Constance Care - Glenrothes

Unit 6 Lomond Business Park, Baltimore Road, Glenrothes KY6 2PJ
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8.0 1 Review
  • Constance Care - Glenrothes, Glenrothes
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Care Provided by Constance Care - Glenrothes

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help

Good to Know

  • Person in charge
  • Carol Conway (Manager)
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Constance Care - Glenrothes Reviews (1)

8.0

Constance Care - Glenrothes has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Constance Care - Glenrothes has 1 review.

Overall Experience

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Date Published

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Review from Susan G (Daughter of Client) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after my mum so well, to every carer that assisted her to live independently. Sadly, she has Alzheimer's and is quite forgetful, but not a problem for the dedicated carers. She is now moving on to live with us, as we are in a different area.
However, I will always remember the
kindness of the ladies who showered and helped her dress, provided breakfast and came back for tea call. The lunchtime lady, who also did tuck through the week and the ladies who took over at the weekend. Also, to the lady who started the wonderful eggs and bacon teas (my mum's favourite). You know who you all are.
My eternal gratitude. You went above and beyond to make my mum feel safe, well cared for and happy. Which in turn made my life so much easier, knowing she was well looked after so I could carry on working.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Constance Care - Glenrothes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Constance Care - Glenrothes is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Constance Care - Glenrothes is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 11 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Frequently Asked Questions about Constance Care - Glenrothes

What Type of Services does Constance Care - Glenrothes offer?

Constance Care - Glenrothes offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Constance Care - Glenrothes to verify any information. View our terms and conditions. Constance Care - Glenrothes has a Basic Service – more info.