Keighley Care Company

West Lane Stores, West Lane, Keighley BD22 6HA
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8.0 2 Reviews
  • Keighley Care Company, Keighley
Keighley Care Company offers home care services to people in their own homes.

Home care services include personal care such as help showering, assistance going to medical and social activities, medicine management, help with household duties such as shopping, respite care, companionship and end of life care.

Care Provided by Keighley Care Company

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Keighley Care Company Ltd
  • Person in charge
  • Tanvir Kapadi (Manager)
8.0

Keighley Care Company has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Keighley Care Company has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
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0
1
1
Overall Experience  Overall Experience 5.0 out of 5

Due to the most extreme circumstances in our lives, I needed help with my son. I needed someone to take my son out and do the activities that he wanted to do. I was then given the phone number of Keighley Care.
The moment I walked into Keighley Care we felt welcomed by all the Staff. The cheerfulness
of the staff was lovely to see.
The ethos of Keighley Care is to care from the heart. This is apparent, and careers have helped to promote independence and build up my son’s confidence.
The care package is tailored to what my son wants to do, and I feel totally safe knowing that.
The P.A. are helpful, caring, compassionate, and smartly dressed in their Keighley Care clothing and their ID is always clearly visible.
I know that Keighley Care is only a phone call away and when you phone you get to speak to a person and not an answering machine.
my son now goes to the gym and swims twice a week and he also goes ten-pin bowling.
I would definitely recommend Keighley Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother had fallen today, and the manager was at Mum's house in 10 mins; he had rung for an ambulance, and the ambulance came when I arrived from Harrogate. First class service all-round - all the staff are helpful and friendly.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Keighley Care Company is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Keighley Care Company is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Keighley Care Company is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jun 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Keighley Care Company

What Type of Services does Keighley Care Company offer?

Keighley Care Company offers Home Care.

How many Carers does Keighley Care Company employ?

Keighley Care Company employs 5 carers.