Leah Care

The Hub, Roffey Park Institute, Forest Road, Horsham RH12 4TB
Submit a Review
Top 20 award
10 42 Reviews
  • Leah Care, Horsham
Operating in Horsham, Billingshurst and the surrounding areas, Leah Care specialises in providing home care and daily living assistance to a variety of individuals.

They understand that no one care plan fits all and will take the time to get to know you to develop a care plan tailored to your specific needs.

Whether you need daily or weekly assistance due to ageing, illness, recovery, rehabilitation or someone to keep you company, their experienced, highly trained care workers will provide an individualised service you can trust, with continuity of care, allowing you to feel better in the comfort of your own home.

Show Leah Care on the Map

Care Provided by Leah Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Leah Care Services Ltd
  • Person in charge
  • Stuart Marchant (Care Manager)

Funding & Fees Guide for Leah Care

  • Prices

  • Dependent on Assessment

  • Dependent on Assessment

Leah Care Reviews (42)

Total of 42, showing 1-20
10

Leah Care has a Review Score of 10 (9.977) out of 10, based on 15 reviews in the last 2 years. Over all time Leah Care has 42 reviews.

Overall Experience

  • 42
  • 0
  • 0
  • 0
  • 0

Date Published

42
6
9
15
27

Review from Jane G (Daughter of Client) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care manager and his team at Leah Care provide a wonderful service to assist my elderly mother with her daily needs. They have been looking after her for over 2 1/2 years and she is extremely satisfied with the care she receives on a daily basis. They help her with her personal care, as well as
some daily tasks in her own home. The staff are warm, friendly, trustworthy and treat her with utmost respect and dignity at all times, which is very important. If you are considering home care for someone, I would not hesitate in recommending Leah Care.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you so much for your kind and thoughtful review. We are truly grateful for your feedback and appreciate you taking the time to share your positive experience with us. It has been an absolute privilege to care for your mother over the past 2.5 years, and we're delighted to hear that you both have been pleased with the support and services we provide. Our team takes great pride in offering compassionate and personalised care, and it's heartening to know that it has made a meaningful difference in your mother's life.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jennifer C (Wife of Client) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise them enough. All carers are kind and considerate and efficient. They work in difficult circumstances and always present a cheerful manner. Would recommend them to others without hesitation.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you so much for your kind words and positive feedback. Our team work very hard to ensure that every client is treated with respect and consideration and it's wonderful to know that we meet your expectations. We'll pass your comments onto the team, thank you for your support.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ian P (Son of Client) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Leah care team have helped look after my Mum in her home for the past 4 months. After her Alzheimer's diagnosis, my Mum has needed a lot of assistance to help her perform daily tasks.
The team have provided excellent and compassionate care, helping Mum to get up, go to bed and prepare her meals.
They have also provided much-needed companionship which Mum has greatly appreciated.
I would highly recommend Leah Care if you are looking for care at home for a loved one.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you so much for your kind words regarding our team and the service we provide. It has been such a pleasure to support your mum and the family. We'll pass your positive comments onto the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Suzy W (Daughter of Client) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leah Care did the most outstanding work in initially caring for my Dad and then my Mum. The staff were always on time each day, they were very efficient and professional and attended to my parent's needs by assisting them in the shower, dressing, preparation with meals, medication and even having a
chat with a cup of tea. Nothing was ever too much trouble. I would highly recommend Leah Care.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you very much for your review and for taking the time to share your feedback of our services. It was a pleasure to be able to support your mum and dad. We will pass on your kind words and thanks to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Steve D (Husband of Client) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used Leah Care for over 3 years as my wife had Motor Neurone Disease (MND).
We experienced a lot of different carers over the period of my wife's illness from at least 4 different agencies and I can honestly say that Leah Care was the best.
Their carers are outstanding bringing competent care with
a big smile and a good dose of joy into what was a very challenging period of our lives. I will always be grateful and count them as valued friends.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you very much for your kind words regarding our service and team. It was a pleasure to support your wife and the family. We'll pass your comments onto your team. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R L (Friend of Client) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always good to know that care was in capable hands. Took a weight off my mind.
One member of staff was excellent and went the extra mile, my friend liked her very much.
4 years of really good service and taking responsibility for her medical needs too was great.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for your review and kind words. Leah Care is very pleased to hear about your experience and we appreciate your feedback. We will pass on your comments to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jenny B (Wife of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leah Care is just amazing, I can not recommend them enough, right from management to the carers in the community.
My husband has Parkinson’s and they are just amazing with him, especially while I am at work.
He has the same regular people which is important with Parkinson’s as he does not like change.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for your review and kind words. Leah Care is very pleased to hear about your experience and we appreciate your feedback. We will pass on your comments to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Denise B (Daughter of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leah Care looked after Mum for nearly two years and with their help and excellent care managed to keep her in her own home even with Dementia. The communication was always excellent and the team of 5/6 carers that attended Mum several times during the day were lovely. They made sure she had meals, meds
and her home was clean etc. The ladies always had a chat and even had her singing on occasions. Thank you so much Care Manager and your fabulous team!

