£20.00 per hour
Caremark Barking & Dagenham has a Review Score of 9.3 (9.267) out of 10, based on 6 reviews in the last 2 years. Over all time Caremark Barking & Dagenham has 11 reviews.
Review from Tolu B (Client) published on 20 November 2024
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Reply from Nigist Tadesse, Care Manager at Caremark Barking & Dagenham
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the service provided by Caremark. We take pride in our team's responsiveness and expertise, and it's wonderful to know that their efforts have made a positive impact. If there's anything more we can do for you, please don't hesitate to reach out. We truly appreciate your feedback!
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Review from susan s (Daughter of Client) published on 1 November 2024
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Reply from Matthew Jegede, Director at Caremark Barking & Dagenham
Thank you so much for your wonderful review! We're thrilled to hear how happy your mum is with her carers and how they've become like family to her. It's heart-warming to know their compassion and training have made such a positive impact on her comfort and trust. We truly appreciate your kind words and look forward to continuing to support your mum!
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Review from E M (Father of Client) published on 14 October 2024
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Reply from Matthew Jegede, Director at Caremark Barking & Dagenham
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that our efforts have positively impacted your daughter's care. Your recognition of our hard work means a lot to us, and were committed to continuing to provide the best support for your family. Thank you for trusting us, and we look forward to keeping up the good work!
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Review from D S (Husband of Client) published on 22 May 2024
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Reply from Nigist Tadesse, Care Manager at Caremark Barking & Dagenham
Thank you so much for your kind words! We are delighted to hear that you are very pleased with the care and support you receive from us. Providing exceptional service and ensuring your satisfaction is our top priority, and your feedback reaffirms the hard work we put into achieving this. If there is anything more, we can do for you, or if you have any further comments or suggestions, please do not hesitate to let us know. We look forward to continuing to serve you and exceed your expectations.
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Review from Malayka H (Friend of Client) published on 22 April 2024
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Reply from Nigist Tadesse, Care Manager at Caremark Barking & Dagenham
Thank you for sharing your positive experience! We're thrilled to hear how one of our carers provided such effective care by massaging your friend's legs, reducing swelling, and bringing them comfort. Your feedback is invaluable, and we're committed to continuing to provide exceptional care to your friend and all our clients. Please don't hesitate to reach out if there's anything else we can do to support your friend.
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Review from S T (Daughter of Client) published on 19 July 2023
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Review from Nicholas L (Husband of Client) published on 19 August 2022
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Review from Pauline L (Client) published on 18 August 2022
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Review from Paul M (Son of Client) published on 7 October 2021
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Review from Elizabeth S (Daughter of Client) published on 29 July 2021
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Review from C F (Client) published on 19 April 2021
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Reply from Matthew Jegede, Director at Caremark Barking & Dagenham
Thank you for your review, and I can confirm that this best describes our carers, well trained, duty of care, kind compassionate, time management, empathy, clean and always professionally dressed to clients houses, communicate well at all levels, working well in partnership with families and other professionals, respect the dignity of the clients, choices of services are always giving to clients.
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The Review Score of 9.3 (9.267) out of 10 for Caremark Barking & Dagenham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.667 for Caremark Barking & Dagenham is calculated as follows: ( (25 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Barking & Dagenham is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Jul 2022
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Job Title: Managing Director
Joined: 2020
Matthew is someone who has had a passion for domiciliary home care from a young. He has many years of social care experience, accompanied by a BSc in Health and Social Care, a BSc in Health and Social Policy, a Certificate in Healthcare Management, a Diploma in Business Administration, NVQ Level 5 in Leadership and Management a qualified healthcare trainer and a minister of religion in his community.
Matthew is very involved in his community and this is what encouraged him to become part of the Caremark franchise.
Job Title: Care Manager
Nigist is an experienced and dedicated Care Manager with over 9 years of extensive experience in the healthcare sector. Through her academic achievements and hands-on experience in various roles, she has developed a strong foundation in health and social care.
Nigist holds a qualified nursing degree, which provides her with the clinical expertise and knowledge required to deliver high-quality care to individuals with a wide range of needs. Her commitment to ongoing professional development led her to successfully complete a Level 5 Diploma in Health and Social Care, which equips her with advanced leadership and management skills in the healthcare environment.
As a Care Manager, Nigist is passionate about promoting the dignity and independence of those in her care.
She excels in managing teams of caregivers, overseeing day-to-day operations, and ensuring compliance with regulatory standards. Her leadership style is supportive and collaborative, which fosters a positive working environment and encourages staff to reach their full potential.
With her blend of clinical expertise, managerial acumen, and a deep sense of empathy, Nigist continues to make a meaningful impact in the health and social care sector
Job Title: Field Care Supervisor
Meet Tubonimi, our dedicated Field Care Supervisor at Caremark Barking and Dagenham. With extensive experience as a care and support worker, Nimi is committed to providing comprehensive client support that promotes overall wellness. Skilled in assisting with daily living activities and community engagement, Nimi excels in maintaining organized living spaces and documenting behaviours to ensure personalized care for each client. She is also adept at team building, and fostering a collaborative environment to enhance the quality of care provided.
In addition to her caregiving skills, Nimi holds a Bachelor’s degree in Accounting and is currently pursuing her NVQ Level 3 qualification in Health and Social Care. She has completed specialized training in Acquired Brain Injury, Caring for Someone with Epilepsy, Safeguarding Adults, and other relevant areas, further enhancing her expertise in providing high-quality care.
Job Title: Senior Carer
Joined: 2022
Meet Our Senior Carer, Navpreet Kaur; she holds a Master’s in Commerce and a Master’s in Education, showcasing her passion for both business and teaching. She began her career as a teacher, specializing in commerce subjects, where her student-centred approach and ability to simplify complex topics made her a respected educator.
For the past three years, Navpreet transitioned into caregiving, working as a professional carer. She has extensive experience supporting individuals with dementia, providing both physical care and emotional support. Her empathy, patience, and commitment to improving others’ well-being define her work in both education and care.
Navpreet’s philosophy is rooted in service. She always strives to make a positive impact in every role she takes on.
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