Sunlight Care Services

11 Village Road, Bebington, Wirral CH63 8PP
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5 Reviews
  • Sunlight Care Services, Wirral
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Care Provided by Sunlight Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Owner
  • Sunlight Care Services Ltd
  • Person in charge
  • Pam Wharton & Joanne Longmoor (Managers)
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Sunlight Care Services Reviews (5)

Over all time Sunlight Care Services has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
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5

Review from Diane F (Daughter of Client) published on 19 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially, the team at Apollo Care (Chester) provided a companionship package for my mother (who suffers from dementia) when my father was in the hospital. They look after both my parent who has a care package each to support their individual needs. The team are smartly dressed, professional, excellent
timekeepers and aware of health and safety wearing full PPE at all times. They are very caring with great personalities. My parents enjoy their company and having a laugh with them. The management organised 'blister' packs for their medication and contact me with regular updates. I would personally like to thank the team for the help and support they provide me during this difficult month. I have no hesitation in highly recommending Apollo Care (Chester).

Reply from Joanne Longmoor, Managing Director at Sunlight Care Services

Thank you so much for this lovely review. It is an absolute pleasure to provide our services to your lovely parents.


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Review from J R (Daughter of Client) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased I have the opportunity to express how happy and assured I am that Apollo Care (Chester) continues to offer their person-centred approach when supporting my mum.
The carers have lovely personalities and maintain healthy boundaries, whilst sharing humour and compassion.
They are excellent
with medication and the various needs Mum requires, up to date with admin and responsive.

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Management

Treated with Dignity

Value for Money

Review from P J (Sister of Client) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have witnessed the carers looking after my sister. They are very caring and support my sister. They maintain healthy care and are very pleasant very and very neat and tidy. My sister has a good relationship with them.

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Review from M C (Client) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional approach. Comprehensive assessment. Documentation complete and easy to understand.
Communication is excellent. Went above and beyond at short notice. Highly recommended.

Reply from Joanne Longmoor, Managing Director at Sunlight Care Services

Thank you so much. It was a pleasure. Many thanks, Apollo Care Chester.


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Review from Anita H (Daughter of Client) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Apollo Care was absolutely fantastic and a godsend when I was nursing my mother in her final weeks at home. They were friendly, very professional and a reassuring presence during a very difficult time. They were efficient with paperwork, medicines etc, but most importantly, they were kind and sympathetic
and very helpful with suggestions for getting further support from medical and social workers. I would highly recommend them.

Reply from Joanne Longmoor, Managing Director at Sunlight Care Services

Thank you so much, Anita, for your kind review. It was an absolute pleasure to care for your mum, she was a wonderful lady. Apollo Care Chester.


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Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Sunlight Care Services

What Type of Services does Sunlight Care Services offer?

Sunlight Care Services offers Home Care.

How many Carers does Sunlight Care Services employ?

Sunlight Care Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sunlight Care Services to verify any information. View our terms and conditions. Sunlight Care Services has a Basic Service – more info.