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you very much for your review and for taking the time to share your feedback of our services. It was a pleasure to be able to support your Mum. We will pass on your kind words and thanks to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J B (Daughter of Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by members of Leah Care was above all our expectations. Each member of the care team took time with our mum who was suffering from dementia. They would always spend time caring for her personal needs and would always chat away with her. The attention they gave her was faultless. She
could at times be difficult but this never stopped how much they cared for her. Time was never a problem if she needed extra care she always got it without any hesitation from the staff. I would highly recommend Leah Care.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you so much for your lovely review of the team at Leah Care. It was such a pleasure supporting your mother and getting to know the family too. We will pass your kind words on to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew A (Son of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Leah Care to be very professional and caring in their attention to our mother’s needs. Working within a notoriously difficult profession, they never fail to treat Mum with kindness and sensitivity. We wouldn’t hesitate to recommend their services to others.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you very much for your review and for taking the time to share your feedback. It is a pleasure to be able to support your Mum. We will pass on your kind words and thanks to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sophia M (Daughter of Client) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but thanks for the care my mother received as well as the support, we as a family were given, by Leah Care.
The care provided was tailored to my mother’s needs and from the outset communication was very good. Carers looked after my mother with dignity and used their initiative to ensure
care was adapted to her changing needs and to ensure safety.
We highly recommend Leah Care for quality of care and value for money.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for your review and kind words. Leah Care is very pleased to hear about your experience and we appreciate your feedback. We will pass on your comments to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Debbie H (Daughter of Client) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leah Care provide an outstanding service and have done so for 3 years. They visit my father early morning and make sure he is organised for his day. They apply cream and make sure he has taken his meds, that he has had his breakfast and spend half an hour whizzing round his bungalow sorting washing
and cleaning breakfast bits and generally making sure all is in order for the day ahead. They then give him an evening visit to make sure he has a warm cocoa and is tucked up in bed and all is calm. The carers are kind and caring which is what you would expect but they also I think really engage with Dad, get to know him, chat to him, and make him feel special.
Having these visits each day enables my dad to remain independent and this is so valuable to him. Thank you to the manager and your fantastic team.

