Esteemed Life Care Preston

151 Garstang Road, Fulwood, Preston PR2 3BH
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9.4 48 Reviews
  • Esteemed Life Care Preston, Preston
Esteemed Life Care – Preston is your honest, home-grown quality care provider with a combined 30 years of experience in providing outstanding care for the people of Preston and the surrounding areas.

They offer numerous care services, from domiciliary care, dementia care, supported living and much more.

Esteemed Life Care’s expertise on a range of care services gives an advantage in providing a truly personalised and exceptional experience to the clients. This means they continuously assess clients’ needs to provide the best possible care, which includes Live in Care, 24 hours support, overnight; and also helping to support life after time spent in the hospital. They cover all aspects of the client’s life with all round, day-to-day housework around the clock.

Esteemed Life Care believes ‘home is where the heart is’, and is committed to delivering a high-quality care service in the comfort of the client’s own home. They are very passionate in making a big difference to hundreds of people throughout the region.

Esteemed Life Care – Preston offers:

• Free care assessment within 24 hours of an inquiry

• The Care Match system is designed to find the client's perfect care companion

• An outstanding 99 per cent care visit attendance rating

• All Esteemed Care staff are fully-trained, highly-qualified expert care companions

• A diverse range of care services to cater for every client and their needs

• A truly personalised care plan – with continuous assessment to ensure the care companions are fully supported

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.

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Care Provided by Esteemed Life Care Preston

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Respite cover
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Emma Irvine (Senior Care Coordinator)

Funding & Fees Guide for Esteemed Life Care Preston

  • Prices

  • From £25.00 per hour

  • We recommend a discussion, consultation before we can quote for the service, as each individual's needs are different.

Esteemed Life Care Preston Reviews (48)

Total of 48, showing 41-48
9.4

Esteemed Life Care Preston has a Review Score of 9.4 (9.406) out of 10, based on 26 reviews in the last 2 years. Over all time Esteemed Life Care Preston has 48 reviews.

Overall Experience

  • 34
  • 11
  • 2
  • 0
  • 1

Date Published

48
12
23
26
22

Review from Carl H (Son of Client) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The agency are providing end of life care for my father, four time per day and four overnights each week. All carers are warm, friendly and capable. They are also proactive. We’ve found the agency to be responsive and flexible when we’ve asked to change hours or arrangements. We’re very relieved the
NHS referred us to this agency and we’d have no hesitation recommending them to others who need these services.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for your review, we are happy to hear that your father is settled with his care team.


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Review from A H (Daughter of Client) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time the Esteemed Life Care cared for our mum, they looked after her with such compassion that helped us know she was in such good hands. They came to our aid just as we were in need of support and gave us time, at night, to have vital time to rest. We have already shared our positive experience
with the three carers who looked after mum, all lovely ladies, and a very professional care service.

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Review from Carolyn R (Daughter of Client) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found all the carers to be very efficient in caring for my mum. Also very friendly towards her and us as a family. When dealing with management, I found her to be very efficient and explained the details of our package very well with concern and empathy.

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Review from K C (Daughter of Client) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother required overnight support as she was end of life. The carers showed compassion and understanding of her needs. They accessed a palliative care nurse input when needed that ensured my mother was not in discomfort. The family were able to get rest during the night knowing my Mum was in safe
hands. Thank you.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for your kind words and for taking the time to review us as carers and Esteemed Life Care. We pride ourselves on delivering the best possible care for the individuals we support, thank you for allowing us to take care of your mother, it was a pleasure.


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Review from Mark W (Son of Client) published on 5 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Early days but all the carers we've met have been great, very pleasant and professional people.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for providing a review. At Esteemed Life Care we always work hard to make sure all our clients receive the correct care on time every time.


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Review from J J (Client) published on 26 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Esteemed Life Care to be very professional and very accommodating if you have any problems. They have always been able to sort things out for us.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you, we are really glad that you are happy with our services.


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Review from Joan B (Client) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very helpful and caring and I enjoy their company.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for your kind words. At Esteemed Life Care we always work hard to make sure all our clients receive the perfect care.


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Review from Linda B (Daughter of Client) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care extremely effective and efficient my mum enjoys them visiting her for the company and her everyday needs.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for your review, We thoroughly enjoy caring for your loved one. It's a pleasure to help support one's independence.


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Current Review Score: 9.4 (9.406)

Overview of Review Score

The Review Score of 9.4 (9.406) out of 10 for Esteemed Life Care Preston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.406 for Esteemed Life Care Preston is calculated as follows: ( (81 Excellents x 5) + (64 Goods x 4) + (6 Satisfactorys x 3) + (4 Very Poors x 1) ) ÷ 155 Ratings = 4.406

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Preston is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esteemed Life Care Preston to verify any information. View our terms and conditions. Esteemed Life Care Preston has a Platinum Service – more info.