellent. We as a family have become attached and fully appreciate that Dad could not be at home without Alpha.

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Treated with Dignity

Value for Money

Review from R H (Client) assisted by family/friend published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been with Alpha Health & Social Care for 15 months I am very happy with the service that I am receiving. The level of care is excellent. The company matched support staff to my needs and I am impressed by their professionalism. I enjoy the days that they cover and look forward to them coming.

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Review from Denna W (Mother of Client) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service is exceptional, I'm always kept updated and issues or questions the team responded promptly and professionally. My experience with Alpha Health and Social Care Services Corby is outstanding the care, support, carers are all so conscientious, caring and reliable and dependable. The management
is excellent, I've been so happy with the care my children received and I feel very confident that their being very well looked after.

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Treated with Dignity

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Review from Robert A (Husband of Client) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since January when my wife's care commenced, we have found Alpha Health & Social Care carers to be very respectful towards her. She has been treated with dignity and care. We can find no faults with the team or the support we have received throughout.

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Review from K D (Client) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since having to have major surgery this year, Alpha Health & Social Care Services Corby have stepped up again with such excellent care. I have 3 main care as I have Assistance logs so my care package is kept small which I find suits me so well. All my cares are professional, punctual, polite, and treat
me with dignity. I highly recommend this care Agency. Both management and domiciliary care staff.

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Review from A H (Client) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since starting with Alpha (more than 12 months ago) I have been very happy with the care I have received. Your staff are always very cheerful and efficient.

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Review from G W (Son of Client) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from each and everyone. Always so happy and cheerful. Please thank everyone on my behalf.

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Review from C J (Wife of Client) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers who have been here have been very kind, caring and professional.

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Review from H R (Daughter of Client) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with service. Mum is very happy and appreciates all the help and support. I am always kept informed of any changes or concerns. The carers are lovely and very friendly.

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Review from Fiona B (Wife of Client) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the Alpha team of carers have helped, supported, and cared for my husband who has a very complex health condition in our home with the utmost respect, kindness and dignity. An excellent team of extremely loyal, hard-working, diligent, and fully committed carers who have helped us both
through an extremely difficult time in our lives. We could not have come this far without this amazing team. We thank you from the bottom of our hearts and we know you will continue to help so many more people in the future.

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Review from Marcus M (Relative of Client) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Communication from Alpha Health staff has been prompt and easy to comprehend. Planning of care activities was explained clearly and there is evidence of the ability to continue providing high levels of care. It has been easy to get hold of managers for any queries especially as our family were comparing
services offered by a few selected care providers.
We as a family feel very reassured that our relative is now in good hands and will be happy moving forward.

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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Alpha Health & Social Care Services Corby is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Alpha Health & Social Care Services Corby is calculated as follows: ( (57 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alpha Health & Social Care Services Corby is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Alpha Health & Social Care Services Corby

What Type of Services does Alpha Health & Social Care Services Corby offer?

Alpha Health & Social Care Services Corby offers Home Care.

How many Carers does Alpha Health & Social Care Services Corby employ?

Alpha Health & Social Care Services Corby employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alpha Health & Social Care Services Corby to verify any information. View our terms and conditions. Alpha Health & Social Care Services Corby has an Enhanced Service – more info.