Clover Healthcare Reviews (1)
Clover Healthcare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Clover Healthcare has 1 review.
Review from Siobhain L (Daughter of Client) published on 14 November 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
The manager is always on hand to answer our queries quickly and we all work together to get the best for mum. Every time my mum has been in hospital Clover Healthcare have helped get her discharged quickly and then been ready to aid her recovery from each hospital stay. They also keep in touch to always check how mum is when in hospital. As a family, we really can not thank Clover Healthcare enough for the fantastic treatment.
Our mum looks forward to her carers coming in, knows them all by name and loves a chat and giggle with them. We can rest easy knowing she is well looked after when Clover Healthcare are there. We would highly recommend Clover Healthcare.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.0 (8.000) out of 10 for Clover Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Clover Healthcare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Clover Healthcare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.