Abuv & Beyond

Unit 5g, Ponderosa Business Park, Heckmondwike WF16 0PR
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8.5 11 Reviews
  • Abuv & Beyond, Heckmondwike

Care Provided by Abuv & Beyond

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Danielle Maguire
  • Person in charge
  • Mandy Lund (Owner/Manager)
8.5

Abuv & Beyond has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Abuv & Beyond has 11 reviews.

Overall Experience

  • 10
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  • 1

Date Published

11
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9
Overall Experience  Overall Experience 5.0 out of 5

Abuv and Beyond have cared for my father for just under a year now. They have provided an excellent service with a personal touch due to them being a local provider who is not too large.
Quick to respond when I contact them. Show Dad care and respect.
Reasonably priced. We are very happy with the
care shown.

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Overall Experience  Overall Experience 5.0 out of 5

Abuv & Beyond have been providing care to my elderly mother since April 2023. I can confidently say she has been very happy with the service & level of care provided by the whole team. She is in some ways sad to be bringing the service provided by Abuv & Beyond to an end as she is very shortly moving
to sheltered accommodation which is much closer to family & friends.
When I had to select a care provider for my mother it was quite a daunting task but I can recommend Abuv & Beyond without hesitation.

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Overall Experience  Overall Experience 5.0 out of 5

Care has been provided in the home since October 21, all of which was a first for us, we never thought that this would be something we required, however, the level of care given to my Dad at his most vulnerable time, has been the best we could have ever wished for. The team of ladies assigned to look
after him, cared for him like he was part of their family. They lifted his spirits when required and also cared about my Mum too who is/was his primary carer during this period. However things have now changed and Dad is now going into permanent residential care, and I/we cannot thank the care team enough for all the care and support they provided during the last 11 months. The care team have been my parents' guardian angels and once again we thank you from the bottom of our hearts.

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Overall Experience  Overall Experience 5.0 out of 5

I would just like to convey my thanks to all the staff at Abuv & Beyond. My Mum was 92 and suffering from dementia with many complications. The compassion skill, care, and professionalism of all the staff at Abuv & Beyond enabled me and my brother to carry out my Mum's dearest wish, to die in her own
home. We couldn't have done it without them.

Reply from Mandy Lund, Director at Abuv & Beyond

You are so welcome, sending love to you all at this sad time.


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Overall Experience  Overall Experience 5.0 out of 5

First-class service even through these difficult times. The staff are always polite and you are treated with dignity at all times. I feel I have actually found a care company that actually does care.

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Overall Experience  Overall Experience 5.0 out of 5

Abuv & Beyond cared for my grandad when my grandma needed major cancer surgery. They built a fantastic relationship with him, always came in with a smile and made my grandad feel at ease, always respected and give him the dignity he mostly wanted from a temporary service. Would highly recommend, thanks
for all your help.

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Overall Experience  Overall Experience 1.0 out of 5

I would not recommend this company at all they are not punctual.
The company is run by a manager and her daughter. They are not bothered about clients at all, and here they are providing a care company,
They keep taking clients on from Kirklees so they can make more money and they cant provide care.
Anyone being transferred from Kirklees to Abuv and Beyond, say no to them, as once you get on this company Kirklees won't help you much.
No recommendation at all for this care company.

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Overall Experience  Overall Experience 5.0 out of 5

Abuv & Beyond provided excellent care during my mother's time living with dementia. The carers appreciated and coped with all the difficulties involved, and provided a peace of mind record of everything that occurred. A big thank you to all their staff that visited during this difficult period, you
made a huge difference!

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Overall Experience  Overall Experience 5.0 out of 5

Abuv & Beyond gave professional care to my family member. The management and care team were exceptional at all times especially when unfortunately my family member sadly passed away. Their support was amazing. I would highly recommend Abuv & Beyond because of all their excellent care given. Very professional.

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Overall Experience  Overall Experience 5.0 out of 5

Abuv & Beyond staff are absolutely amazing, they’re compassionate, patient, kind, and very hard working. They always allow me to take my time and always make sure I have all I need. Management are spot on and always let me know if there are any changes to my times, who is coming, and check on how I’m
finding the care provided. Each staff member knows they can speak to management about any issues and it will be dealt with promptly. I have recommended this company to many people I know who also require care of any level, can’t praise them all enough.

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Overall Experience  Overall Experience 5.0 out of 5

Abuv and Beyond are an outstanding care company - they really do go above and beyond to make sure only the best care is delivered. I would recommend them to anyone who wanted their relative to be safe and looked after well. All staff are friendly and caring - management take all feedback on board and
really work to make sure both the client and family are happy with the care they are providing.

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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Abuv & Beyond is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abuv & Beyond is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Abuv & Beyond is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Feb 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Abuv & Beyond

What Type of Services does Abuv & Beyond offer?

Abuv & Beyond offers Home Care.

How many Carers does Abuv & Beyond employ?

Abuv & Beyond employs 28 carers.