HadiCare

79-81 Lingfield Drive, Alwoodley, Leeds LS17 7HF
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9.4 31 Reviews
  • HadiCare, Leeds
HadiCare was established with a commitment to give the best-personalised home care possible. The kind of care anyone would want for their own family. It’s a commitment HadiCare lives every day. And why HadiCare promises to give brilliant care that’s truly best for your loved one’s unique needs.

HadiCare never treats folk as numbers on a spreadsheet, the company believes everyone deserves personalised brilliant care that allows them to live in their own home as independently as possible for as long as possible.

HadiCare is a local company, with over fifteen years of experience supporting Leeds folk. The team’s high standards and expectations of the people employed ensure brilliant care is always provided.

There is a wide range of services available, including; Personal Care, Dementia Care, Palliative Care, Live-in Care, Home Help and more.

Care Provided by HadiCare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Hadi Care Ltd
  • Person in charge
  • Rokhsana Arif (Registered Manager)

Funding & Fees Guide for HadiCare

  • Prices
  • Prices can vary. Please get in touch to discuss your needs and we'll help you find the right option for you.


Total of 31, showing 21-31
9.4

HadiCare has a Review Score of 9.4 (9.383) out of 10, based on 10 reviews in the last 2 years. Over all time HadiCare has 31 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Management looked after our needs and the carers were really nice and did an excellent job. We needed Bengali speaking carers and they provided that with no problem. I couldn't ask for a better service. Highly recommended.

Reply from Mohammed Sadique, Registered Manager at HadiCare

Thank you so much for your kind words and we are happy that we were a help to you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

From the start, the team have been outstanding. The dignity and care they showed to my stepfather were amazing, and the respect for my mum and the rest of the family at this difficult time, really showed how caring they all were.
We felt safe with them and trusted them straight away, all the carers
were highly skilled and knew what they were doing; we couldn't have asked for a better team. They made my step-dads last days so comfortable and peaceful, and we can't thank them enough.
Highly, highly recommend.

Reply from Mohammed Sadique, Registered Manager at HadiCare

Thank you very much for your kind words, Your step dad was a very lucky person to have such a loving family. Really appreciate the feedback


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Overall Experience  Overall Experience 5.0 out of 5

I’ve used services in the past, which have been good, however, Hadi Care has stood out for me; they have gone the extra mile to meet my and my wife needs. They are very considerate and are always putting service users needs first. I have been using their service for just over a month now, and wow, they
are good. I have been in difficult situations where I have put obstacles in front of them, but the manager is very polite, considerate and understanding, always willing to do what is best for us; he makes me feel like I can be open and honest with him and he does not judge. He is a great leader, and I see this in his staff; they carry his attributes, attitude and drive to do great and make people’s lives matter, most importantly, make us feel good within ourselves.
Hadi Care, I’m glad I found you, you are great, and keep up the hard work.

Reply from Mohammed Sadique, Registered Manager at HadiCare

Thank you so much for your kind words, really happy we can help you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

Mother has Alzheimer's and severe mobility issues. After some research, I came across Hadi Care and am very glad I did. It was also important to find an agency that was culturally fitting, where carers who spoke both English and Punjabi/Urdu/Hindi etc and were understanding of both South Asian and British
cultures. We have experienced the services of a few agencies and I can affirm that Hadi Care has not disappointed. The manager, who is the face of Hadi Care, is a pleasure to work with; I have found him to be, very professional, personable, a great listener and keen to implement a client-led care service. Flexibility is imperative in the homecare arena and reviewing care needs and implementing them is crucial from time to time; The manager has been competent in demonstrating this aspect of client “care need” and “implementation” and has done so effectively and swiftly. We have found the carers to be punctual, quick learning, empathetic and friendly and we would confidently recommend Hadi Care.

Reply from Mohammed Sadique, Registered Manager at HadiCare

Thank you so much for your kind words, really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

With my mother being elderly and unable to complete certain tasks, it was paramount for me to find adequate care and the key thing was to find a company with a personal touch. Having enquired with many companies I was recommended Hadi Care through a reputable source. My observations over the past months
have been nothing short of witnessing outstanding care for my mother. Having the security and comfort and knowing that my mother is being well looked after and in good hands leaves me content in knowing she is receiving the best of care. I can't speak highly enough of the staff, the resilience and integrity of them all is second to none. Having attentive staff who genuinely take time out to check on my mother and not only complete their duties but also take time out to have a conversation and catch up. Thank you to the exceptional management team. I can't recommend Hadi Care enough, thank you for all your help and support.

