Audley Care Cooper's Hill

Cooper's Hill Lane, Englefield Green, Egham TW20 0JY
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4 Reviews
  • Audley Care Cooper's Hill, Egham
Audley Care Cooper's Hill is a home care branch in Englefield Green, Surrey and offers domiciliary care services tailored to your needs and based around the highest level of care.

Their ethos is based upon exceptional customer care and service, prioritising independence, dignity and respect at all times, while being flexible to each situation. Audley Care services are recognised, registered and regularly audited by the Care Quality Commission (CQC). They are on-call 24 hours a day, 365 days a year.

Care Provided by Audley Care Cooper's Hill

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Claire Lavis (Cluster Care Branch Manager)

Funding & Fees Guide for Audley Care Cooper's Hill

  • Prices
  • Price ranges £23.75 - £32.30


  • Fees are dependent on services required, these can be discussed in more details at point of enquiry


Audley Care Cooper's Hill Reviews (4)

Over all time Audley Care Cooper's Hill has 4 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I can never thank the care team enough for the wonderful and genuinely caring support and care they have consistently provided to my mum who has advanced Alzheimer's. The whole family has peace of mind knowing that my parents are in the best possible place they could be for Mum's care needs and support
for my dad.

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Overall Experience  Overall Experience 5.0 out of 5

My home care is excellent. All carers show great understanding and are very aware of my needs, helping me with my medication, taking me for exercise, both walking and going to classes. Helping me get dressed has been useful as I hurt my shoulder, although am now capable of doing this myself.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has Dementia and has been cared for by the excellent care team at Cooper's Hill. They have been wonderful with him and I can't praise them highly enough. Nothing is too much trouble for them and they will do chores over and beyond their duties. Their kindness has allowed me to cope with a
very difficult situation.

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Overall Experience  Overall Experience 5.0 out of 5

Every Audley Cooper's Hill employee is helpful, discreet, professional, and willing to go the extra mile. Always cheerful and polite, ready to help with day-to-day living as well as any problem or hiccup thrown their way. From the sublime to the ridiculous. From one end of the spectrum to the other.
Everything is taken in their stride with a confident smile and self-assured demeanor. Hardcore angels in uniform. Every one. Without exception. Thank you.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Aug 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (4)

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Meet the Team (1)

Claire

Claire Lavis

Job Title: Cluster Care Branch Manager

Joined: 2018

Over 10 years’ experience in the care sector, Level 3 qualified, Working towards Leadership & Management level 5 QCF.


Frequently Asked Questions about Audley Care Cooper's Hill

What Type of Services does Audley Care Cooper's Hill offer?

Audley Care Cooper's Hill offers Home Care.

How many Carers does Audley Care Cooper's Hill employ?

Audley Care Cooper's Hill employs 10 carers.