£29/hr on week days
£29/hr on weekends
Double on bank holidays.
My Homecare Kingston has a Review Score of 10 (9.953) out of 10, based on 18 reviews in the last 2 years. Over all time My Homecare Kingston has 49 reviews.
Review from S B (Son of Client) published on 7 April 2021
Submitted via Postal Card •
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Management
Treated with Dignity
Value for Money
Review from P C (Husband of Client) published on 24 March 2021
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A R (Client) published on 24 March 2021
Submitted via Postal Card •
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Staff
Care / Support
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Treated with Dignity
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Review from P W (Client) published on 9 February 2021
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Andrew S (Client) published on 29 September 2020
Submitted via Website •
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Treated with Dignity
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Review from J B (Husband of Client) published on 21 May 2020
Submitted via Postal Card •
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Staff
Care / Support
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Treated with Dignity
Value for Money
Review from S W (Grandson of Client) published on 28 April 2020
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Treated with Dignity
Value for Money
Review from Y S (Daughter of Client) published on 27 April 2020
Submitted via Postal Card •
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Treated with Dignity
Value for Money
Review from W L (Son of Client) published on 4 March 2020
Submitted via Postal Card •
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Treated with Dignity
Value for Money
The Review Score of 10 (9.953) out of 10 for My Homecare Kingston is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.953 for My Homecare Kingston is calculated as follows: ( (102 Excellents x 5) + (5 Goods x 4) ) ÷ 107 Ratings = 4.953
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for My Homecare Kingston is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Sep 2021
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Job Title: Service Manager
Joined: 2019
I grew up in a church vicarage and studied at a Theological Seminary, shaping my life around church work. My passion lies in assisting elderly and vulnerable individuals in the community. Before joining My Homecare Kingston in 2019, I dedicated myself to helping those with learning disabilities, autism, and mental health issues.
My current focus is on supporting older people in the community, aiming to contribute to a positive change in the delivery of care. My ultimate goal is to ensure the highest quality of care for our clients, allowing them to maintain independence in their own homes for as long as possible.
I am deeply committed to the continuous training and development of our Care Professionals, empowering them to deliver the best service possible. At My Homecare Kingston, we share a common belief: the care provided should be of the standard we would want for our own loved ones.
Job Title: Senior Care Assistant
Joined: 2020
In 2020, amidst the pandemic, I joined My Homecare Kingston as a Care Professional. Having spent over 12 years as an educational training coordinator in the RBK council, a redundancy became the catalyst for pursuing a more fulfilling career, and my interest in caring led me to this decision.
During the lockdown, I felt a strong desire to make a positive impact, and that's when a friend introduced me to My Homecare Kingston. Joining this amazing and supportive team exceeded my expectations, and working as a Care Professional has been incredibly rewarding.
Currently enrolled in a level 3 course, I am eager to progress to the role of Support Coordinator. While I still enjoy going out and visiting my clients, I have also gained insight into the additional work and commitment involved in ensuring our clients and Care Professionals always have the best possible experience.
Job Title: Care Coordinator
Joined: 2022
I'm (Drilona Vrapi), and I've been happily working at MyHomecare Kingston since 2022. After studying Biology and Business Management, I gained experience as a senior carer and team leader, learning how to take care of people. Ongoing healthcare training ensures our team provides the best care.
My main role at MyHomecare Kingston is to ensure excellent care by collaborating well with our team. I have a genuine passion for helping people achieve their well-being goals, and I want our care to exceed the basics. I aim for a comprehensive approach that considers physical, emotional, and social well-being.
As Field Care Supervisor at MyHomecare Kingston, I apply my knowledge from studies and past roles to lead a team that not only provides excellent care but also contributes to the overall well-being improvement of those we care for.
Job Title: Registered Manager
Joined: 2019
Angela has worked in a range of different settings within health and social care over the years. She plays a pivotal role in advancing our vision to deliver care of the highest standard across the New Malden community, throughout the Kingston and neighbouring boroughs. With a deep commitment to excellence, Angela is passionate about enhancing care quality and fostering happier, healthier communities through meaningful change.
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