Reply from Mohammed Sadique, Registered Manager at HadiCare

Thank you so much for your kind feedback, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Hadi Care has provided my mother in law with exceptional care ensuring her health and safety during night care was given and was kept a priority. With consent checks during the night to make sure she was well in bed and given the correct medicine throughout the night.
The carer was also great company
for my mother in law during the evening, communicating in Punjabi so she understood clearly. This meant that she had someone to talk to whilst having her dinner on an evening and before leaving in the morning ensuring she was out of bed and well.
Contacting Hadi Care was a smooth process they offered me information and help and was understanding with the needs I needed for my mother in law, communicating with them was easy and effective and they ensure I was comfortable with the whole process. I would highly recommend them. Thank you.

Reply from Mohammed Sadique, Registered Manager at HadiCare

Thank you for your kind words, I am glad we were able to help and make the transition easy for your mother in law and the family.


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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the service this company is providing for my parents.
They are extremely co-operative and reliable.
The whole team is very helpful and always try their best to meet our needs.

Reply from Mohammed Sadique, Director at HadiCare

Thank you for your feedback, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Hadi Services has been the best form of service for my mums care, who currently suffers from vascular dementia. The whole family has been supported by this brilliant kind, caring and hard-working carers by the Hadi Services, complete peace of mind, efficient and always on time. Quick to respond to any
calls and emails. We have all been very comfortable with the carers who are a credit to themselves and the Hadi Services. Good luck and keep up the good work.

Reply from Mohammed Sadique, Director at HadiCare

Thank you for your kind words, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Hadi Healthcare are dedicated and hard work working and go out of their way to help you with your needs.
My mum who is over 90 years old says the carers are very friendly and talkative. She is very happy with them because they speak the same language as her so she can easily ask them
to help her with her needs.
I feel comfortable leaving my mum with the carers. They provide an excellent service. One of the best decisions I have made is going to Hadi Healthcare.

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Overall Experience  Overall Experience 5.0 out of 5

Right, where do I start from? I came across Hadi healthcare Services through a friend. I needed a carer for my auntie. I usually used to look for one myself and then train her to fit in the requirements for my aunty which was getting quite stressful for me so I switched from another agency to Hadi Healthcare
Services.
The best decision ever made by me and my auntie.
Can't thank the manager enough for what he has done for my auntie, he went out of his way to make sure my auntie got the carer who spoke the same language as her and was fully trained to do all the tasks my auntie needed doing.
Definitely would recommend Hadi Healthcare Services for all you out there looking for professional reliable care services for your loved ones.

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Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care provided to my 96-year-old mother by Hadi Healthcare Services. The carers have been very genuinely caring and kind and have always treated Mum with respect and dignity. They are reliable and use their initiative to get around any minor issues which may arise in
caring for a very independent lady. They are enabling Mum to achieve her aim of staying in her own home for as long as possible. The manager has been very supportive and always available to discuss Mum’s care and to monitor how things are going for her. Initial minor issues were swiftly dealt with to tailor the care to Mum’s individual needs.

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Current Review Score: 9.4 (9.383)

Overview of Review Score

The Review Score of 9.4 (9.383) out of 10 for HadiCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.483 for HadiCare is calculated as follows: ( (47 Excellents x 5) + (7 Goods x 4) + (6 Very Poors x 1) ) ÷ 60 Ratings = 4.483

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for HadiCare is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (5)

Mohammed

Mohammed Sadique

Job Title: Founder

Joined: 2017

Hello! I'm Mohammed.


I founded HadiCare many years ago with a mission to provide brilliant home care to the Leeds area.


I established HadiCare with a commitment to give the best-personalised home care possible. The kind of care I'd want for my own family. It’s a commitment that the team and I live every day, and why we promise to give brilliant care that’s truly best for your loved one’s unique needs.


Rokhsana

Rokhsana Arif

Job Title: Registered Manager

Joined: 2019

Hi, I’m Rokhsana and I’m the Registered Manager. I look after all our clients and staff to ensure we provide the best care and work environment.


I am happy to help you in any way you need. Please feel free to contact me if you have any questions about our care packages, recruitment, or anything else.


Katie

Katie Miller

Job Title: Marketing Assistant

Joined: 2023

Hi there! I’m Katie. I take care of all things marketing, social media and more! I’m here to help with anything media-related or even point you in the right direction to guarantee that Brilliant Care.


I started my marketing career in 2020, I have worked with vulnerable adults and children across West Yorkshire and love the idea of supporting people and their families.
Please feel free to get in touch for anything marketing related, or even just for a chat!
T: 07511 179186


Kiran

Kiran Shafiq

Job Title: Care Coordinator

Hi, I'm Kiran! I deal with the rota and any queries that staff and clients may have. I also take care of the recruitment side of things as well.


I am here to help with any queries that you may have and hopefully point you in the right direction.


Claire

Claire Hodgson

Job Title: Care Coordinator

Hi, I’m Claire, I audit all the call notes and medication for the clients. I also make sure that the daily calls are completed and deal with any queries that the carers may have.


I have worked at HadiCare for almost 2 years! I love my job and the team I work with.