City Force Healthcare

1 Great Exhibition Way, Kirkstall, Leeds LS5 3BF
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6 Reviews
  • City Force Healthcare, Leeds
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Care Provided by City Force Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • City Force Healthcare Ltd
  • Person in charge
  • Maria Olupitan (Registered Manager)

Funding & Fees Guide for City Force Healthcare

  • Prices

  • Our fees are based on a 3 tier level of need. Our care coordination team will discuss these fees with you during your initial consultation.
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City Force Healthcare Reviews (6)

Over all time City Force Healthcare has 6 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 1

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6

Review from Alexander W (Client) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

City Force are excellent carers, they make you feel really at ease. If there’s anything that we need doing as well as doing personal care they will do it and they’re great listeners. They’re very friendly and as well as looking after the client, they ask if the family need anything.

Reply from Bryan Fryars, Care Coordinator at City Force Healthcare

Thank you so much for your feedback, we are very proud of our team and all their hard work.


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Review from S P (Wife of Client) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise our designated carers enough. They have given my husband excellent care, with what is an extremely complex prescription of medicine and drugs.
They have demonstrated at every visit care, compassion, empathy, and given my husband everything he could possibly need to keep him clean,
comfortable whilst retaining his dignity with what for him, and myself, is a very difficult situation to cope with.
I would highly recommend the company based on my experience.

Reply from Bryan Fryars, Care Coordinator at City Force Healthcare

Thank you so much for your kind words, we appreciate your feedback and have passed on your review to the care team. We are truly privileged to have such wonderful caring staff members.


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Review from Sonia D (Niece of Client) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My uncle who has severe dementia and end of life was cared for over a six week period. He was left between visits without being changed.
Decided they no longer wanted to care for him.
No concern about my uncle's needs.
Not a very professional company and no regard for dementia patients and their
care.

Reply from Bryan Fryars, Care Coordinator at City Force Healthcare

Thank you for taking the time to review our service, I'm sorry that you feel that our service did not meet your expectations.
Unfortunately, I am unable to comment on the decision-making process behind our safe coordination and transfer of care to another approved provider.
Unfortunately, City Force Healthcare can only provide care during our commissioned visit times, should an emergency arise and assistance is required, we provide a 24-hour emergency telephone line as outlined on our service user guide.
I would like to take this opportunity from all of us at City Force Healthcare to wish you and all your family the very best for the future. It was a pleasure to have the opportunity to meet and care for your uncle.


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Review from Serena H (Daughter of Client) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided for my father by the team, very professional and caring. Nothing is too much trouble. Would recommend the agency. The app is very useful as it gives me regular updates on how every visit has gone.

Reply from Maria Olupitan, Registered Manager at City Force Healthcare

Thank you for your feedback. It is wonderful that you feel that the care app is helpful and makes it easier to keep up to date with your loved one's care. It is an absolute pleasure to be a part of your family.


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Review from Sally L (Wife of Client) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the care my husband has received from his helper; she provides really compassionate and kind help in a professional manner. Always putting his needs first and foremost. She always arrives promptly with a cheery greeting and enquires about his health and how he has slept. I
consider we are very lucky to have her help us so efficiently and respectfully.

Reply from Bryan Fryars, Care Coordinator at City Force Healthcare

We are truly honoured that we had the opportunity to care for your husband. We have shared this review with our carer. We are very lucky to have been apart of your family.


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Review from Elaine L (Wife of Client) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer who looked after my husband during the last few days was compassionate and caring and treated him with dignity and respect. I cannot express how this compassionate young man helped me and my family at this most difficult time. Thank you all so much.

Reply from Bryan Fryars, Care Coordinator at City Force Healthcare

Dear reviewer, Thank you for your kind words. We are very proud of our care team and are grateful that they are able to make such a difference every day both to those they care for and our clients' family members. I know your kind words will mean the world to the carer.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about City Force Healthcare

What Type of Services does City Force Healthcare offer?

City Force Healthcare offers Home Care.

How many Carers does City Force Healthcare employ?

City Force Healthcare employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact City Force Healthcare to verify any information. View our terms and conditions. City Force Healthcare has a Basic Service – more info.