Personalised Community Care Ltd

Vision 25, Electric Avenue, Innova Park, Enfield EN3 7GD
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8.4 9 Reviews
  • Personalised Community Care Ltd, Enfield
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Care Provided by Personalised Community Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Personalised Community Care Ltd
  • Person in charge
  • Humu Sulley-Adi (Registered Manager)

Funding & Fees Guide for Personalised Community Care Ltd

  • Prices

  • Charge per hour depends on service required but ranges from £18 pounds per hour to £30
    Live in care depends on service require but range from £1150 - £1500 per week
    Night waking night depends on what the client requires ranges from £22 - £30 per hour

  • Charges are dependent on needs of the client which is determined after the initial assessment
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Personalised Community Care Ltd Reviews (9)

8.4

Personalised Community Care Ltd has a Review Score of 8.4 (8.409) out of 10, based on 2 reviews in the last 2 years. Over all time Personalised Community Care Ltd has 9 reviews.

Overall Experience

  • 9
  • 0
  • 0
  • 0
  • 0

Date Published

9
0
2
2
7

Review from Anthony D (Client) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been very good. Often doing things beyond their remit in a helpful and nothing is too much trouble way.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E O (Wife of Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been very understanding and supportive in caring for my husband.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N H (Husband of Client) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The NHS and Home Care have combined to give excellent service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Elena T (Daughter of Client) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The lady I speak to most frequently really knows, and wants to know, the ins and outs of my mum's requirements and has gone out of her way to ensure my mum's safety, cleanliness and wellness.
She also has been willing to take time to speak to me to greater understand my mum and her needs as well as
help put things into action quickly. Even if this means attending to Mum personally.
All staff are friendly and have a lovely nature and my mum seems happy when they arrive to assist her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from X P (Daughter of Client) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers from Personalised Community Care Ltd. have been very caring and have looked after our father’s needs with dignity and respect. They have provided the care that we so desperately needed especially since our dear mother passed away recently.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A A (Friend of Client) published on 7 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is always happy with their service. They take care of her very well and also spend time with her. The smile on her face makes me happy all the time I visit her. She said she is soo happy with their service. I also witness it, and they are very good

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M P (Son of Client) published on 7 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is lovely, friendly and very efficient. She’s also always on time and never lets us down. My dad is very happy with the service we receive from Personalised Care Limited. Managers are very communicative and supper is when we need it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sam E (Daughter of Client) published on 2 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mother receives from Personalised Community Care Ltd. They pay attention to my mother's needs and I totally trust them. I would recommend them to anyone who requires their services. They are a lovely team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M D (Mother of Client) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a good experience. So far Personalised Community Care has been very prompt in replying to queries. They are providing a good service and care. If any concerns were made then they were dealt with efficiently.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.409)

Overview of Review Score

The Review Score of 8.4 (8.409) out of 10 for Personalised Community Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Personalised Community Care Ltd is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Personalised Community Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Personalised Community Care Ltd

What Type of Services does Personalised Community Care Ltd offer?

Personalised Community Care Ltd offers Home Care.

How many Carers does Personalised Community Care Ltd employ?

Personalised Community Care Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Personalised Community Care Ltd to verify any information. View our terms and conditions. Personalised Community Care Ltd has a Basic Service – more info.