G & J Care

Buko Tower, Dalton Road, Glenrothes KY6 2SS
Submit a Review
1.2 2 Reviews
  • G & J Care, Glenrothes
Show G & J Care on the Map

Care Provided by G & J Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • G & J Care Ltd
  • Person in charge
  • Julie Stevenson (Manager)
Are you the Owner/Manager of G & J Care? View your Advertising Options

G & J Care Reviews (2)

1.2

G & J Care has a Review Score of 1.2 (1.167) out of 10, based on 1 reviews in the last 2 years. Over all time G & J Care has 2 reviews.

Overall Experience

  • 0
  • 0
  • 0
  • 0
  • 2

Date Published

2
0
1
1
1

Review from C L (Daughter of Client) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

If anyone is interested in using this company don't. My father was with them for a year. In that time he went through 24 different carers, the staff do not get trained efficiently, meant to be double ups but most times I had to help, even had two I had to show how to use the hoist. Phoned the manager
a number of times to complain about carers not turning up and my father being left to lie in his own waste until I got there. The company should be shut down, it's a disgrace to care sector.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dianne A (Daughter of Client) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Please do not use this service. My dad has had them for three months and the care has been awful. Most of his 45-minute visits only lasted a fraction of this time. They were usually late over one hour on some occasions. But the worst was not turning up at all and not letting the family know. I would
hate anyone else to have to go through this experience. Thankfully a new service is taking over on Monday.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.2 (1.167)

Overview of Review Score

The Review Score of 1.2 (1.167) out of 10 for G & J Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.2 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.167 for G & J Care is calculated as follows: ( (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 6 Ratings = 1.167

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for G & J Care is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Oct 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Adequate

(3)
How good is our staff team? Good

(4)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about G & J Care

What Type of Services does G & J Care offer?

G & J Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact G & J Care to verify any information. View our terms and conditions. G & J Care has a Basic Service – more info.