Farmhouse Care Agency

Unit A32, Aerodrome Studios 2-8, Airfield Way, Christchurch BH23 3TS
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8.9 3 Reviews
  • Farmhouse Care Agency, Christchurch
Based in Dorset, Farmhouse Care started in 2018 and they provide domiciliary, home care services to their clients in and around Christchurch, New Milton, Fordingbridge, Ringwood and the surrounding areas. Their aim is to provide the best possible care and support to the elderly and vulnerable, in the comfort of their own home. Not only does this enable clients to live independently, but to also have respect, dignity, and the privacy that comes with being cared for in their own homes.

There is nothing more important to them than the health and wellbeing of their clients and they pride themselves on achieving positive outcomes. Farmhouse Care works closely with every client, their health professionals, and their families, and shape their care plans to suit their individual needs. This bespoke, client-centred approach means families can have the peace of mind that their loved ones are being cared for by a team of individuals who want the best for everyone involved.

Farmhouse Care's range of services can be tailored to suit specific needs and if a client has any specific questions about what they do, or require more information, please don’t hesitate to contact them and Farmhouse Care will be happy to have a chat about any specific needs.

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Care Provided by Farmhouse Care Agency

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Farmhouse Care Agency Ltd
  • Person in charge
  • Carla Wallington (Registered Manager)
  • Admission Criteria
    • Under 18 years, Learning disabilities, Live in

Funding & Fees Guide for Farmhouse Care Agency

  • Prices

  • We always strive to provide the highest level of care at the best price. All of our packages of care are tailored to your needs and requirements. We wont be beaten on price when providing the very best care and support.

  • Care available from 30 minute visits a day. We also offer longer periods of support through the day. Please get in touch for more information on our fees as we ensure all packages are unique to the individual and are able to custom make a package to suit any need.

Farmhouse Care Agency Reviews (3)

8.9

Farmhouse Care Agency has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years. Over all time Farmhouse Care Agency has 3 reviews.

Overall Experience

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Review from M B (Client) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Any experience after two years is one of complete satisfaction with the care provided by Farmhouse Care Agency. Staff provide good service in a timely manner involving various tasks. The staff are helpful, friendly and professional and are always well presented.

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Management

Treated with Dignity

Value for Money

Review from A E (Client) assisted by family/friend published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and management are very caring, compassionate and professional at all times. The carers are all very happy, friendly, efficient, kind and caring in all aspects with nothing too much trouble. The management staff come regularly to do an assessment, to make sure that the service provided
is up to the standard expected, and are always willing to listen and make changes or adjustments if required. We are very satisfied with the excellent service provided.

Reply from Carla Charman, Registered Manager at Farmhouse Care Agency

We are so pleased you feel this supported within our service. We always look to improve and appreciate your kind words for our team. May we continue to support you in any way we can.


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Review from A D (Daughter of Client) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had fantastic service from Farmhouse Care. The carers are lovely, cheerful and show great understanding of my dad and how to best support him. The office staff are friendly and helpful and I feel that we are working as a team. All aspects of care - meals, personal care, laundry and housework
are carried out to very high standards. They also understand the importance of offering companionship during the care calls. We know how happy he is to see them. All carers are given information on his likes and dislikes, helping him to choose his meals, finding his favourite TV programmes etc. We have regular updates and discussions about his care which is very helpful to us as a family. We are particularly impressed with the senior carers who lead his care and ensure that consistent high standards are maintained. I feel very happy and grateful that, because of their care, they are helping my dad to live as he wants in his own home.

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.889)

Overview of Review Score

The Review Score of 8.9 (8.889) out of 10 for Farmhouse Care Agency is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Farmhouse Care Agency is calculated as follows: ( (16 Excellents x 5) + (2 Goods x 4) ) ÷ 18 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Farmhouse Care Agency is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (9)

Carla

Carla Wallington

Job Title: Registered Manager

Joined: 2023

I strive to maintain high standards in care. To give our clients the very best person-centred care in the comfort of their own homes.


Danielle

Danielle Keep

Job Title: Senior Carer

Joined: 2022

I enjoy my ability to bring compassion and high standards when supporting my clients. The feeling I get from their positive feedback is everything I work hard to achieve.


Caroline

Caroline Wallace

Job Title: Senior Carer

Joined: 2020

I have always put my clients first in any decision I make. I always ensure their thoughts and feelings are at the forefront of my mind.


Cynthia

Cynthia Marowa

Job Title: Senior Carer

Joined: 2024

I enjoy helping others and working within a team.


Julie

Julie Smith

Job Title: Community Care Assistant

Joined: 2023

I enjoy supporting the mix of clients we have.


Abbie

Abbie Battershell

Job Title: Community Care Assistant

Joined: 2024

I love working in the community. Every day is different and the clients are a delight to support.


Christine

Christine Dawson

Job Title: Community Care Assistant

Joined: 2024

I am new to this caring role and have learnt so much. It is a great reward and a sense of pride.


Winnie

Winnie Kurangwa

Job Title: Community Care Assistant

Joined: 2024

I have always enjoyed helping others and here at Farmhouse, I can support those within our service to the best of my ability.


Cynthia

Cynthia Nykala

Job Title: Community Care Assistant

Joined: 2024

I have worked at Farmhouse Care for almost a year and it has been a great experience, Learning new skills, and meeting new people. I couldn't feel more appreciated.


Frequently Asked Questions about Farmhouse Care Agency

What Type of Services does Farmhouse Care Agency offer?

Farmhouse Care Agency offers Home Care.

How many Carers does Farmhouse Care Agency employ?

Farmhouse Care Agency employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Farmhouse Care Agency to verify any information. View our terms and conditions. Farmhouse Care Agency has an Enhanced Service – more info.