Reply from Stuart Marchant, Care Manager at Leah Care

Many thanks for your review. Your feedback is highly appreciated and serves as a reminder of the impact our work has on the lives of those we look after. We will share your review with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lucy R (Daughter of Client) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leah Care provided exceptional care for my father for nearly a year. Special thanks go to two members of staff who are exceptional carers and human beings.
He was always treated with the utmost respect and dignity.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for taking the time to review our services. It was a pleasure to look after your father and we will pass on your kind word to our care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from G M (Client) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the service I received from Leah Care. All the professional staff couldn’t have been nicer- a really lovely bunch!
You can tell it is a well-run company, they all like each other and the management is held in high esteem.
I would recommend Leah Care because they are confident,
friendly, efficient and above all warm and reassuringly obliging to their customers.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for your review and kind words. We are very pleased to hear about your experience and appreciate your feedback. We will pass on your comments to the care team and it was a pleasure to be able to support you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Charlotte T (Daughter of Client) published on 25 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this company enough, they have shown fantastic and complete care to my father, nothing is too much trouble. They have also been a lifesaver for my mother who cares for my father. The genuine kindness and support received from the wonderful carers and manager is truly humbling. Thank
you.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you very much for your review. It is a pleasure to be able to support your parents. We will pass on your kind words and thanks to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Janet G (Client) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the professional level of care given to me by Leah Care. I simply cannot recommend them highly enough. The company's continuity of care is excellent, they've got great communication and the staff are very respectful, kind, polite and professional. I would say it all trickles down
from the top, as the manager is absolutely amazing. He listens and acts on any matter brought to his attention. He is keen and always eager to help. I must say that I am very happy and content. I always look forward to my calls. God bless you for the awesome job you're doing to help those in need of care. Best company ever!

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for your review and kind words. Leah Care is very pleased to hear about your experience and appreciates your feedback. We will pass on your comments to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from W L (Client) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a full-time wheelchair user with very limited mobility, requiring assistance with all of my daily activities. Leah Care has been providing domestic care assistance for the last year. I have been impressed and am appreciative of the degree of professionalism, friendliness and flexibility Leah Care
has exhibited in providing this vital service, and I would highly recommend them.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for taking the time to review our services. We will share your comments with the team. It has been a pleasure to be able to support you this last year.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan C (Mother of Client) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the Manager enough and his excellent team of carers at Leah Care for the way they looked after my son. Kindness and compassion and patience are just a small number of words to describe the care my son received. Nothing was too much trouble. Learning the least painful way to move him each
day was quickly established. The care regarding his personal hygiene was obvious each day. Respect for my dear son was always evident. I cannot rate them highly enough. Sadly my son did not survive his illness but myself and the rest of my family will always be grateful for the care he received from the Manager and his team.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you very much for taking the time to leave a review of our services. It was a pleasure to be able to support and care for your son. We will pass on your kind words and thanks to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N W (Daughter of Client) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend the Manager and the Leah Care team highly enough. They helped care for my mum who had severe dementia at home right up until the end of her life. During this time they were all so caring, professional and diligent, whilst still flexible to mums changing needs. They were also a great
source of information and advice over the years. The management team were also always contactable when we needed anything. Thank you Leah Care.

Reply from Stuart Marchant, Care Manager at Leah Care

Thank you very much for your review. It was a pleasure to be able to support your mum. We will pass on your kind words and thanks to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah C (Wife of Client) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved my husband from another care provider, due to the dire care they provided, my expectations of a new provider were very low. But how wrong I was to underestimate, I can sum up Leah Care in one word - brilliant! From the super smooth transfer to the unconditional love and care given to my
husband in his last days was simply outstanding.


I literally cannot thank the Manager and his amazing team enough. They made my husband so happy and comfortable, it was so nice to see, and nothing was too much trouble. They all became part of our family. If anyone is looking for home care for themselves or a member of their family, I highly recommend Leah Care, you will not be disappointed and you will be in safe hands.


Thank you Leah Care from the bottom of my heart for everything you did for my husband you are an amazing team who I am going to miss very much.


Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for taking the time to review our services and for your kind words. It was a pleasure to be able to support you and your husband. We will share your comments with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.977)

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Leah Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Leah Care is calculated as follows: ( (86 Excellents x 5) + (2 Goods x 4) ) ÷ 88 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Leah Care is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Leah Care

What Type of Services does Leah Care offer?

Leah Care offers Home Care.

How many Carers does Leah Care employ?

Leah Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Leah Care to verify any information. View our terms and conditions. Leah Care has an Enhanced Service – more info.