Spectrum Home Care

14 Eastbury Park, Winnersh, Wokingham RG41 5TL
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9.9 12 Reviews
  • Spectrum Home Care, Wokingham
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Care Provided by Spectrum Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Spectrum Group Services Ltd
  • Person in charge
  • Satpal Singh (Manager)

Funding & Fees Guide for Spectrum Home Care

  • Prices

  • "Spectrum Home Care is committed to affordability and quality in care. Our fee structure is designed to accommodate a range of services, from hourly visits to extended care sessions. For a personalised quote or more information, we invite you to contact us directly. We can also provide a comprehensive pricing document upon request."
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Spectrum Home Care Reviews (12)

9.9

Spectrum Home Care has a Review Score of 9.9 (9.923) out of 10, based on 11 reviews in the last 2 years. Over all time Spectrum Home Care has 12 reviews.

Overall Experience

  • 11
  • 1
  • 0
  • 0
  • 0

Date Published

12
7
8
11
1

Review from Graham E (Partner of Client) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Have used spectrum for my partner for over 2 years. The carers always show respect, kindness and consideration towards her. Times and service is very good. We are both happy with spectrum and look forward to their continuing good service.

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Review from Jeffrey L (Client) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always get the answers to the calls timely from the management team, carers are nice people and positive behaviour, it has been a long journey with Spectrum Home Care and it's been fantastic journey.

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Review from Antonia C (Daughter of Client) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Spectrum Home Care team were fantastic from day one. They were the only company to respond on the same day (a Sunday) to my initial email with exactly what I needed to move forward quickly with support for my mum.
They were supportive, informative, flexible and asked great questions to ensure
exactly the right care was put in place.
The manager really made me feel like my mum would be looked after like family. I can't recommend Spectrum enough.

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Review from Beccy G (Daughter of Client) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spectrum have been fantastic, providing care for my mother for over a year now - providing a regular wonderfully kind, considerate, and hard-working carer who is able to use her initiative to spot what needs doing and meet my mother's needs with care and compassion. Couldn't rate them highly enough!

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Review from A M (Wife of Client) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good and reliable.
Very caring.
Their timekeeping is good.
We feel lucky we chose Spectrum. They care for my husband who has dementia. And will shortly care for me as well.
I think we were very lucky to choose Spectrum.

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Review from Alison W (Daughter of Client) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad receives wonderful care from Spectrum. The communication between the family and the care team is excellent, we are a large family with many opinions, and they manage us well! The kindness and care shown to Dad is exceptional, they really do have his best interests at heart. Special shout out
to three carers in particular.

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Review from Christopher F (Client) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had major surgery for bowel cancer in May 2021. After discharge from hospital Spectrum visited me to assess my needs. Initially, I had Carers twice a day for an hour each time to look after my personal needs.
After a year this was reduced to two half-hour periods each day.
I found all the Carers
to be very professional, caring, and dedicated.
On two occasions the Carer recognised that I was showing Sepsis symptoms and took appropriate action to get me hospitalised. They stayed with me until the ambulance arrived.
I would recommend Spectrum as a Care Provider. I've been very pleased with the service provided.

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Review from Jenny P (Daughter of Client) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old father has been absolutely delighted with the care and kindness Spectrum has provided over the last few months. Initially, after a recommendation from a good friend, two members of staff came to assess Dad's needs and home situation, even advising on additional safety measures necessary.
After interviewing others, they instantly impressed us all with their genuine interest, attention to detail and professionalism. Dad who had previously adamantly refused all additional support now says he wishes he'd done it sooner, and he really looks forward to his helpers coming every lunchtime (for an hour and a half visit) to cook for him and have a chat. They are a wonderful team and is always very quick to answer any changes that may have to be made for hospital or family visits. Thank you Spectrum, keep up the excellent work.

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Review from Julia E (Client) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a client with Spectrum since my discharge from hospital following 4 major brain operations and a period of rehabilitation. Initially, the Manager came and did a full assessment, to get to know me and my family, my specific needs and to check out my home situation. The review was very thorough
and plenty of time was given to understand my physical and cognitive needs.


At all times, Spectrum has been willing to work to ensure that the carers I have are ones with whom I feel comfortable and who work with me to provide the care I need. I have never felt patronised or spoken down to.


The company has always worked diligently to provide a core team of workers for my calls and has been very quick to respond to any feedback I have given. With the help of Spectrum, I have made significant progress in my abilities, and at each step of the way, staff have been willing to help support me in a safe manner. I really could not ask for a better team of caregivers!


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Review from Prashant G (Son of Client) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended to Spectrum Home Care after my severely ill mother had a torrid time with my previous provider (turning up late, timing changes and frankly unresponsive and rude management) and my parents were constantly stressing about how each visit would go. The manager from spectrum came to assess
my mother's needs and provided us the reassurances that nothing would be too much trouble for his team and that his team would do whatever it takes to make my mum comfortable. True to his words, they have delivered! And are genuine 'carers'. With help from the Spectrum team, my mother is able to cook again and has started to feel useful after months of being bed-ridden. My parents have gone from constantly stressing about the future and how they will cope to trying to lead a normal life again, thanks to the superb care provided by spectrum. We are really glad to have found Spectrum and would highly recommend them.

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Review from Fin E (Client) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company is our lifeline. They are caring and respectful in all of their dealings with us. I and my partner are both clients, and we have a wide diversity of needs. We are always sent competent carers, ready to deal with our complex situation. The staff and management are open to feedback, and take
action to amend any issues. Most of all, though, our needs are paramount in this company’s practice. Management is aware that life happens and works with us to make sure our needs are met, regardless of the set schedule, when we have emergency situations. It is hard to have strangers come into one’s home, especially when they are there to help us with intimate needs. Spectrum has a family-oriented approach to our care, so there isn’t a constant rotation of different carers; we consider them part of our family.
I cannot say enough good about them. They are our lifeline.

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Review from Kevin D (Client) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care company. Always has a positive approach and attitude. All service users are treated with the utmost respect. The manager and his team are more than 100% caring. They are all lovely people, and they are always ready to go the extra mile or so. Nothing at all is too much trouble for them.
They remain friendly and professional no matter what. They take great pride in the services that they provide. And attention to detail is paramount, always. The manager has a brilliant head of knowledge and it is widespread. I have met quite a few of the team, and each and every one of them are unique, special, caring, etc. in what they do.
I have a very great deal of respect for the manager, his family and the team.
If you are not 100% happy with your present care provider. Then do the best thing that you could possibly do today, and give Spectrum Home Care a call. You will not be disappointed. They are the new Florence Nightingales. Best thing I've ever done.

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Spectrum Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Spectrum Home Care is calculated as follows: ( (60 Excellents x 5) + (5 Goods x 4) ) ÷ 65 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Spectrum Home Care is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Spectrum Home Care

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Spectrum Home Care

What Type of Services does Spectrum Home Care offer?

Spectrum Home Care offers Home Care.

How many Carers does Spectrum Home Care employ?

Spectrum Home Care employs 29 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Spectrum Home Care to verify any information. View our terms and conditions. Spectrum Home Care has a Basic Service – more info.