Audley Care Stanbridge Earls

Old Salisbury Lane, Romsey SO51 0GY
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9.1 21 Reviews
  • Audley Care Stanbridge Earls, Romsey
Audley Care Stanbridge Earls is based in Romsey, Hampshire offering domiciliary care services tailored to the needs of the clients based around the highest level of care.

The team's ethos is based upon exceptional customer care and service, prioritising independence, dignity and respect at all times, while being flexible to each situation.

Audley Care services are recognised, registered and regularly audited by the Care Quality Commission (CQC). They are on-call every minute of every day.

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Care Provided by Audley Care Stanbridge Earls

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Louise Dilley (Branch Manager)

Funding & Fees Guide for Audley Care Stanbridge Earls

  • Prices

  • Price ranges £23.75 - £32.30

  • Fees are dependent on services required, these can be discussed in more details at point of enquiry

Audley Care Stanbridge Earls Reviews (21)

Total of 21, showing 21-21
9.1

Audley Care Stanbridge Earls has a Review Score of 9.1 (9.144) out of 10, based on 8 reviews in the last 2 years. Over all time Audley Care Stanbridge Earls has 21 reviews.

Overall Experience

  • 11
  • 6
  • 4
  • 0
  • 0

Date Published

21
0
8
8
13

Review from Sylvia F (Client) published on 1 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband and I are new owners at Stanbridge Earls. We are in good health and fortunate enough not to have had to call on the team. When we have met the girls around the estate, they are very friendly and good listeners.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.1 (9.144)

Overview of Review Score

The Review Score of 9.1 (9.144) out of 10 for Audley Care Stanbridge Earls is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Audley Care Stanbridge Earls is calculated as follows: ( (28 Excellents x 5) + (9 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 45 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Audley Care Stanbridge Earls is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (4)

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Meet the Team (1)

Louise

Louise Dilley

Job Title: Care Branch Manager

Joined: 2019

Branch Manager experience at previous employment, Level 5 Leadership &Management Health & Social Care.


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