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Wilaade Care Services Ltd has a Review Score of 7.2 (7.167) out of 10, based on 3 reviews in the last 2 years. Over all time Wilaade Care Services Ltd has 7 reviews.
Review from R V (Client) assisted by family/friend published on 15 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ray S (Client) published on 4 December 2023
Submitted via Website •
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Overall Experience
1.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael J (Son of Client) published on 30 March 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Laura P (Daughter of Client) published on 22 March 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R R (Son of Client) published on 21 March 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sheila H (Client) published on 17 March 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K O (Daughter of Client) published on 30 September 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.2 (7.167) out of 10 for Wilaade Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.7 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.667 for Wilaade Care Services Ltd is calculated as follows: ( (12 Excellents x 5) + (6 Very Poors x 1) ) ÷ 18 Ratings = 3.667
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Wilaade Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Feb 2022
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Wilaade Care Services Ltd to verify any information. View our terms and conditions. Wilaade Care Services Ltd has a Basic Service – more info.
